Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
Dramatic growth predicted for family offices in Africa
Family offices in Africa are expecting strong growth in the value of their assets over the next five years - building on the expansion that’s occurred during the past the past five years – according to new research from specialist service provider to high-net-worth...
Ecentric wins Fintech Innovation of the Year
Omnichannel payments provider Ecentric and its partners were awarded Fintech Innovation of the Year at the 2024 Africa Tech Festival for their Wealth on Wheels (WOW) initiative for South Africa's minibus taxi industry. Launched at this year’s Southern African National...
Dell Technologies announces 2024 Partner Award winners
Dell Technologies announced the winners of its South Africa Partner Awards 2024 at the recent Dell Technologies Forum held at the Kyalami Convention Centre. The awards honour partners who have excelled in growing their business within the Dell Technologies Partner...
COP29: Digitalisation key to driving climate action
Global tech and environment leaders at COP29 have endorsed a declaration on boosting climate action with digital technologies while cutting the environmental impacts of those same technologies. In total, endorsements representing over 1 000 governments, companies,...
AMD accelerates exascale computing with El Capitan
AMD is powering the world’s fastest supercomputer on the Top500 list. The El Capitan supercomputer, housed at Lawrence Livermore National Laboratory (LLNL), is powered by AMD Instinct MI300A APUs and built by Hewlett Packard Enterprise (HPE). It is now the fastest...
Significant gender gap in SA’s ICT workforce
A worrying gender gap still exists in key areas of the IT sector, according to members of the Institute of Information Technology Professionals South Africa (IITPSA) Women in IT (WIIT) chapter, who say the latest IITPSA ICT Skills Survey underscores the need to bring...
Technology has changed business travel forever
New research from International Workplace Group (IWG) highlights the value of technology for business travel and in the changing flexible workplace - and underlines business travel's changing nature and frequency. The report – Hybrid Horizons - was conducted among...
MTN, SAPS swoop on suspected OTP scan syndicate
MTN South Africa, in collaboration with Crime Intelligence, Commercial Crimes and other Crime Prevention units of the South African Police Services (SAPS), have arrested key individuals believed to be involved in a one time PIN (OTP) scam syndicate. The arrest...
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With POPIA and Covid, data strategies must be adaptable
The way companies view and approach disaster recovery (DR) and business continuity (BC) strategies has changed drastically in the past year, largely due to the Protection of Personal Information Act (POPIA), which will now come into effect in February 2022. By Chris...
The role of the credit bureaus in SA and how they operate
The main function of credit bureaus, as intended in the National Credit Act (NCA), is to protect consumers from irresponsible lending and over-indebtedness. For this reason, a credit bureau gathers, stores, and reports credit-related financial information of consumers...
The five secrets of business resilience
True organisational resilience is defined as much by security posture as by the organisation's ability to adapt and pivot to the unexpected and unplanned, writes Padma Naidoo, senior security consulting manager at Dimension Data. Business resilience defines an...
Unscrambling the hybrid working puzzle
Uncertainty has been a defining characteristic of the past +/- 18-months. Now, as the move to hybrid working gathers pace, what the future of work looks like in South Africa is equally uncertain. It's a puzzle every business needs to solve. Dr Nicola Millard,...
Huawei SA launches digital skills training for female entrepreneurs
Huawei South Africa is calling on women entrepreneurs to apply for its digital skills training programme, Women4Tech. The free online course is open to savvy, tech-forward women entrepreneurs, and aims to advance their skills and help them use new technologies to...
Beachhead Solutions launches Women’s Empowerment Programme
Beachhead Solutions has launched its Women's Empowerment Programme with the backing and rollout support from its on-the-ground regional distribution partner Cyber Retaliator Solutions (CRS). BeachheadSecure for MSPs will be available with distinct advantages and...
WeThinkCode_ realises gender parity goal
Just 18 months after the launch of its WomenThinkCode= initiative, WeThinkCode_ has achieved its target of recruiting at least 50% women in its student intake. "The success of this initiative reflects an intentional effort to identify and recruit talented women into...
Capitec migrates client care and helpdesk call centres to the cloud
Capitec, South Africa's leading digital bank with over 15 million banking clients, had an urgent need to migrate their client care and helpdesk call centres to the cloud. Circumstances did not allow for a traditional cloud migration project (that could take months),...
Versus Africa raises funds for expansion
Africa presents a $2,1-trillion consumer spending market for businesses seeking to explore new opportunities for their products and services. Versus Africa is a consumer insights platform, that has today announced a $850 000 pre-seed capital fundraise as it scales...
Cash is king – but digital payments are coming for the throne
Even with a high banked population and a multitude of electronic payment options available, the average South African still use cash for daily purchases and payments with an estimated 78% to 80% of transactions being in cash. Anton van der Merwe, the...
Template Developer – 1314 – Gauteng Centurion
A client in the automobile industry is looking for a Template Developer Product / Feature Team Information (if applicable)Corporate Service Document and Output Management – Output ManagementESSENTIAL SKILLS REQUIREMENTS:· Experience with Document Template development...
Senior.Net Developer
Senior.Net Developer - 12 Month ContractSenior.Net Developer - 12 Month ContractKey ResponsibilitiesDesign, develop, and maintain enterprise-level solutions using C#, .NET Core/.NET Framework, ASP.NET MVC, and SQL Server, with a focus on legal business...
Junior Oracle Developer
Are you a recent graduate with a BSc in Computer Science or a B-Tech degree in Information Technology? Do you have a passion for software development and a hunger to learn, grow, and innovate?Our client, a leader in the Insurance and Financial Services sector, is...
Senior.Net Developer – Gauteng Houghton Estate
Senior.Net Developer - 12 Month ContractSenior.Net Developer - 12 Month ContractKey ResponsibilitiesDesign, develop, and maintain enterprise-level solutions using C#, .NET Core/.NET Framework, ASP.NET MVC, and SQL Server, with a focus on legal business...
Junior Oracle Developer – Gauteng Johannesburg
Are you a recent graduate with a BSc in Computer Science or a B-Tech degree in Information Technology? Do you have a passion for software development and a hunger to learn, grow, and innovate?Our client, a leader in the Insurance and Financial Services sector, is...
Tester at QES
My client based in Cape Town (Woodstock) is currently looking for a QA Test Analyst to join them on an independent contract basis Woodstock / Wms / Onsite / South African Citizen Industry: Supply ChainJob category: QA Test AnalystLocation: Cape Town IntroductionThe...
Business Intelligence / Business Analyst
Our client in the financial services sector is seeking a seasoned Business Intelligence Business Analyst (BIBA) to join their growing Insurance team. This role plays a crucial part in enabling data-driven decision-making across the insurance value chain. The...
Tester at QES – Western Cape Woodstock
My client based in Cape Town (Woodstock) is currently looking for a QA Test Analyst to join them on an independent contract basis Woodstock / Wms / Onsite / South African Citizen Industry: Supply ChainJob category: QA Test AnalystLocation: Cape Town IntroductionThe...
Business Intelligence / Business Analyst – Western Cape Stellenbosch
Our client in the financial services sector is seeking a seasoned Business Intelligence Business Analyst (BIBA) to join their growing Insurance team. This role plays a crucial part in enabling data-driven decision-making across the insurance value chain. The...
Full Stack Developer (Javascript, Vue.js & PHP) (On-site Somerset West)
ENVIRONMENT:A well-established yet fast-growing software company serving the South African property management market is looking for a highly skilled and independent Full Stack Developer to join our dynamic team. The ideal candidate will be an expert in JavaScript...
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