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AI, cross-border trade reshape e-commerce in SA

AI could soon choose what we buy, sustainability has shifted from nice-to-have to non-negotiable, and second-hand shopping is rapidly becoming mainstream, according to DHL’s E-Commerce Trends Report 2026. Based on survey findings from 29 000 online shoppers and 5 800...

Digital ownership, not speculation, is blockchain’s next local challenge

What would it mean if a South African investor could take a smaller, properly structured stake in a wine farm, a padel club, an agricultural finance opportunity, or a commodity-linked asset without needing the capital, access, or administrative complexity usually...

Africa’s banks must be ‘bolder on productivity, growth and innovation’

Africa’s financial services sector is entering a new growth phase, despite a robust performance in 2025; financial services groups on the continent have kept pace with global performance, but still trail leading developed markets; and sustaining momentum will depend...

Customers prefer third-party GenAI to chatbots

Customers are approximately three times more likely to use third-party GenAI tools than company-provided chatbots when resolving customer service issues, according to a survey by Gartner. A Gartner survey of 3 566 B2B and B2C customers, conducted in February and March...

Security awareness training can curb phishing

Organisations in Africa can reduce phishing susceptibility by 79% after just one year of consistent security awareness training (SAT) - despite a threat landscape increasingly powered by AI, according to new research from KnowBe4. The 2026 Phishing By Industry...

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Meta adds image generation

Meta has rolled out Muse Image, its first image generation model from Meta Superintelligence Labs. Muse Image helps users create high-quality visuals, and enables a number of creative tools across Metaʼs apps. Whether starting from scratch or working with an existing...

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