Hybrid working key to prevent quiet quitting
Employers who micromanage their team's working patterns and locations risk losing top-tier talent to “quiet quitting”, a new study has revealed. International Workplace Group explored the main reasons why workers are most likely to “quiet quit”, a workplace term...
Human agents essential amid AI integration challenges
By 2027, 50% of organisations that expected to significantly reduce their customer service workforce will abandon these plans, according to Gartner. This shift comes as many companies struggle to achieve their “agent-less” staffing goals, highlighting the complexities...
5G FWA key to connecting the continent
Kathy Gibson reports from Gitex Africa Morocco – When we talk about using technology to unlock Africa’s potential, we can’t lose sight of the fact that this simply won’t be possible without better connectivity across the continent. Fixed wireless access (FWA) on 5G...
Can AI help to boost African economies?
Kathy Gibson reports from Gitex Africa 2024 – As the world’s economies become increasingly digital, artificial intelligence (AI) is expected to play a major role in boosting GDPs around the globe. Lavina Ramkissoon, UN University Centre of Policy Research, points out...
AI and a question of ethics
Kathy Gibson reports from Gitex Africa Morocco 2024 - When it comes to using artificial intelligence (AI), ethics is a key issue, and organisations are advised start formulating clear policies around trusted and responsible AI. Rohan Patel, senior vice-president:...
New report unpacks Russian influence in SA
Three prominent X/Twitter accounts appear to be behaving as information bridges or conduits between a Russian online community and communities that regularly interact on topics of political and social importance in South Africa. This is according to a new report -...
Geopolitics and domestic politics will drive economic volatility this year
There is a growing sense of cautious optimism about the global economy in 2024, according to the latest Chief Economist Outlook, with more than eight in 10 chief economists expecting the global economy to either strengthen or remain stable this year - nearly double...
Apple Mac loses race with Dell and HP PCs in US
As of January 2024, there were roughly 331-million Internet users in the US and nearly 40% of them have at least one desktop PC in their household, while 68% own a laptop. But although US consumers are spoiled for choice when shopping for a PC, Apple`s Mac is rarely...
Consumers will drive rapid growth in customer experience market
The global customer experience management market will reach $32,87-billion by 2030, with a CAGR of 15,8% from 2024 to 2030, according to market researchers Grand View Research. Customer experience management (CEM) solutions are gaining widespread popularity in diverse...
Cellular POS terminal installed base to reach 189m in 2027
Cellular connectivity has become a very popular option for POS terminals and was incorporated in 52% of the devices shipped in 2023. The wireless technology has an important role in facilitating the global adoption of electronic payments, as it enables the rollout of...
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Blackboard makes its virtual classroom solution accessible
Blackboard has announced the launch of the Blackboard Collaborate Self-Service Portal that allows for higher education institutions to quickly and easily purchase and implement its virtual classroom solution. The self-service portal significantly reduces the time from...
An intelligent approach to future-proof data storage
Businesses are under pressure to deliver better customer experiences and increased revenue while decreasing costs, which results in shrinking IT budgets. This is compounded by the need to store ever-increasing volumes of data to deliver these services. By Hayden...
Covid-19: a new environment for insurers and claimants
After the likely spike in insurance claims arising from the Covid-19 pandemic, insurers are likely to introduce new or change existing exclusionary clauses which were not previously considered to be necessary. By Maria Philippides, Raynold Tlhavani, Caroline...
4IR demands a reskilled workforce
While automation and digital technologies are disrupting the workplace as we traditionally know it, it has become imperative for organisations to start reskilling their workforce. Automation and artificial intelligence are not only disrupting the assembly lines but...
Covid-19 casts a dark shadow on smartphone sales in West Africa
Nigeria's smartphone market grew 5,3% quarter on quarter (QoQ) in Q4 2019, according to the latest figures from global technology and consulting services firm International Data Corporation (IDC). This growth comes on the back of a 3,2% QoQ increase in Q3 2019 after...
