FNB, Standard share top spot for customer experience
FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking industry for 2024. Developed and managed by Professor Adré Schreuder, head of the industry Chair in Customer Experience at the University of...
RCS sees five-fold adoption increase in 2024
Adoption of Rich Communication Services (RCS) messaging has rocketed, according to Infobip’s latest Messaging Trends Report. Infobip analysed more than 530-billion interactions on its platform between businesses and consumers in 2024 to identify the latest global...
Security concerns drive quantum cryptography market
The global quantum cryptography market will reach $4,6-billion by 2030 and is projected to grow at a CAGR of 38,3% from 2024 to 2030, according to a new report by Grand View Research. The Covid-19 pandemic significantly influenced market growth by amplifying...
Hubble glimpses a star-forming factory
The celestial object showcased in this image from the NASA/ESA Hubble Space Telescope is the spiral galaxy UGC 9684, which lies around 240-million light-years from Earth in the constellation Boötes. The image shows an impressive example of several classic galactic...
MTN grows subscribers by 3m
MTN has reported an increase in group service revenue for the quarter ended 31 March 2024. The group delivered an increase in service revenue of 11,1%, driven by steady growth from MTN South Africa (MTN SA was up 3%); as well as strong performances in MTN Nigeria (up...
Durable, engineered CO2 removals will reach 630 megatonnes by 2044
Carbon dioxide removal (CDR) will be needed to reach any international net zero emission targets and avoid global warming beyond 1,5°C to 2°C. Negative emissions technologies (NETs), especially those that go beyond nature-based approaches to provide long-lasting...
Melinda Gates resigns from Melinda and Bill Gates Foundation
Melinda French Gates has resigned from her role as co-chair of the Bill and Melinda Gates Foundation, with her last day being 7 June 2024. Mark Suzman, CEO of the foundation, shares that Melinda Gates plans to play a role in improving the lives of women and families....
The solar flare that triggered this weekend’s Aurora displays
The Aurora Borealis and Aurora Australis displays that played out across the globe this weekend were the result of a strong solar flare emitted from the Sun on Friday (10 May). NASA's Solar Dynamics Observatory, which watches the Sun constantly, captured this image of...
We need a new way to measure data centre energy efficiency
Data centres need an upgraded dashboard to guide their journey to greater energy efficiency, one that shows progress running real-world applications. The formula for energy efficiency is simple: work done divided by energy used. Applying it to data centres calls for...
Security risks discovered in in widely used modems
Kaspersky ICS CERT researchers have detected critical vulnerabilities in Cinterion cellular modems, widely deployed in millions of devices and vital to global connectivity infrastructure. The discovery showcases flaws that allow a remote unauthorised attacker to...
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University versus college: choosing a study path
Are you unsure about which tertiary education path to follow after graduation? Undecided about whether to attend a college or university at all, or uncertain about what the difference is? Perhaps you haven't completed high school and simply want to know what...
Data management key to economic recovery and growth
As we all know, the Covid-19 pandemic caused major disruption in the workplace, dramatically accelerating digital transformation and forcing many businesses to significantly alter their processes. By Hemant Harie, MD of Gabsten Technologies The cloud has become the...
How African SMEs could benefit from ERP
In the context of a tough post-pandemic business environment and in a sector where liquidity and cash flow are perennial challenges, SMEs' ability to quickly adapt to this new normal can be the difference between survival and absolute disaster. By Dumisani Moyo, head...
Click & collect an essential part of the new normal
2020 was a rollercoaster of a year filled with twists, turns, ups and lock-downs, which threw any semblance of normality out the window. But, despite this uncertainty, last year made one thing clear for retailers and consumers alike -- ecommerce is the future, and it...
Make every checkout count …
The pandemic has shocked local businesses into action when it comes to transitioning from offline to online. While many have managed to digitise aspects of their business, brick-and-mortar companies are yet to fully realise the customer insight and retention benefits...
