Why e-visas are emerging as a smarter choice
More and more countries are adding the e-visa route to the common visa channels. VFS Global's regional group COO Jiten Vyas discusses how smart, quicker and hassle-free solutions in this space is making it a preferred choice for the global traveller. As overseas...
Digitalisation optimises Moscow urban development
The Moscow Department of Information Technology and the Department of Urban Development Policy are working systematically to develop online services for property developers, in a bid to create a business environment that is as comprehensible and transparent. Moscow...
Digital tech helps supervise construction of public facilities
Since the start of 2019, more than 15 building sites in Moscow have been equipped with the Personal Smart-Tracker system, which helps to monitor the construction process itself and improve the safety of each worker by determining the number of staff on site and...
GovChat aims to connect 50m citizens
GovChat will soon officially launch its tailored technology platform that will enable millions of citizens to communicate with all arms of the South African government. GovChat has been appointed as the official citizen engagement platform for such purpose. The...
Crowdsourcing gets Moscow citizens involved
The E-Home crowdsourcing initiative, which calls on citizens to make suggestions on how apartment living can be managed by residents by means of digital technologies, is implementing 342 ideas across Moscow based on citizens’ recommendations. Thanks to the...
PE graduates upgrade Ekurhuleni valuation roll
Skills and software from Port Elizabeth are helping the Ekurhuleni Metropolitan Municipality on the Gauteng East Rand to update the valuation roll of around 700 000 properties. A team of 25 geographic information system (GIS) and geography graduates mainly from the...
Smart cities embrace 4IR
Smart cities rely on smart grid technology that includes traditional and renewable energy sources in its mix of power supply. Driven by the advanced technology of the fourth industrial revolution (4IR), the smart grid technology is able to include coal-based energy...
Protecting citizen data requires a cyber-aware public service
As South Africa's government prepares for the Fourth Industrial Revolution by digitising government services, and key economic centres continue to adopt smart city technologies, the risk - and potential consequences - of cyberattack is growing by the day. By Thomas...
DCDT, Huawei partner on women’s skills
Huawei South Africa has partnered with the Department of Communication and Digital Technologies to deliver a tailor made 5G course for the department's women staff. The training is an extension of the DCDT's Women's Month initiative that aims to expose female...
Great CX in government could boost faith in the country
Government departments are not generally known for their sterling service and good communication. Most struggle with substandard experiences, where their poor customer experience (CX) hampers mission success. A Forrester report discusses why the need to improve...
True digital identity takes long-term collaboration, integration
The future of identity lies far beyond mere digitizing the physical identity - true digital identity encompasses a vast and interoperable ecosystem in which identity is owned by the individual and managed within a secure and trusted environment. Achieving effective...
Dubai’s journey to blockchain-powered government
In 2016, the desert metropolis of Dubai set its sights on claiming the moniker of 'world's first blockchain-powered city' for itself. A burgeoning hub of economic development, the city needed more agile government processes - particularly for the business,...