SA SMEs go digital, but barrier to growth is operational support
Among the urban, digitally active South African SMMEs surveyed for Amazon’s Small Business Digital Adoption Report, 99,6% use the Internet for business and 86% generate online sales. However, only 32% of active online sellers use a major marketplace, highlighting a...
Sage extends payroll, embraces HR transformation
Kathy Gibson reports from Sage Future for Partners in Amsterdam – The African market is the leading region for Sage’s human resources (HR) and payroll solutions. Sage has more than 65 000 HR and payroll customers in Africa and the Middle East, and is represented in 44...
New AI agent platform from IBM and Microsoft
IBM and Microsoft have announced Imagine Enterprise, an agentic platform designed to help enterprises build, run, and govern AI agents that help people execute industry-specific processes. IBM Consulting and Microsoft have combined their technologies and expertise...
AMD expands leadership at the foundation of AI
AMD says that 5th Gen AMD EPYC processors are now powering the host infrastructure for Google Cloud TPU 8tx - the first cloud Tensor Processing Unit (TPU) system to deliver hardware-enforced confidential computing. The expanded collaboration between the companies...
Cyber leads Africa’s risk agenda, but audit coverage still trails exposure
Cybersecurity has emerged as the leading organisational risk across Africa, but new research from The Institute of Internal Auditors (IIA) shows that recognising a risk does not always translate into sufficient audit coverage. The organisation’s 2026/2027 Africa Risk...
From the largest AI clusters to every desk: bringing AI into everyday work
AI is often discussed in terms of the large computing environments needed to train and run advanced models. But its business value also depends on what happens closer to employees: whether they can use AI tools to find information, analyse data, develop content and...
Your battery was never only for load shedding
For years, the sales pitch for a battery was done by Eskom. Power goes off, your home or business stays on. It was compelling. By Lance Dickerson, MD of REVOV The grid is behaving very differently today, thanks to improvements at Eskom and the thousands of privately...
The cloud changes the technology, not the responsibility
Cloud technology has fundamentally changed how organisations operate, delivering unprecedented flexibility, scalability, and speed. Yet despite years of cloud adoption and growing familiarity with cloud environments, security remains one of the most significant...
Sovereign data governance will drive Africa’s economic independence and technological innovation
Data and digital sovereignty are no longer abstract or distant concepts for Africa. They are active, pressing conversations, prompting governments, companies and institutions to critically look at the legislative and regulatory environment. By Wiaan Vermaak, group...
Agentic AI and orchestration will drive the next chapter of CX in West Africa
Customer experience (CX) is entering a new phase in Nigeria and across West Africa as organisations expand their use of digital channels. Organisations are moving beyond basic automation towards more intelligent, outcome-focused experiences that can understand...
Consistent experiences are the key to frictionless customer journeys
Consumers trust payment systems that work in a familiar way, irrespective of gateway, payment method, or digital wallet, writes Rahul Jain, CEO and co-founder of Peach Payments. The recently released Online Retail in South Africa 2026 study found that card declines...
AI and the explosive impact on shopping and payments
Everyone will remember the hype before the pandemic about the so-called fourth industrial revolution. 4IR was everywhere. By Wayne Steppe, enterprise architect at Ecentric Payment Systems While we were distracted by a global shutdown, the 4IR has not gone anywhere....