Protect your data at rest and in flight
In its recent research, the Ponemon Institute shows that a data breach costs South African companies on average $3,06-million - nearly R50-million. This is somewhat above the international benchmark, with the study showing that globally the average cost of lost...
CX from a millennial perspective
The results of the PwC 2019 Global Consumer Insights Survey were hardly surprising: customers in South Africa used social media to hear about current events (33%) and used social media to determine where they would shop and what they would buy (46,5%). South African...
ContinuitySA launches Partnership Programme
ContinuitySA, Africa's leading provider of business continuity and resilience services, has officially launched a formal Partner Programme. The programme aims to encourage consultants and mid-sized IT companies to partner with ContinuitySA in offering their clients a...
Leadhome urges sellers to remain positive and listed
Real estate company Leadhome says that prospective sellers are encouraged to keep their properties listed despite the current economy and the potential impact of Covid-19. CEO Marcél du Toit says that there are several benefits to the homeowner retaining their...
Ecommerce cloud be key to surviving the virus
While there is a lot of uncertainty around the economic impact of the novel coronavirus 2019 (Covid-19) outbreak, one thing that is certain is that it will change the way we do business in the long-term. People are moving from offline shopping to online, says Jonathan...
Software Developer – Senior (.Net) at Parvana Recruitment
About our client:Our client, a specialised IT firm, partners with organisations to tackle substantial enterprise-level business, system, or project challenges. Their approach combines a proactive "start-now" philosophy with agile development and just-in-time design...
Implementation Specialist at Parvana Recruitment
About the client:This forward-thinking property developer is highly successful and growing rapidly building on the principles of design excellence, sustainability, and community enrichment, their developments boast beautiful and intuitively designed apartments...
Data Analyst at Parvana Recruitment
About our client:Over the past 20 years, our client has built a stellar reputation in the development and system integration space. Through their extremely ethical values, they have earned the trust and respect of their clients. They prioritise finding effective...
Developer – C# (MASTER) at Parvana Recruitment
Parvana Responsibilities: Deliver code that is functional, understandable, maintainable and testable. Work closely with analysts, documenters and testers. Automated testing of features developed. Deliver technical documentation as and when required. Act as a mentor to...
Senior Data Scientist (CPT)
ENVIRONMENT:JOIN the Cape Town Division of a dynamic Financial Services provider seeking the expertise of a Senior Data Scientist who will be responsible for implementing and managing analytical projects at various public sector or private sector entities. This...
Mobile Developer (Flutter and Xamarin) – Gauteng Centurion
ENVIRONMENT:A leading solutions company in Centurion is looking for a skilled Mobile Developer with expertise in Xamarin and a strong focus on modern frameworks like Flutter and React. The ideal candidate is passionate about building high-quality, efficient, and...
Senior Systems Analyst – Gauteng Pretoria CBD
Do you have a passion for technology and problem-solving? We're looking for a Senior Systems Analyst to drive innovation and optimize business processes! Key Responsibilities: ? Analyze, design, and implement IT systems to support business needs? Collaborate with...
Data Engineer (EE ONLY) (CPT Onsite)
ENVIRONMENT:DESIGN, develop and implement scalable and robust processes to support cloud applications and solutions as the next Data Engineer sought by a leading Supply Chain Group. This role includes extracting, transforming, and consolidating data, developing and...
Senior Software Developer II Angular/.Net Developers – Security Tribe
Angular Web DeveloperWe are looking for an exceptional individual to build web applications using Angular 13+ with an enthusiasm for building web front end applications. Be involved in all aspects of development playing a critical role in design, planning, development...
Data Engineer (EE ONLY) (CPT Onsite) – Western Cape Cape Town
ENVIRONMENT:DESIGN, develop and implement scalable and robust processes to support cloud applications and solutions as the next Data Engineer sought by a leading Supply Chain Group. This role includes extracting, transforming, and consolidating data, developing and...
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