Digitising the delivery game for Gen Z
The delivery game has experienced a seismic shift in recent years, thanks to the convergence of Gen Z's shopping habits and the exponential growth of online shopping. Gen Z, the digitally native generation born between the mid-1990s and early 2010s, has not only...
Embedded finance in the age of e-commerce
The African online e-commerce market has grown rapidly in recent years and is estimated to be worth approximately $40-billion - a figure that will likely increase by 66% by 2027. Consumers value the convenience, time savings, and discounts online shopping can provide,...
Bringing smart mobility to SA’s scooter economy
Ordering groceries or a hot meal using your favourite delivery smartphone app has quickly become a normal part of life here in Mzansi. By Bongani Mthombeni-Möller, director: smart mobility at Royal HaskoningDHV But how many of us take a moment to think about the...
Smart last-mile delivery tech addresses click-and-collect vulnerabilities
As the click-and-collect delivery option becomes more popular, so technology needs to keep pace with customer expectations. Already a juggernaut in the US, where research indicates the model will account for almost 11% of all UK online sales by 2025, click-and-collect...
Smart locker adoption soars
Customer demand for an online delivery service that always works is driving growth in the smart parcel locker market and courier industries. By Craig Pitchers, chief operating officer of The Courier Guy The size of the global smart parcel locker market could reach...
Temporary employment services support the growth of e-commerce
E-commerce has seen tremendous growth in South Africa in recent years, spurred by the Covid-19 pandemic that forced traditional retailers to develop an online presence. By Lucinda Alfonica, commercial manager at Workforce Staffing There is also a proliferation of...
Online retailers must service customers where they demand
We have heard it said many times before but it doesn't change the fact that it is true: technology is, and will continue to be, crucial to an online retailer's competitiveness and success. By David Meintjes, CEO of Telviva Retailers know that today's consumer, and no...
Click & collect can help stores achieve greater footfall
It doesn't seem that long ago that customers saw online and in-store as two separate shopping experiences. You were either in the online camp or a brick-and-mortar die-hard, and never the twain shall meet. But if the year since Covid-19 restrictions were lifted tells...
Predictions for last mile delivery tech
Transport and logistics are soaring in Africa, with further rapid growth predicted for years to come. That's the word from the World Economic Forum and African Continental Free Trade Area (AFCFTA) organisation in a new forecast report released in Davos, Switzerland in...
Top e-commerce trends to watch in 2023
According to Shopify, global e-commerce sales are forecast to reach as much as $5,7-trillion worldwide in 2022. By Nick Durrant, CEO of Bluegrass Digital While this number is large and impressive, what is most interesting about it is what it means in the context of...
A glimpse at global e-commerce trends for 2023
It is no secret that over the past few years, the e-commerce industry has been constantly and rapidly evolving, with Covid-19 playing a significant role. By Sue Azari, e-commerce lead at AppsFlyer Many retailers have experienced highs as a result of the pandemic, with...
Telephony technology could boost ecommerce businesses in 2023
South Africans are embracing ecommerce in a big way, with PayFast reporting that Black Friday and Cyber Monday online transaction volumes surged by up to 30% this year. While growing sales volumes are excellent news for ecommerce businesses, there are still hurdles to...