Etailers urged to act now to safeguard Black Friday payments
As peak trading approaches, payment processing failures at checkout continue to cost local e-commerce stores turnover. Data from payment provider Stitch shows that nearly one in four (25%) online card payment attempts in South Africa fails to complete. Capitec data...
Experts argues telecoms laws can’t restrict lawful gambling
Any attempt to restrict access to legally authorised gambling through telecommunications regulation, rather than gambling legislation, would raise serious legal concerns and could face a court challenge. This is according to Wayne Lurie, from Lurie Inc Attorneys, who...
What makes the perfect work PC? One that exactly fits your business
Twenty years ago, PC procurement was pretty straightforward. Business leaders would evaluate hardware specifications and then set off to compare vendors. This process was generally rooted in a single, simple transaction, one and done. By Werner Joubert, commercial SYS...
AN SA perspective on AI chatbots and corporate liability
With the growing use of artificial intelligence and its integration into corporate systems, a key question arises: can a company be held responsible for misleading statements made by its AI chatbot to a customer? By Erwyn Durman, partner; Manno Manavhela, associate;...
AI can shape salaries, but humans must still have the final say
Artificial intelligence (AI) is increasingly being used to analyse salaries, benchmark roles and assess pay equity, but employers should be wary of allowing technology to make remuneration decisions on their behalf. This is according to Dr Mark Bussin, executive...
AI’s value comes down to integration and articulation within systems
The organisation only feels the value of AI when it is deeply connected to the business it serves, writes Jacqui Bond, practice head of AI transformation services at Braintree. In 2026, companies are simultaneously pressured to invest in AI and showcase the value of...
Pursuing the promise of AI for African nonprofits
Artificial intelligence (AI) is creating new possibilities for nonprofits across Africa to expand access to services, strengthen programme delivery, and address challenges in areas ranging from health and education to livelihoods and agriculture. A new report from The...
The human touch in an AI-driven customer experience
When a customer can't tell whether they're talking to AI or a human, does it matter? The answer may surprise you: what matters most is not who — or what — is on the other end, but whether the interaction feels understood. By Julian Dawkins, principal product marketing...
Team-building days won’t fix dysfunctional teams
Organisations frequently respond to a struggling team by arranging an off-site, a social event or another team-building activity. These experiences may be enjoyable, but they are unlikely to fix the everyday relationship patterns that prevent people from speaking...
SAP puts the autonomous enterprise to work
SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...
Revenue to hit $1bn as quantum breakthroughs advance
Worldwide, quantum computing revenue is projected to total $1,1-billion in 2027, according to Gartner. “Nations and businesses have scaled spending in quantum literacy, patents, partnerships, and early use-case exploration,” says Gaurav Gupta, vice-president analyst...
Xiaomi poised to make its mark in SA
By Mark Davison – It may be a relative newcomer to the South African market and still not a household name, but under new South African country manager – Tianshi Lv – Xiaomi is dead set on changing that perception. At the launch last night of the Redmi Note 17 Series...