AI is making call centres more expensive
The business process outsourcing (BPO) industry has embraced AI as a technology capable of improving operational efficiency, enhancing customer experiences, and supporting business growth. But inside South African call centres, the opposite is quietly happening,...
Jem secures $8,4m Series A to scale workforce management
Jem, the WhatsApp-based workforce management platform for deskless teams, has raised an $8,4-million Series A funding round led by global fintech investor Quona Capital. The investment will support Jem’s ongoing growth from an HR and benefits provider into a...
TCS in new deal to transform ABB’s global network operations
In a multi-million rand, multi-year deal, Tata Consultancy Services (TCS) has upped its collaboration with ABB from managing infrastructure and applications, to delivering end-to-end global network operations through an integrated network-as-a-service model. As part...
Don’t get caught offside as World Cup concludes
Cybersecurity and privacy experts are raising concerns around the growing trend of sports fans using generative AI to create World Cup-related images, mock-ups, predictions, and social media content - while offering new ways for supporters to engage with major...
Surplus-food supplier Refreshi saves consumers and retailers millions
South Africans have saved R12,5-million on groceries while preventing 200 000 meals from ending up in landfill through Refreshi, a local startup that built a surplus-food marketplace that has expanded from just 35 partner stores to 700 nationwide in the space of a...
SA sports clubs under cyberthreat – and the consequences could be severe
South Africa’s sporting communities – from running clubs, cycling groups, school and club teams, even provincial federations - are under threat from cybercriminals as they grow in scale, professionalism and digital dependence. Cybercriminals have discovered that...
Applications open for Mr Price Foundation’ Bindzu Youth Fund
Mr Price Foundation has opened applications for the second cohort of the Bindzu Youth Fund. Young entrepreneurs from across South Africa are invited to apply for the business development programme, which provides emerging businesses with access to skills, networks and...
Muse highlights privacy, copyright issues in AI training
Copyright and privacy issues under the spotlight as Meta withdraws Muse feature
SA maintains top outsourcing rank
South Africa’s outsourcing industry ranks number five in the world, according to Ataraxis’s 2026 Global Outsourcing Talent Index. The data-backed audit of all 193 UN-recognised countries scored across five variables: labour cost, English proficiency, talent...
Safe Online looks to AI for child protection
Continually looking to protect children in today’s digital environment, Safe Online has selected 30 grantees for its next funding round of $8,1-million to develop AI-driven solutions to address the growing and increasingly complex threats now being faced in...
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While policy stalls, a fragile web of private apps has filled SA’s healthcare limbo
While policy debates continue over the 15-year horizon for the National Health Insurance (NHI) and its planned Single Electronic Health Record (SEHR), a quieter, faster transformation has already reshaped South African healthcare. It didn't happen in parliament; it...
Gender-neutral parental leave comes to SA
Many countries now separate childbirth-related medical recovery from general parental leave and provide equal entitlements to parents regardless of gender or family structure. By Candice Mncwabe, Western Cape committee member of the South African Reward Association...
Proactive succession planning key to leaving a lasting legacy
When building a business from the ground up, founders are often asked about the legacy they want to leave to future generations. The reality, however, is that the average lifespan of a business is just 15 years – roughly one generation. This is why Sudir Sahadeo,...
Humans need to be in the AI driving seat
Artificial intelligence (AI) is being hailed as the next frontier in business efficiency, but for Varsha Ramjugath, product owner at e4, one thing is clear: AI can only ever be a copilot, not the driver. “AI is a powerful tool to support us, but it is not a...
Sandisk brings in portable SSD portfolio
Sandisk has announced the next generation of its portable SSD portfolio, introducing a three-tier lineup designed to support larger file sizes, AI content, and the increasingly demanding digital workflows of everyday users, creators and professionals. The portfolio...
