Telecoms pressure points highlight need for strategic reform
South Africa’s telecommunications sector ranked lowest in customer sentiment across all major industries in 2024, according to the newly released PwC South African Telecommunications Sentiment Index, conducted in collaboration with DataEQ. This index is the most...
Manufacturer confidence drops in Q3
Despite notable gains in sales and production activity in certain manufacturing subsectors, overall business confidence remains under severe pressure. This is according to the Q3 Absa Manufacturing Survey, which shows that business confidence dropped by 10 points to...
These are the key automotive trends for 2025
Gartner has highlighted several trends set to shape the automotive sector in 2025, as the industry faces regulatory pressure on emissions and intense growth from China. “Software and electrification will remain the two main drivers of the automotive sector’s...
Experts warn of risks around Trump’s meme coin frenzy
Donald Trump launched the $TRUMP meme coin this weekend, and its skyrocketed by over 300% in less than 24 hours. As of Sunday morning, $TRUMP hit a market cap of $5,81-billion, marking the former president’s bold foray into digital assets and merchandise sales ahead...
Global PC shipments show slight uptick
Worldwide PC shipments totaled 64,4-million units in the fourth quarter of 2024, a 1,4% increase from the fourth quarter of 2023, according to preliminary results by Gartner. This marks the fifth consecutive quarter of sustained shipment growth. For the year, PC...
Network security incidents dominate in SA
Throughout 2024, the most common type of security incident faced by companies was related to network protection according to the latest Kaspersky IT Security Economics report. Ninety-seven percent of businesses in South Africa encountered adversaries attempting to...
FunkSec rises as an AI-powered ransomware threat
Check Point Software Technologies’ Global Threat Index for December 2024, emphasises the growing sophistication of cybercriminals. For Africa, December was hardly a season to be jolly with eight of the continent’s countries listed among the top 20 most attacked. ...
Banks warned about failed core strategies as time runs out
Banks around the world are rushing to upgrade legacy systems that are placing them at a significant disadvantage in a time when they are already challenged by neo banks that have none of the same infrastructural baggage. But as RFPs mount up, the C-suites have been...
Nvidia releases NIM microservices for Agentic AI
AI agents are poised to transform productivity for the world’s billion knowledge workers with “knowledge robots” that can accomplish a variety of tasks. To develop AI agents, enterprises need to address critical concerns like trust, safety, security and compliance....
ACSA partners to secure fuel supplies
Airports Company South Africa (ACSA) confirms that, following the fire at the National Petroleum Refiners of South Africa (NATREF) refinery on 4 January 2025, which is impacting the production of fuel nationally, the industry has secured enough supply for OR Tambo...
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Kyalami Schools launches Acer Chromebook lockers to assist remote learners
Acer has partnered with Kyalami Schools Group, a community of schools in northern Johannesburg, to launch a locker campaign that allows students to store and retrieve Acer Chromebook devices. The campaign stemmed from a challenge that arose during the height of the...
SWIFT broadens access with public cloud connectivity
SWIFT will enable financial institutions to connect to its network and applications through public cloud providers Amazon Web Services, Google Cloud and Microsoft. Customers will be able to connect to the SWIFT network through Alliance Connect Virtual - a new...
ERSBio partners with ALCO-Safe to incorporate alcohol testing
ERSBio, a leading South African specialist in customised biometric time and attendance solutions, has partnered with ALCO-Safe to incorporate standalone breathalysers with advanced reporting capabilities into its offering. "Alcohol testing is a natural extension of...
Smart cities the solution to African urbanisation
Africa's urban population is booming. At 3,5% per year, the continent's urban growth rate is the highest of the developing world over the last twenty years. Within the next 20 years, research suggests that every second person in Africa will live in a town or a city,...
Insurance market embraces marketing and sales automation
Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...
Localising the supply chain supports SMMEs, translates to economic growth
Supply chain localisation could spell significant benefits for the South African economy, driving the development of Small, Medium and Micro Enterprises (SMMEs) - a sector that is central to the country's economic recovery. By Hepsy Mkhungo, CEO and co-founder of...
The future of DevOps and QA
There is little doubt that DevOps has evolved. It has become one of the foundational pillars of the agile organisation, delivering measurable value to the organisation across the important metrics of quality, speed of delivery, reliability and customer experiences. It...
Virtual agents can be a win for SA’s BPO sector
South Africa's business process outsourcing (BPO) sector has built its reputation on the quality of its people. Our contact centre agents are some of the best in the world, offering warm, efficient customer service experiences via voice channels. Ryan Falkenberg,...
Talent is on the move: us your business in the right place?
The transformation of talent has begun, and organisations need to pay attention to the next generation of skilled individuals if they want to survive, writes Johann van Niekerk, CEO of Outsized. Talent is on the move, and it's not from workplace to workplace, it's...
The pandemic changed everything: Where next for CX and contact centres?
There's a direct correlation between excellent customer service and business growth. We've seen in the last year how customer expectations can change rapidly, sparking a scramble for organisations to adjust their customer service offerings and CX strategy accordingly...
Senior Systems Analyst at Financial Intelligence Centre – Gauteng Pretoria
The purpose of this job is to analyse, design and enhance systems, in order to obtain optimal results and agreed project delivery level Key Performance areas include: • Understand and familiarise with the project's business requirements • Understand and familiarise...
Technical Support Analyst at Parvana Recruitment
About our client:Our client, a listed global leader that provides innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations,...
IT Risk Manager
IT Risk ManagerThe role of IT Risk Manager resides in the Governance, Risk and Business Engagement function of the company that is responsible for Governance and IT Risk Management within the company. The IT Risk Manager will be actively involved in defining,...
Security Engineer (Mid-Level)
Seeking a mid-level Security Engineer with 3-7 years of hands-on experience in cybersecurity operations. Key Requirements 3-7 years' experience in information security or a related roleProficient in cybersecurity frameworks (NIST, ISO 27001) and remote workforce...
Technical Support Analyst at Parvana Recruitment – Remote Remote
About our client:Our client, a listed global leader that provides innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations,...
IT Risk Manager – Western Cape Cape Town
IT Risk ManagerThe role of IT Risk Manager resides in the Governance, Risk and Business Engagement function of the company that is responsible for Governance and IT Risk Management within the company. The IT Risk Manager will be actively involved in defining,...
Security Engineer (Mid-Level) – Gauteng Johannesburg Region
Seeking a mid-level Security Engineer with 3-7 years of hands-on experience in cybersecurity operations. Key Requirements 3-7 years' experience in information security or a related roleProficient in cybersecurity frameworks (NIST, ISO 27001) and remote workforce...
IT Project Manager
Overall Purpose of the JobPurpose StatementThis role, like all others in the group, must prioritise “making every guest a returning and referring guest”. Oversees the end-to-end planning, execution, and delivery of strategic IT projects and programmes across the...
IT Support Technician
Client based in Cape Town CBD is looking for a hands-on IT & Dialler Co-ordinator, who will take ownership of all local IT infrastructure, including network setup, technical support, and Active Directory management. The successful candidate will also support...
IT Project Manager – Remote Remote
Overall Purpose of the JobPurpose StatementThis role, like all others in the group, must prioritise “making every guest a returning and referring guest”. Oversees the end-to-end planning, execution, and delivery of strategic IT projects and programmes across the...
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