Job losses to AI not yet mainstream
While there is widespread speculation that artificial intelligence (AI) will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent staffing due to AI, according to a survey by Gartner. A Gartner survey of 321 customer service...
Africa is a hotspot for AI-driven fraud
Africa’s rapid digital expansion is creating both unprecedented opportunities and complex challenges in the fight against fraud. This is among the findings from Sumsub’s Identity Fraud Report 2025-2026, which provides an in-depth, data-driven view of identity fraud...
AI hardware shortages to define 2026 markets
AI hardware shortages are set to define markets in 2026 as pricing power shifts and volatility rises. This warning, from deVere Group CEO Nigel Green, comes as the AI boom is rapidly evolving from a growth story into a supply-shock story, and it is shaping up to be...
Human error fuels breaches as cybersecurity training lags
A recent Kaspersky survey in the Middle East, Turkiye and Africa (META) region entitled “Cybersecurity in the workplace: Employee knowledge and behaviour”, found that just 46% of professionals surveyed in South Africa received training on digital threats. This...
Global D2C revenue set for $370m surge
A new study by global tech strategist Juniper Research has found that satellite provider revenue from direct-to-cell (D2C) will exceed $370-million in 2026, up from $100-million this year. This substantial single-year growth of more than 260% is fuelled by growing...
AMD and HPE collaborate on open rack-scale AI infrastructure
AMD has announced an expanded collaboration with HPE to accelerate the next generation of open, scalable AI infrastructure built on AMD leadership compute technologies. HPE will become one of the first system providers to adopt the AMD “Helios” rack-scale AI...
New genomic discovery could save groundnut farmers millions
Unpredictable rains pose a serious threat to groundnut farmers, with pre-harvest sprouting causing significant losses. Spanish groundnut varieties, representing nearly 60% of global production, are particularly vulnerable. Premature germination triggered by early...
Nvidia and Synopsys partner on engineering and design
Nvidia and Synopsys have expanded their strategic partnership to tackle design and engineering across industries. R&D teams, from the semiconductor industry to aerospace, automotive, industrial and beyond, face significant engineering challenges including...
Flying safely with lithium batteries
The International Air Transport Association (IATA) has launched its ‘Travel Smart with Lithium Batteries’ global safety campaign giving travelers seven simple rules for carrying mobile phones, laptops, power banks, and other lithium-powered devices safely when they...
Enterprise development comes full circle for Palota
As an impactful way to create employment opportunities and empower South African entrepreneurs, enterprise development plays a critical role in addressing the country’s socio-economic challenges. When implemented with the right structure, mentorship, and ongoing...
Student developers imagine a new future for tourism
When the G20 Tourism Hackathon challenged South Africa’s brightest young minds to “hack” the future of tourism, a diverse team of students from across the country rose to the occasion. The G20 Tourism Hackathon aimed to unite government, business and academia;...
Africa Data Centres, CSSi partner for expanded data storage
Africa Data Centres has entered into a strategic partnership with CSSi SA, a cloud and VM provider and distributor of data storage, servers and data centre equipment. Under the agreement, CSSi SA has structured an alliance to deploy racks and provide data sovereignty...