Get ready for the future of work
Kathy Gibson reports from Pinnacle TechScape – The next iteration of artificial intelligence (AI) - agentic AI – is going to change the way we all work. When NASA did its Artemis II Moon flypast, it chose HP solutions to perform in rigorous and extreme conditions. “So...
Money for nothing …
By Barry Buck, with Claude Opus 4.8 - Last week OpenAI released GPT-6 Astra, and the AGI era was declared — mostly by people with something to sell. OpenAI’s president closed the launch briefing with “Welcome to the AGI era.” Nvidia’s CEO, whose chips trained it,...
The last thing rural SA needs is a competition holiday
The Association of Comms and Technology (ACT) wants a five-year exemption from parts of the Competition Act so that six of South Africa’s largest network operators can coordinate parts of their rural infrastructure rollout. By Paul Colmer, executive member of the...
The role of flash storage in the era of physical AI
While artificial intelligence (AI) has been particularly good at answering questions, many may be wondering how else the technology could help us in our daily lives. Well, we are already starting to see the next phase of AI, where intelligence has leapt off the screen...
Peak retail season prep starts now
The online retailers who win Q4 are the ones who do the hard work in September. By the time November comes around, it is too late, writes Melinda Ellis van Zyl, enterprise sales lead of Shiprazor. Most South African digital retailers lock their systems down weeks...
The model is the easy part. What happens around it determines if AI works
Many AI projects start when someone sees an impressive demonstration and asks where the technology could be used. This is usually where the conversation moves towards products before anyone has established which business problem needs attention or what a worthwhile...
The future of customer service is automated, but must retain a human heart
Customer self-service is not a new phenomenon; it’s just much easier than in years gone by, writes Kelvin Brown, customer operations executive at Telviva. Yet, despite this, everyone reading this will relate to being “trapped” in a seemingly never-ending loop in...
The business case doesn’t end at go-live
A migration, modernisation programme or new application may be delivered on time and still fail to produce its expected return. The difference is usually made in the months and years after launch, writes Byron Phillips, head of managed operations at Synthesis. Go-live...
SA’s fibre market enters its next chapter: what happens after the rollout race?
The South African fibre landscape is currently dominated by noise, from the arrival of LEO satellites to infrastructure operators launching their own retail ISPs. Trevor van Zyl, CEO of Octotel, says the focus must shift from simply laying cable to solving complex,...
Time for SA to wake up and smell the AI paradox
South Africa can lead Africa in governing wireless as critical infrastructure, but first we need to face up to harsh facts: 83% is the staggering number of SA organisations that have experienced a wireless security incident in the past year alone. This is the view of...
Firewalls spark strong growth in network security
The worldwide Network Security market reached nearly $8-billion in 2Q 2026, up 18% YoY - with firewall growth accelerating from 9% percent in 1Q 2026 to 18% in the second quarter as enterprises moved ahead with targeted lifecycle refreshes, capacity additions, branch...
Parts Business Analyst
A global leader in the mining industry is looking for a "Parts Business Analyst" to join their team in JHB East Rand.Reporting to the Head of Parts Business the Parts Business Analyst is a specialist who analyses and reports on the operational function of the Parts...