How the IT industry is dealing with RAMageddon
Kathy Gibson reports from Pinnacle TechScape – There’s a new buzzword in the IT industry: RAMageddon. It refers to the current dire shortages and skyrocketing prices of computer memory. “We live in a paradoxical time,” says Wayne Coetzer, consumer business director:...
African businesses poised to lead in agentic AI
Africa skipped fixed line telephony for mobile and skipped branch banking for mobile money. Now, Binance, the world's leading blockchain ecosystem and cryptocurrency exchange says a Agentic AI could be the next technology the continent leapfrogs into rather than...
IT channel pivots to add value as AI takes off
Kathy Gibson reports from Pinnacle TechScape - Artificial intelligence (AI) may be at the peak of the hype cycle, but this doesn’t detract from the value that the technology will bring to the industry. That’s the word from Tim Humphreys-Davies, CEO of Pinnacle, who...
Food loss begins long before the household bin
South Africa’s food-loss challenge does not begin only when a household discards groceries or a restaurant clears a plate. It often begins much earlier, in production, processing, warehouses, and distribution networks, where suitable stock can lose value before it...
Security monitoring should not cost more the harder you look
Security maturity in the mid-market over the next few years will be decided as much by pricing models as by technology. By Christo Coetzer, founder and MD of BlueVision Technologies. The most important question a growing business can put to a prospective security...
AI raises the bar for digital literacy
Most professionals today know how to send an email, navigate a basic spreadsheet, put together a presentation or make a video call without thinking twice. By Michelle Dobson, head of brand at Pnet Even young people joining the workforce have grown up with smartphones...
Why many procurement professionals still fear whistleblowing
A global study found that 43% of occupational fraud cases are uncovered through tips, making whistleblowers the most effective source of fraud detection (Association of Certified Fraud Examiners, ACFE). Yet, despite their critical role in exposing wrongdoing, many...
Buying AI was the easy part. The work begins with adoption
Something is happening in the South African market that doesn't always surface in the enthusiasm around AI. Customers are investing. Pilots are running. Licences are in place. And 12 months later, the question is why it hasn't delivered. It is not the technology,...
Removing friction from the customer experience can also remove security
Cyber criminals often approach financial fraud by targeting the exact grey area where business and customer incentives can struggle to align: the point of transaction. It’s here that customers want instant and seamless, but businesses need to secure and verify. By...
AI is strengthening African health supply chains
Artificial intelligence (AI) is strengthening African health supply chains and has the potential to have an even greater impact on driving improvements and saving lives. This is according to a new report launched at the recent 2026 SAPICS Conference. Developed with...
AI becomes a bigger business cost – but what is the return?
For many organisations, AI adoption started small, through proof of concepts and small-scale trials, rather than full-scale rollout. By Junaid Kleinschmidt, intelligence lead for Accenture, South Africa Teams tested chatbots, employees began using generative AI tools,...
Human oversight the real safeguard as AI content rules come into effect
Since 2 August 2026, companies deploying generative AI systems to publish AI-generated or manipulated text that’s used to inform the public on matters of public interest have been subject to the EU AI Act’s Article 50 transparency requirements. Such text must be...