Voice cloning the new frontier for online fraudsters
Imagine receiving a call, email or SMS from the authorities urgently requesting payment. The details of the request are clear, professional, and include personal information unique to you, so there is no reason to doubt it. This scam is fairly common and the majority...
Skills shortage makes upskilling, reskilling essential to digital transformation success
The extent of global disruption over the past few years has put the adoption of digital technologies at or near the top of every business leader's agenda. Organisations that had already invested in digital transformation when the pandemic struck in early-2020 were far...
Lenovo extends channel program
Lenovo has announced the next chapter of its Lenovo 360 global channel framework for partners. The latest evolution comprises new ways to “learn and earn” with Lenovo 360 Engage, expands access to Lenovo 360 Circle community initiative on sustainability, and launches...
Virtual agents help contact centres deal with unreachable customers
Ask the average South African how load-shedding is affecting businesses, they’ll probably mention mining and industry or small businesses (such as hairdressers and restaurants) that rely on a consistent flow of energy. But the impact of the power outages that have...
VMware recognises 2023 Partner Achievement Award winners
VMware has announced the worldwide and regional winners of the 2023 VMware Partner Achievement Awards. This year’s worldwide winners are Hewlett Packard Enterprise (HPE), Wipro Limited, and Atos. VMware is recognising more than 30 ecosystem partners for their...
Infrastructure service providers drive value-added service transformations
Business resiliency and continuity remain among the most trending outcomes sought by any end user. By Muhannad Nabulsi, services channel transformation leader: MEA at Schneider Electric Regarding the ICT sector, security, asset performance management, efficiency, and...
Smart collaboration drives productivity in an evolving workplace
As everyone knows, the business world is going through an accelerated evolution, where technology is being implemented to drive efficiencies across businesses. By Warren Miller, Solutions Architect at Altron Managed Solutions This is also true for communication and...
Top 10 government technology trends for 2023
Gartner has identified the top 10 government technology trends for 2023 that can guide public sector leaders in accelerating transformation as they prepare for post-digital government and a relentless focus on mission objectives. “Not only is the current global...
Inadequate data hinders progress in ESG goals
While an increased focus on environmental sustainability remains a top priority for consumers and business executives, inadequate data is a key challenge for both groups when it comes to achieving personal and corporate environmental, social and governance (ESG)...
Employers need to establish explicit hybrid work norms
Organisations that lack explicit norms around hybrid work can increase the likelihood of an employee leaving by 12%, says Gartner. “Today’s hybrid work models lack the informal channels for absorbing norms that are present in an office setting,” says Caitlin Duffy,...
African businesses need to build trust as they innovate
The balancing act between digital innovation and customer trust is crucial for African businesses, according to a new report from Harvard Business Review Analytic Services with Mastercard. The study explores the current business landscape through the lens of an...
EMEA workstation shipments expected to bounce back strongly
Personal workstation shipments to Europe, the Middle East, and Africa (EMEA) declined sharply in 2H22, but the market is expected to rebound solidly by the end of this year as demand reheats, according to International Data Corporation (IDC). IDC’s EMEA Quarterly...