FNB, Standard share top spot for customer experience
FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking industry for 2024. Developed and managed by Professor Adré Schreuder, head of the industry Chair in Customer Experience at the University of...
RCS sees five-fold adoption increase in 2024
Adoption of Rich Communication Services (RCS) messaging has rocketed, according to Infobip’s latest Messaging Trends Report. Infobip analysed more than 530-billion interactions on its platform between businesses and consumers in 2024 to identify the latest global...
Android powers the bulk of mobile Web traffic
For years, Android has been generating the lion's share of mobile web traffic, thanks to its massive global user base, which grew even more with the rise of Chinese smartphone vendors. But in 2024, its dominance surged to new heights, reaching its highest share in...
Vertiv, Tecogen partner on data centre cooling
Vertiv and Tecogen have announced a collaboration that enables Vertiv to offer Tecogen’s advanced natural gas-powered chiller technology to data centres worldwide, addressing power constraints and facilitating the deployment of AI at scale. As the power required for...
Obsidian looks back on 30 years
As Obsidian Systems, an established supplier of open-source solutions, marks its 30th anniversary in 2025. From its early roots in Linux to its evolution into Atlassian solutions, SaaS, and Edge Computing, Obsidian has consistently driven innovation and provided...
Plentify wins EEP Africa’s 2024 Project of the Year award
Home energy management company, Plentify, has been awarded the EEP Africa Project of the Year 2024 for its innovative technology and impact in addressing Africa’s energy challenges. This prestigious award highlights Plentify’s pioneering approach to optimising energy...
Financial wellness boosts workplace productivity
Earned wage access (EWA) offers a number of benefits from for both employers and employees. A set of independent reports, prepared by impact-measurement specialists 60 Decibels in December 2024 and based on telephonic interviews with both users and key stakeholders at...
Salesforce launches Agentforce 2dx
Salesforce has announced Agentforce 2dx, the newest version of its digital labour platform for bringing trusted, autonomous AI agents into the flow of work. In this release, Agentforce expands beyond the reactive, user-initiated world of chat interfaces and allows...
UK aims to deepen energy trade, investment in Africa
Trade relations between the UK and Africa are gaining momentum. Last month, UK Minister for Trade Policy and Economic Security Douglas Alexander visited South Africa and Botswana to strengthen trade ties and create opportunities for businesses on both sides. The UK...
Buying security products won’t make your business safer
Cyberattacks have graduated from “possible” to “probable”, according to a major South African insurer. Businesses must act to reduce cyber risks, which many are doing by spending on new security services. However, this approach often becomes reactive, creating more...
Network International, Airtel advance strategic rollout plan
Network International, an enabler of digital commerce across the Middle East and Africa (MEA), is partnering with mobile money platform Airtel Money to roll out digital payment solutions across key African markets, starting with Uganda. More activations are scheduled...
Software Developer (Python)
ENVIRONMENT:Our client seeks a Software Developer to join their team in Cape Town. They are a dynamic Software Development company specializing in bespoke software solutions, architecture consulting, and systems integration. The ideal candidate should have a strong...