<center><ins data-revive-zoneid="31" data-revive-id="112a9ec54d551c0833307662200d662d"></ins><!-- [et_pb_line_break_holder] --><script async src="//itomedia.co.za/www/delivery/asyncjs.php"></script></center>

How SA is making new call centre jobs stick with AI

Frontline voice work has some of the highest churn of any job globally, but South Africa’s growing pipeline of young, first-time workers don’t need to face that reality the same way – or with the same mental health burdens. By Bruce Von Maltitz, CEO at 1Stream South...

With office vacancies at a six-year low, workplace data matters more

South Africa’s office market is showing encouraging signs of recovery. According to the South African Property Owners Association’s (SAPOA) Q2 2026 Office Vacancy Survey, the national office vacancy rate declined to 12%, its lowest level since early 2020. By Mark...

Cybersecurity perimeter extends beyond the organisation’s walls

South Africa recorded 123 reported occupational-fraud cases in the ACFE’s 2026 Occupational Fraud Report, the highest number recorded in sub-Saharan Africa. That represents 31% of the 397 cases reported across sub-Saharan Africa. Nigeria was second with 64 cases and...

SA’s datacentres need to be treated like critical infrastructure

As artificial intelligence becomes embedded in the systems running the economy, the buildings housing that intelligence become part of its attack surface – whether or not anyone ever finds them on a map. By Gary Peel, cloud business development manager: southern...

Sony launches Africa in Frame Photo Awards

The Africa in Frame Photo Awards, a new regional photography initiative presented by Sony Middle East and Africa has been announced to celebrate Africa's emerging visual storytellers and give photographers across the continent a dedicated platform to showcase their...

read more

Social media record is not ‘the public’

A new research paper by the University of Cape Town’s (UCT) experts in information systems suggests that social media cannot be read as a straightforward record of public opinion on controversial technologies such as ShotSpotter, an acoustic gunshot-detection system...

read more

AI’s dangerous money loop exposed

SpaceX’s talks to borrow $40-billion to buy Nvidia chips lay bare a dangerous loop at the heart of the AI boom, with the industry’s biggest supplier bankrolling the very customers who buy its products and global investors left carrying the risk. This is the warning...

read more

IBM, Red Hat patch old open source vulnerabilities

IBM and Red Hat has alerted users that Lightwell has identified and remediated more than 400 previously unknown vulnerabilities in widely used Java libraries. The companies also announced the general availability of Lightwell Clearinghouse which allows enterprise...

read more
<center><!-- [et_pb_line_break_holder] --><ins data-revive-zoneid="11" data-revive-id="112a9ec54d551c0833307662200d662d"></ins><!-- [et_pb_line_break_holder] --><script async src="//itomedia.co.za/www/delivery/asyncjs.php"></script><!-- [et_pb_line_break_holder] --></center>