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Retailers must now earn the trust of AI agents, not just shoppers

Retailers are losing direct control of the customer journey as shoppers hand the path to purchase over to autonomous AI agents. By Linda Saunders, country manager and senior director: solution engineering Africa at Salesforce Salesforce's Fourth Edition State of...

Procurement must deliver more than compliance in 2026

South Africa's micro, small and medium enterprises (MSMEs) contribute around 40% of GDP and employ more than half the country's workforce, according to the Department of Small Business Development, Yet, questions remain about whether billions of rand invested in...

Leadership reset needed to transform customer experience

Across South Africa, a new generation of business leaders is reshaping what transformation looks like by placing customer experience (CX) at the centre of organisational strategy. By Lauren Potgieter, country manager at Infobip South Africa This shift reflects a...

Taxpayers win transparency battle against SARS

The Johannesburg High Court recently ordered the South African Revenue Service (SARS) to disclose all the information on which it based a decision. Nico Theron, founder of Unicus Tax Specialists SA says the ruling is a significant victory for taxpayers. “SARS can be...

Front-End Developer at Parvana Recruitment

About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...

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Data Architect at Parvana Recruitment

This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...

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Front-End Developer at Parvana Recruitment

About our client:Our client is a leading global payments company who is building on their demonstrated success of transforming the payments landscape. Join this winning team to enhance your career and have a really enjoyable work environment. This client invests...

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