Mobile operators to focus on customers
Visionary companies in the mobile telecommunications space are beginning to look at how they can set themselves apart by managing and optimising their customer service to retain and expand their subscriber base. 2013 is likely to be the year of customer experience in...
BT positioned as Leader by Gartner
BT has announced that it has been positioned by Gartner, in the Leaders Quadrant in the Magic Quadrant for Communications Outsourcing and Professional Services report for the third consecutive year. The report by Gartner includes analysis of 21 global vendors that...
Opportunities for PON vendors in China
The deployment of smart grids based on passive optical network (PON) fibre communications will provide a $1,5-billion to $2-billion opportunity to FTTx PON component and equipment vendors, according to global analyst firm Ovum. In a new report, the independent...