Create in-store experiences that drive sales
Competition in the retail industry is fiercer than ever. Between ecommerce sites and subscription services, consumers have plenty of choices when it comes to where they spend their time and money. By Higor Torchia, country manager for Vend in the UK and EMEA To stay...
Retailers urged to prepare early for Black Friday
Enterprise retail software development specialist redPanda Software is urging retailers to prepare earlier for Black Friday - to scale their systems, leverage big data analytics and tools and capitalise on an exceptional customer experience. "Many local retailers...
Partnerships helps retailers move from bricks to clicks
It is no new revelation that traditional retailers are having to revisit their business models as new, agile e-commerce stores are eroding the reach of 'in store' retail outlets. To mirror the success of newer, online stores, large retailers are looking to modernise...
Transform financial planning in retail
When it comes to developing relevant operational plans, the finance teams of South African retailers must be able to adjust for the unique challenges of this environment whether it is the likes of mobile e-commerce or real-time data analysis. By Allan Saffy, FP&A...
Surveying the shift in customer experience within retail
Price has always been the most vital differentiator for consumers, when choosing between competing offerings. In the digital era, however, customer service and experience is fast replacing price as a way for retailers to distinguish themselves from the competition. By...
Made-in-SA tech transforms retail
South African retail has a new weapon to combat the war against its bricks-and-mortar assets. This positive development could help transform retail experiences for an industry that has squirmed as the digitisation of business put its stores in the crosshairs. It has...
Long live the brick and mortar store
Online shopping has never been easier or more intuitive. You're at work or laying in bed, and with a simple click of the mouse you can book a dream vacation or the latest curved smart television, or your weekly groceries can be delivered to your doorstep. And most...
Mobile can unlock retail innovation
Mobile tech can boost customer engagement (and sales) for savvy South African retailers, writes Leon Coetzer, UK CE at redPanda Software. Much attention has been given to the phenomenal rise of e-commerce, as consumers delight in the convenience of shopping from the...
AI helps retailers predict new product line success
All retailers have models for predicting market response to new products, but with cutting edge new fashion items and revolutionary products that have no historical sales data, it can be difficult to gauge the market success the items might enjoy. Artificial...
Unlocking retail personalisation with WiFi
The exponential rise of disruptive technology trends has added a new dimension to consumer expectations. Connectivity is now one of the most critical differentiators and businesses have no choice but to provide customers with internet connectivity while they are...
One-second tap-and-go on Table Mountain
Table Mountain, recognised as one of the New Seven Wonders of Nature and a top tourist experience, has a fast-moving food & beverage (F&B) environment. Approximately 1,2-million transactions per annum take place, made up of card and cash payments by local and...
Tech gives retailers respite in shrinking economy
As business confidence in South Africa plummeted six points in June on the back of disappointing gross domestic product figures for the first quarter, South African retailers battle to achieve profitability, compounded by a PwC survey that names South Africa as the...