Customer service jobs lost to AI are coming back
By 2027, 50% of companies that attributed headcount reduction to AI will rehire staff to perform similar functions, but under different job titles, according to Gartner. “While AI-driven layoffs have captured attention, the reality is more complex,” says Kathy Ross,...
AI to the fore as cyberattackers focus on Africa
Kathy Gibson reports - As artificial intelligence (AI) becomes more accessible and sophisticated, we are going to see it playing a bigger role in cyberattacks. Tony Anscombe, chief security evangelist at ESET, describes how AI malware has made an appearance and will...
How AI is key to cybersecurity
We are on the precipice of an unprecedented shift that is reshaping the cybersecurity industry and how organisations tread through the digital landscape, write Morné Louwrens, MD: advisory at Marsh Africa, and Prejlin Naidoo, digital partner at Oliver Wyman. In 2024,...
Security spend in MENA set for 14% growth
Information security spending by Middle East and North Africa (MENA) enterprises is projected to total $3,3-billion in 2025, an increase of 14% from 2024, according to the latest forecast from Gartner. Security software will remain the largest spending category in...
Why microlenders are under the regulatory spotlight
Microlenders face two regulators and one big risk, writes Sameer Kumandan, MD of SearchWorks360. Microlending is the practice of providing small loans to individuals or groups who can’t access traditional financial services. In South Africa, microlenders have become a...
Watch Blue Origin’s all-female flight launch
At 15h30 this afternoon, Blue Origin’s 11th human flight, NS-31, will lift off with an all-female crew – the first in almost 60 years. Watch the launch here. The launch window opens today at 15h30 South African time (08h30 CDT). The mission includes Aisha Bowe, Amanda...
Africans tend to misplace blame for climate change
Across 39 African countries, most of those who have heard of climate change place primary responsibility for addressing it on their government, while a further third saw ordinary citizens as most responsible, and very few placed responsibility on historical emitters....
Massive growth for semiconductor revenue
Worldwide semiconductor revenue totaled $655,9-billion in 2024, up 21% from $542,1-billion in 2023, according to final results by Gartner. Nvidia climbed to the number one position, overtaking Samsung Electronics and Intel for the first time. “The position shift among...
5G IoT to grow at plus-50% CAGR
The global 5G IoT market size is expected to reach $89,42-billion by 2030, registering a CAGR of 50,3% from 2025 to 2030, according to a new report by Grand View Research. The growth can be ascribed to improved dependability, decreased latency, expanded capacity, and...
Cyberattacks ramp up in Africa
Between 2023 and 2024 African businesses were targeted by web threats, on-device threats, and attacks aiming to steal data, including spyware and password stealers. This is according to the latest anonymised data from the Kaspersky Security Network (KSN), which also...
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How to protect your data online
Today (28 January) is Data Privacy Day and the conclusion of the first-ever International Data Privacy Week. The goal of Data Privacy Week is to spread awareness about online privacy and educate users on managing their personal information. The day also encourages...
Data privacy compliance needs expert support
South Africans who follow the news or have children who finished grade 12 last year will be aware of the furore around the publication of matric results. By Chris Norton, regional director: Africa at Veeam Software Despite the court challenge and subsequent ruling...
Protect your data from privacy breaches
Today is Data Privacy Day and as we navigate the recently implemented Protection of Personal Information Act (PoPIA), the stakes have never been higher in today's world of data sprawl, data security threats, and increasing data regulations. By Kate Mollett, regional...
Tarsus partners with Micro Focus on CyberRes
The last 18 months have seen an alarming uptick in network security attacks and intrusions in both the public and private sectors. These threats will continue to increase and pose significant risk when it comes to data theft and the cost of recovery from an incident....
The delivery of focused, practical education is vital for Africa
As Africa gets increasingly swept into the tsunami of global digital transformation, it is facing a reality in which technology is accelerating faster than organisations and people. Traditional work patterns are falling away, and an economy driven by projects is...
Intelligent interactions better serve financial customers
The bank of the future is one that's capable of using intelligence, automation and technology to meet the hyper-personalisation demands of the customer. By Wynand Smit, CEO of Inovo The bank of the future is described by McKinsey as one that can leverage automation...
Mineworkers Provident Fund backs African Digital Infrastructure rollout
Mineworkers Provident Fund (MWPF) has announced a $20 million commitment to the Convergence Partners Digital Infrastructure Fund. Convergence has backing from several international development finance institutions with the aim of accelerating the digital...
Audi’s electric statement at Dakar gives new life to EVs
Audi shook the motoring world with its RS Q E-Tron at the Dakar Rally, so much so that there have been calls for the FIA to look at regulations so that the German carmaker doesn't steamroll all opposition in the future. At 200kg overweight but, by all accounts, the...
Big data trends for 2022
The global big data market is forecast to top $70-billion by the end of this year and more than $103-billion by 2027. Making sense of this data will be a key differentiator for any organisation in this ultra-connected world. Andreas Bartsch, head of innovation and...
COMRiC takes aim at telco industry crime
South Africa's leading telecommunication operators, including MTN SA, Vodacom, Telkom SA, Cell C and Liquid Intelligent Technologies have joined forces to establish a non-profit organisation, the Communication Risk Information Centre (COMRiC), which seeks to better...
Network & IT Support Field Technician
A consumer service management and rating platform offering wireless IoT solutions for customer feedback, surveys, and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their...
Full Stack Software Engineer (Microsoft Dynamics CRM, C#.Net, Angular) – Western Cape Rondebosch
ENVIRONMENT:DELIVER superior internal reporting tools, elevate service standards, and develop client-facing reporting solutions as the next Full Stack Software Engineer wanted by a leading Fixed Income Specialist. The ideal candidate will be a seasoned Full Stack...
Network & IT Support Field Technician – Western Cape Cape Town
A consumer service management and rating platform offering wireless IoT solutions for customer feedback, surveys, and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their...
Security Engineer
Seeking a mid-level Security Engineer with 3-7 years of hands-on experience in cybersecurity operations. Key Requirements 3-7 years' experience in information security or a related roleProficient in cybersecurity frameworks (NIST, ISO 27001) and remote workforce...
Network & IT Support Field Technician
A consumer service management and rating platform offering wireless IoT solutions for customer feedback, surveys, and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their...
Security Engineer – Gauteng Johannesburg Region
Seeking a mid-level Security Engineer with 3-7 years of hands-on experience in cybersecurity operations. Key Requirements 3-7 years' experience in information security or a related roleProficient in cybersecurity frameworks (NIST, ISO 27001) and remote workforce...
Network & IT Support Field Technician – Western Cape Cape Town
A consumer service management and rating platform offering wireless IoT solutions for customer feedback, surveys, and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their...
Senior Full Stack Developer
Exciting opportunity for a Senior Full Stack Developer to build and scale backend services powering cross-border remittances across Africa. Key Requirements 8+ years in full stack development, with a strong backend focusProficient in Node.js, TypeScript,...
Network & IT Support Field Technician
A consumer service management and rating platform offering wireless IoT solutions for customer feedback, surveys, and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their...
Graduate: IT Software Test Analyst at The Foschini Group
JOB DESCRIPTION Responsibilities: Working with a team of test analysts, test automation specialists and developers to create and maintain automated test packs for various systems within the Customer, Platform & Insights Testing team. During this time, the graduate...
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