Self-service and live chat to be top customer service technologies by 2027
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, says Gartner. A survey of 265 customer service & support...
FNB warns about new fraud
FNB has warned the public about a fraud that involves criminals selling FNB Business Accounts to individuals who reside outside the borders of South Africa, particularly in Zimbabwe and Mozambique. The fraud sees criminals falsely presenting themselves as FNB...
SAWEA hails public procurement programme reforms
The South African Wind Energy Association (SAWEA) has acknowledged the key interventions to reform the public procurement programme, announced by the Minister of Electricity and Energy, Kgosientsho Ramokgopa. Developed through extensive stakeholder consultations,...
Seacom offers colocation, IP transit with Equinix
Seacom now offers colocation and IP transit services via the JN1 International Business Exchange (IBX) data centre owned and operated by Equinix in Johannesburg. The new data centre, which came into service in July 2024 and was officially opened on 23 October, offers...
Tech leaders to triple adoption of AIOps
According to Forrester’s 2025 technology and security predictions, 75% of technology decision-makers will see their technical debt rise to a moderate or high level of severity by 2026. This will be due to the rapid development of AI solutions, which are adding...
African Development Bank calls for bold solutions to African poverty
Climate change, global financial shocks and growing food insecurity are threatening Africa, the world’s fastest-growing continent and hampering achievement of global development goals. To tackle these challenges and speed up the continent’s efforts to achieve these...
Kaspersky IDs security flaws in Unisoc
Kaspersky Industrial Control Systems Cyber Emergency Response Team (ICS CERT) experts have discovered critical vulnerabilities in Unisoc SoCs that could allow bypassing security measures and gaining unauthorised remote access by exploiting modem communication with the...
Digitalisation can empower informal merchants to unlock Africa’s growth
The digital transformation of sub-Saharan Africa’s economy will not be complete without a focus on helping the region’s hundreds of thousands of small, micro and informal merchants to digitalise their businesses. And payments represents a natural starting point for...
Emerging markets well positioned to drive global growth
By 2035, emerging markets will play a crucial role in shaping the global economy, contributing about 65% of global economic growth. This is among the findings from S&P Global’s latest Look Forward research study, which identifies and assesses the opportunities and...
AI-powered drone swarms transform industries beyond defense
While drone swarms have been an area of technological development for many years, their practical applications have only recently gained significant momentum, particularly following increased attention during the Russia-Ukraine war, as reflected in Google search...
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SWIFT eliminates friction in international payments
SWIFT has announced the go-live of a service that will enable banks to verify payee account details before an international payment is sent, removing a key point of friction in cross-border transactions. The new Payment Pre-validation service is a core building block...
Fujitsu debuts 11th generation desktops, workstations
Fujitsu has announced new generation desktops and workstations designed for home office workers in need of agility, power and flexibility. With a focus on the needs of millions of people around the globe, whether working from an office or home, Fujitsu has created a...
The right infrastructure lets you leverage the benefits of BaaS
Data is a strategic business asset, and it needs to be protected from a multitude of threats. By Lourens Sanders, solution architect at Infinidat This includes ransomware and cybercrime activities as well as natural disaster, human error and, in South Africa's case,...
How to know if your digital maturity isn’t progressing
Innovation and agility. These are the characteristics of a business that have become crucial to not only its survival but its long-term success as a result of a dynamic and constantly changing market environment. By Brent Haumann, MD of Striata We all know the famous...
Cyber threats on the rise in mining and manufacturing
Increasingly companies are looking to adopt smart technologies to optimise production and decision-making in order to create businesses of the future. However, as reliance on autonomous and digital technology grows, so too does the risk of cyber-attacks. As...
Nucleus recognises Syspro in 2021 Nucleus Research ERP Technology Value Matrix
Syspro has retained its position as a leader in the 2021 Nucleus Research ERP Technology Value Matrix for the fifth consecutive year. Leading vendors were selected for their ability to accommodate the changing needs of organizations as they return to work, as well as...
Stefanutti Stocks moves cloud back home
The construction industry hasn't changed in centuries and is ultimately still laying bricks and building buildings. Construction giant Stefanutti Stocks has not only been able to transform the face of its IT department as an early adopter of the cloud but has also...
NFC versus QR code payments: there’s room for both
The last year-and-a-half has seen a rapid rise in all forms of contactless payments. For merchants across the globe, enabling these payments as a means to reduce surface contact has been a pandemic trading necessity. However, as time moves on, choosing which payment...
Kyocera adds intelligent A3 MFP TASKalfa devices
With disrupted business operations across industries and throughout the world, the pandemic has been a catalyst for transformation projects and expanding digital services. Kyocera has unveiled two new A3 colour multifunctional printers: the TASKalfa 3554ci and...
Generating Business Value through the Cloud
As the global Covid-19 crisis began to unfold in 2020, the cloud had to be ready and capable of scaling dramatically and reliably to meet massive, unplanned-for demand, as huge portions of everyday life were dumped onto cloud infrastructure overnight. By delivering on...
Intermediate .Net Developer – Western Cape Cape Town
ENVIRONMENT:A Germany-headquartered company, driven by innovation and growth, is seeking a skilled and passionate Intermediate .NET Developer to join their Cape Town team in a unique role. From the outset, you will be responsible for delivering new features while...
Senior District Project Managers at Takora
Applicants must have the following requirements: Must have a Bachelor of Science Degree or a Bachelor of Technology Degree or a Diploma in Civil Engineering.Must have 10-12 years post-graduate experience as a Project Manager.Must have knowledge of budgeting and...
IT Applications Analyst at Famous Brands
IntroductionResponsible for SAGE ERP and all Bespoke systems. Lead the support and maintenance of business information systems. Work with FB Application and Infrastructure team and appointed partners to maximize efficiency and minimize risk to the business. Contribute...
React Native Developer (Hybrid)
Our client, a leader in mining technology, delivering advanced analytics and solutions to improve operational efficiency and safety is seeking a highly skilled Intermediate React Native Developer to join their development team in Lonehill, Sandton. The ideal candidate...
BI Data Engineer (Remote)
ENVIRONMENT:A leading Travel Tech company in Cape Town is seeking a BI Data Engineer to optimize its data infrastructure and turn raw data into actionable insights that drive strategic decisions. You will manage the full data pipeline—from ingestion and transformation...
Data Developer (Data Engineer) – KwaZulu-Natal Pinetown
The purpose of the Technical Data Developer is to aid and support the SAP Data migration process as required in project mode and will be required to develop data extracts and scorecards according to documented business standards and rules. The person will also support...
Test Analyst – Western Cape Cape Town
Job DescriptionOur client is looking for a detail-oriented and proactive Senior Test Analyst with hands-on testing expertise and proven experience in test execution for fast-paced project delivery. Key Responsibilities:Lead the planning, design, and execution of test...
Technical Business Analyst (Senior) at Parvana Recruitment – Remote Remote
This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...
Software Engineer (Snr) at Parvana Recruitment – Western Cape Cape Town
This is a remote position. About our client: Headquartered in the USA, our client offers a great remote work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas opportunities. Benefit from learning from the best in the field at...
Network Manager at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
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