How to secure the branch networks of financial institutions
In recent years, the financial services industry has begun the shift to a digital business model in order to enhance the customer experience and remain competitive. By Renee Tarun, deputy CISO/ vice-president: information security at Fortinet Inc But considering that...
Getting to grips with the 5G backhaul economy
As we navigate our way through the Covid-19 pandemic, we are finding that economic and social survival is tied to the ability to work and play at a distance. If ever there was a time for a revolutionary new internet technology to take hold, now would seem to be that...
Emtel and NEC XON deploy Mauritius’ biggest SD-WAN
Emtel, the telecom operator in Mauritius, has partnered with NEC XON to deploy the biggest SD-WAN in the country, which has reduced the corporate customer’s connectivity costs by between 30% to 40%, together with the provision of a secured network. The SD-WAN serves...
Avoiding common mistakes while crafting the ultimate customer experience
Creating a memorable customer experience is fast becoming a top priority for businesses – and for good reason. Reynhardt Uys, chief experience officer of Immersion Group, notes that customers no longer base their loyalty on price or product alone. Instead, they stay...
PayFast launches new funding service with Retail Capital
Online payment gateway, PayFast has launched a new merchant-financing service in partnership with local fintech lender, Retail Capital, called Easy Advance. The service is designed to help merchants leverage short-term working capital to grow their business, without...
UI/UX Designer (CH1104) – Western Cape Cape Town
Our client, a leader in the media industry, is looking for a UI/UX Designer to join their dynamic and fast-paced team, where technology, content, and innovation shape South Africa's top digital, print, and ecommerce platforms.The client's team of engineers, data...
DevOps Engineer (Expert) 1800 – Gauteng Pretoria
DevOps Engineer ESSENTIAL SKILLS REQUIREMENTS:Experience with ITIL operation processes (Incident, Problem, Change management)DevOps experience:Kubernetes and DockerPipeline setup and automation (e.g. Github Actions)Automated provisioning of infrastructure and...
.Net Developer
Ready to build the next generation of scalable applications with .NET? Are you an experienced .NET Developer with a passion for creating robust and efficient applications? Do you thrive in a collaborative environment, working with cross-functional teams to deliver...
Intermediate Java Software
Our client is looking for an Intermediate Java Software Engineer to build and implement functional software products. You will work with other Software Engineers throughout the software development life cycle. Key Requirements Proven experience as a Software...
.Net Developer – Gauteng Sandown
Ready to build the next generation of scalable applications with .NET? Are you an experienced .NET Developer with a passion for creating robust and efficient applications? Do you thrive in a collaborative environment, working with cross-functional teams to deliver...
Intermediate Java Software – Gauteng Johannesburg Region
Our client is looking for an Intermediate Java Software Engineer to build and implement functional software products. You will work with other Software Engineers throughout the software development life cycle. Key Requirements Proven experience as a Software...
Senior Back End Developer
Our esteemed client in Pretoria is urgently seeking a Senior Back-End Developer (Permananet Hybrid Position) to join their dynamic team of software engineers. In this role, you will play a crucial part in designing and developing new features while maintaining and...
Applications Engineer
DESCRIPTION/SYNOPSYS:Are you an experienced Draughtsman with a passion for CAD design, Autodesk software, and technical service delivery? Our Client is seeking a skilled CAD professional to join their team, bringing expertise in AutoCAD, Autodesk Inventor, and data...
Senior Back End Developer – Gauteng Centurion
Our esteemed client in Pretoria is urgently seeking a Senior Back-End Developer (Permananet Hybrid Position) to join their dynamic team of software engineers. In this role, you will play a crucial part in designing and developing new features while maintaining and...
Applications Engineer – Gauteng Centurion
DESCRIPTION/SYNOPSYS:Are you an experienced Draughtsman with a passion for CAD design, Autodesk software, and technical service delivery? Our Client is seeking a skilled CAD professional to join their team, bringing expertise in AutoCAD, Autodesk Inventor, and data...
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