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Industry standards and regulations elevate SMS

In an age where true attention has become one of the scarcest commodities in customer engagement, the decades-old SMS channel continues to command exceptionally high open rates and high perceived importance. It’s largely thanks to tight regulations and industry...

Modern telcos should approach AI in BSS with caution and care

Artificial intelligence (AI) has become a strategic enabler across all industries, writes Damian Burnett, sales director at VAS-X. Whether it’s apps that suggest content based on user behaviour, systems that automatically optimise service performance, or dashboards...

Is your payroll system holding back global hiring?

Your developers are in India. Your designers log in from Estonia. Your project managers are based in South Africa. For many businesses, this isn’t an exception; it’s the new normal. Remote work and digital collaboration have made it possible to build teams anywhere...

Unverified AI-generated data will push zero-trust data governance

By 2028, 50% of organisations will implement a zero-trust posture for data governance due to the proliferation of unverified AI-generated data, according to Gartner. “Organisations can no longer implicitly trust data or assume it was human generated,” says Wan Fui...
IBM and the Recording Academy strike a chord

IBM and the Recording Academy strike a chord

IBM, the official artificial intelligence (AI) & cloud partner of the Grammy Awards for nearly a decade, has announced the launch of a new fan engagement solution. By tapping into the power of agentic AI, GRAMMY® IQ built with IBM watsonx transforms the Recording...

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Global investment growth resumes

Global foreign direct investment (FDI) increased by 14% in 2025 to an estimated $1,6-trillion, according to UN Trade and Development (UNCTAD) in its the latest Global Investment Trends Monitor. More than $140-billion of the increase came from higher flows...

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NetScout enables 5G observability

NetScout Systems has announced how its 5G observability solutions give Communications Service Providers (CSPs) end-to-end visibility into 5G Standalone network slices. With 5G slicing supporting always-on high-performance services for immersive gaming, large-scale...

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SA young scientists heading to Taiwan

Two Eskom Expo for Young Scientists winners are set to represent South Africa at the prestigious Taiwan International Science Fair (TISF) with pioneering scientific research that reflects the innovation, scientific curiosity, and global competitiveness of the...

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11 news species on the Red List

Eleven new species have been uplisted to the 2025 Regional Mammal Red List of Threatened Species, indicates their declining conservation status, while three mammal species have been downlisted due to improved status. The latest assessment of the status of mammals in...

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How leading organisations are making AI work

The World Economic Forum has released a new report revealing successful AI stories that are already delivering measurable performance gains and how pioneering organisations are moving beyond experimentation to achieve impact at scale. As investment accelerates and...

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