LeanTechnovations opens Artificial Intelligence Entrepreneurial Institute of SA
LeanTechnovations has launched the Artificial Intelligence Entrepreneurial Institute of South Africa (AIEISA), an initiative designed to bolster the long-term growth and success of South Africa’s small, medium and micro enterprises (SMMEs). Led by Rowen Pillai,...
Hayo expands Francophone Africa footprint
Hayo has expanded its footprint in Francophone Africa with on-the-ground presence in Senegal, joining its existing presence in Niger, Liberia, Ghana and Cameroon. Hayo has hired Abdoulaye Dabo, senior partnership and strategy manager, to support French-speaking...
SA’s IoT uptake shows encouraging signs
South Africa leads the world in daily internet usage as users here spend an average of nine and a half hours online, We Are Social said last year. This bodes well for the country’s Internet of Things (IoT) rollout, says LNX Solutions, a custom IT solutions firm that...
Resilience debt: The silent risk undermining cyber recovery
Organisations have spent the last decade strengthening prevention capabilities by deploying advanced firewalls, endpoint protections, identity controls, and now AI-powered threat detection. By Musa Masungwini, data protector and cyber defender at Dell Technologies...
Global instability raises the bar for fintech delivery
South Africa’s fintech industry is navigating an unusual paradox. Charl Kleynhans, Altron Fintech senior manager: implementations Locally, most systems hum along smoothly – banks are stable, regulators are predictable, and digital adoption continues. Having proven...
Network Engineer at Sabenza IT & Recruitment – Western Cape Cape Town
Role OverviewA leading organisation within the pharmaceutical manufacturing sector is seeking a skilled and proactive Network Engineer to join its Information Technology team. The successful candidate will be responsible for maintaining, supporting, securing, and...
SQL Developer – Remote Remote
Job Purpose:To design, develop, implement, and maintain all application systems and associated technologies, with a strong focus on SQL database development. The incumbent is responsible for ensuring optimum performance, efficiency, and high availability of data...
IBP Functional Analyst
Our client is seeking an experienced IBP Functional Analyst to support and enhance SAP Integrated Business Planning (IBP) solutions. The successful candidate will have strong knowledge of IBP functionality, implementation, configuration, and support, with the ability...
Senior C# Developer: PDD
What will you do?Our client is seeking an experienced and highly skilled Senior C# Developer to join the companies WebApps Team. The developer will be responsible for analysis, design, development, and maintenance of various in-house Web Applications. The successful...
Support Engineer (Shift based – 24/7 Environment) Somerset West – Western Cape De Waterkant
ENVIRONMENT:Our client is a leading industrial IoT company in South Africa, specializing in AI-enhanced solutions for digital productivity, workplace safety, and employee healthcare. They are seeking a Support Engineer who will be responsible to facilitate successful...
SQL Developer
To design, develop, implement, and maintain all application systems and associated technologies, with a strong focus on SQL database development. The incumbent is responsible for ensuring optimum performance, efficiency, and high availability of data systems and...
SQL Developer – Remote Remote
To design, develop, implement, and maintain all application systems and associated technologies, with a strong focus on SQL database development. The incumbent is responsible for ensuring optimum performance, efficiency, and high availability of data systems and...
Support Engineer (CH1255)
Our client, a leading player in the Industrial IoT space, developing AI-augmented solutions within the digital productivity, workplace safety and employee healthcare sectors, has an opportunity available for a Support Engineer to join their team.The Support Engineer...
Support Engineer (CH1255) – Western Cape De Waterkant
Our client, a leading player in the Industrial IoT space, developing AI-augmented solutions within the digital productivity, workplace safety and employee healthcare sectors, has an opportunity available for a Support Engineer to join their team.The Support Engineer...
Senior Software Developer (Oracle) – CH1253
Our client, in the Payments and Lending industry is seeking an experienced and passionate Senior Software Developer to join our dynamic Technology team. This role is a critical part of our software delivery function, where you will design, develop, maintain, and...
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