Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
IaaS public cloud services revenue on growth trajectory
The worldwide infrastructure as a service (IaaS) market grew 16,2% in 2023, to total $140-billion, up from $120-billion in 2022, according to Gartner. Amazon retained the number one position in the IaaS market in 2023, followed by Microsoft, Google, Alibaba and...
Coalition aims for AI that is secure by design
The new Coalition for Secure AI (CoSAI) is an open-source initiative designed to give all practitioners and developers the guidance and tools they need to create Secure-by Design AI systems. CoSAI will foster a collaborative ecosystem to share open-source...
IBM, Fermilab partner on quantum initiatives
The addition of IBM as a new partner in the Superconducting Quantum Materials and Systems Centre, a DOE National Quantum Information Science Research Centre hosted by Fermilab, has been approved by the US Department of Energy Office of Science, Science Programs. As a...
ICT leads as SA hits R3bn in VC investments
In 2023, South Africa's venture capital performance defied the downward trend in annual deals seen since 2020, with the information and communication technology (ICT) sector once again stealing the show. This was one of the key insights to emerge from this year's...
Asia sees fastest AI growth
Although the US is home to the world's largest artificial intelligence (AI) giants, Apple, Microsoft, Nvidia, Alphabet, Meta, and Tesla, which continue shaping the global AI landscape, the US artificial intelligence industry is not the largest or the fastest growing....
UN Global Compact, AU Commission partner to boost African business
The United Nations Global Compact and the African Union Commission will partner up on the Global Africa Business Initiative (GABI). Through this collaboration they will seek to amplify the impact of sustainable business practices across Africa through the UN Global...
African Development Bank approves R18,85bn for Transnet recovery
The African Development Bank Group has approved a R18,85-billion corporate loan to Transnet for its recovery and growth plans. The 25-year loan approved by the bank group's board of directors is fully guaranteed by the government of South Africa. It will facilitate...
Updated: Faulty security update behind global IT outage
Businesses around the world have been hit by a massive outage this morning, as Microsoft Windows machines fail to boot up. Ironically, the cause is believed to be a faulty update in Crowdstrike security software. Airports, hospitals and media companies are among the...
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Standard Bank launches paper on Africa’s platform economy
Many African organisations are well placed to drive the next wave of innovation in the global platform economy, according to the findings of a report by platform economy expert Sangeet Paul Choudary and Standard Bank's Corporate and Investment Banking (CIB) digital...
ContinuitySA debuts SME-targeted recovery as a service
When disaster strikes, is your business ready to cope? To date, only bigger South African companies have enjoyed access to structured disaster recovery solutions which keep the wheels of commerce turning in the event of the unexpected. But disasters don't...
Why it’s time to invest in executive talent
There's never been a better time to invest in executive talent. This is the word from Annelize van Rensburg, director of Signium Africa. She adds that this statement may seem counter-intuitive given current circumstances, but there's sound logic behind it. She...
Fintech, financial institutions find new ways to dance
Tom and Jerry. David and Goliath. Fintechs and financial institutions. I've watched this 'plucky underdog takes on industry giant' movie several times, writes David Reynders, chief technology officer at Merchant Capital. In 2020, it's profoundly different, though. 10...
Maintain business value while working remotely
Enterprises of all sizes are finding themselves in uncertain times. With the current Covid-19 pandemic sweeping the world, businesses are questioning how this will impact their future existence or how they will even be able to operate in the future. By Biase De...
Guard against identity theft
Everyone is fair (and likely) game when it comes to identity theft. That is true at the best of times, but the Covid-19 pandemic has only intensified cyber fraudsters' hunt for the susceptible and vulnerable. By Alain Tshal, district manager: sub-Sahara Africa at F5...
Nedbank debuts tap on phone
Nedbank has unveiled its new tap-on-phone functionality that allows all merchants and business owners to convert their mobile phones into payment acceptance devices. Tap on phone makes it easier for small- and medium-sized businesses to use their compatible...
Salesforce introduces Salesforce Anywhere
While companies, governments and organisations are slowly returning to their offices, the Covid-19 pandemic has changed the future of work forever. In fact, nearly 70% of people believe the pandemic will permanently change the nature of work and more than 50% say that...
Will risk appetite weather the pandemic?
Enterprise risk management is in its nature intended to manage risks of an organisation holistically. By Lindiwe Magobholi, IRMSA member It is a reality that for many years enterprise risk management has struggled, with some organisations still battling to keep its...
GirlCode to host Inaugural Virtual Hackathon
The global pandemic Covid-19's impact on the vulnerable populations of our country is unprecedented, reminding us that the only thing that is constant is change. This year more than ever, we realise the importance of technology in our lives. With various lockdown...
Software Engineer (Snr) at Parvana Recruitment
This is a remote position. About our client: Headquartered in the USA, our client offers a great remote work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas opportunities. Benefit from learning from the best in the field at...
Network Manager at Parvana Recruitment
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Full-Stack Developer (Senior) at Parvana Recruitment
This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...
Developer – Java (MASTER) at Parvana Recruitment
Parvana Role: Our client develops exciting software using modern tools, techniques and methodologies. Responsibilities: Build and support applications in a technically exciting and challenging industry. Design, develop, test, document and support applications written...
BI Analyst at Parvana Recruitment
About our client:Over the past 20 years, our client has built a stellar reputation in the development and system integration space. Through their extremely ethical values, they have earned the trust and respect of their clients. They prioritise finding effective...
Business Analyst
Seeking an experienced Business Analyst in Cape Town (Bellville) to translate business needs into functional requirements and support system implementation and testing. Key Requirements Degree in B Eng (Industrial) or other engineering qualification4+ years'...
IT Support Technician – Western Cape Century City
IT Support Engineer Our Client is involved in the global travel industry. They are looking for an experienced, enthusiastic, and proactive IT Support Engineer to join their global team.Based at their offices in Century City, this role will primarily focus on ensuring...
Software Engineer (Snr) at Parvana Recruitment – Western Cape Cape Town
This is a remote position. About our client: Headquartered in the USA, our client offers a great remote work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas opportunities. Benefit from learning from the best in the field at...
Network Manager at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Full-Stack Developer (Senior) at Parvana Recruitment – Remote Remote
This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...
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