New focus on customer-centric strategies
International Data Corporation (IDC) today announced new insights into the expanding role of the chief experience officer (CXO) as a driving force in shaping customer experience strategies across industries. As organisations face increasing competition and evolving...
Lack of budget for talent hinders security
Despite all the efforts companies and organizations worldwide put into preventing cyberattacks, global cybercrime has snowballed to $9,2-trillion in 2024 and is expected to grow by another 70% to $15,6-trillion by the end of a decade. This shocking figure is more...
GNSS satellite receivers remain vulnerable to cyberattacks
Almost 4 000 global navigation satellite systems (GNSS) satellite receivers were vulnerable to attacks on the Internet in 2024, according to new analysis from Kaspersky, putting both organisations and users at risk. This can be mitigated, the security firm adds, by...
Dramatic growth predicted for family offices in Africa
Family offices in Africa are expecting strong growth in the value of their assets over the next five years - building on the expansion that’s occurred during the past the past five years – according to new research from specialist service provider to high-net-worth...
Ecentric wins Fintech Innovation of the Year
Omnichannel payments provider Ecentric and its partners were awarded Fintech Innovation of the Year at the 2024 Africa Tech Festival for their Wealth on Wheels (WOW) initiative for South Africa's minibus taxi industry. Launched at this year’s Southern African National...
Dell Technologies announces 2024 Partner Award winners
Dell Technologies announced the winners of its South Africa Partner Awards 2024 at the recent Dell Technologies Forum held at the Kyalami Convention Centre. The awards honour partners who have excelled in growing their business within the Dell Technologies Partner...
Insurers’ obligations around cybersecurity and outsourcing
The Financial Sector Conduct Authority (FSCA) and Prudential Authority (PA) have announced that Joint Standard 1 of 2024 (Outsourcing by Insurers) and Joint Standard 2 of 2024 (Cybersecurity and Cyber Resilience Requirements), will be effective on 1 December 2024 and...
Transform your payroll from burden to asset
Managing payroll is often seen as one of the more tedious and time-consuming tasks in running a business. It's not just about ensuring employees are paid on time – it's also about compliance with tax laws, regulatory requirements and handling the complexities of...
The path to cloud best practice in 2025
There is little arguing about the fact that cloud technology has reshaped the business landscape in South Africa. Cloud adoption, migration, and modernisation have become commonplace as organisations across industry sectors look to optimise their environments to...
A few core levers could unlock Africa’s potential
There’s no doubt in anyone’s mind about the untapped potential on this continent. It is abundantly clear that there are large underserved populations in Africa yet to be empowered to unlock their potential. This is where fintech has been a game-changer on the...
New IT risk standard in force for SA Financial Sector
A hallmark of this era of rapid technological advancement and digitalisation of financial services is the ever-increasing reliance on third-party software suppliers. It’s a complex dependency that has expanded the threat landscape of South African banks, asset...
The true cost of Africa’s counterfeit electrical goods trade
Financial pressures in South Africa and across Africa have led to a surge in demand for cheaper products, creating a lucrative market for counterfeiters. This has even extended to electrical goods which have infiltrated between 40% to 80% of markets on the continent,...