Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
Juniper Mist a bright spot amid WLAN market carnage
Wireless LAN (WLAN) revenues plunged by 27% in Q1 2024 as enterprises and distributors digested the large volume of WLAN equipment that was shipped a year ago, according to a recently published report from Dell'Oro Group. "While most vendors had sharp contractions in...
Chinese espionage campaign uncovered
Sophos has released a report, "Operation Crimson Palace: Threat Hunting Unveils Multiple Clusters of Chinese State-Sponsored Activity Targeting Southeast Asia", which details a highly sophisticated, nearly two-year long espionage campaign against a high-level...
Newly-discovered ransomware uses BitLocker to encrypt corporate data
Kaspersky has identified ransomware attacks using Microsoft's BitLocker to attempt encryption of corporate files. The threat actors remove the recovery options to prevent the files from being restored and use a malicious script with a new feature: it can detect...
Ecobank launches 2024 Fintech Challenge
Ecobank has official opened applications to the 7th edition of its Fintech Challenge. This annual competition invites early-stage and mature fintech startups to partner with Ecobank, offering a grand prize of $50 000 and a chance to scale their solutions across...
Interest in NFTs continues to fade
The last two years have been rough for the NFT market, and 2024 doesn't look much better. With falling sales and investors losing appetite for digital artwork, market projections became less optimistic, showing only a modest 2,6% annual growth by 2028, twenty times...
Global telecom, network API spend set for 57% CAGR
Worldwide revenues for telecom and network APIs will reach $6,7-billion in 2028, according to a new forecast from International Data Corporation (IDC). This represents a compound annual growth rate (CAGR) of 57,1% over the 2023-2028 forecast period. Worldwide market...
For the first time, smartphone sales overtake feature phones in Africa
Africa's smartphone market showed remarkable resilience in the face of macroeconomic challenges and forex issues in Q1 2024, with shipments increasing 17,9% year on year (YoY) to reach 20,2-million units. That's according to the latest insights from International Data...
Smartphone shipments on the road to recovery
Worldwide smartphone shipments are forecast to grow 4% YoY in 2024 to 1,21-billion units, according to the latest International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker. The growth in 2024 adds momentum to the overall recovery IDC expects...
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Satellite could unlock SA’s development, economic potential
To stimulate the economic growth potential of South Africa, it is imperative to address the need for connectivity in the farthest-reaching regions of the country. This is the view of MzansiSat COO Victor Stephanopoli, who reiterates the company's readiness to provide...
S/4 HANA migration: why making the right choice early is important
For many chief financial officers (CFOs), deciding when and how to implement SAP S/4 HANA could be the most significant technology investment choice of their career. It's a big deal, writes Kevin Govender, Deloitte Africa ERP director. With the emergence of SAP S/4...
The impact of data deflation on fibre for business
With South Africa joining many other countries around the world shutting down in efforts to combat the spread of the Covid-19 pandemic, the focus will turn to digital solutions to help people get on with their daily lives as best as possible. By Jacques du Toit, CEO...
Securing the remote workforce
For many organisations, the need to suddenly enable a remote workforce at scale has overtaken long-term plans they may have had to gradually extend remote work capacity. By Doros Hadjizenonos, regional sales director at Fortinet In a such context, time is of the...
Remote work: keep your assets secure, scam-free and insured
Companies that are allowing staff to work from home during the coming lockdown need to make sure you're prepared for the increased cybersecurity risks associated with the move. This includes taking steps to not only ensure the physical security of company devices that...
Mining’s digital transformation must recognise cyber risks
Against the backdrop of a slowed economy and an increasingly volatile market, digital transformation in mining companies has become a business imperative to drive efficiencies, optimise competitiveness and reduce risks associated with human error. This shift, which...
Telkom pledges R15m in battle against Covid-19
Telkom has pledged R15-million to bolster South Africa's primary healthcare efforts in the battle against Covid-19. Making the announcement, Telkom Group Chief Executive, Sipho Maseko said the funds will be used to support healthcare workers who are at the frontline...
Vuma helps to ease remote working
Vumatel, together with its participating ISP partners, will be upgrading the line speeds of its existing users on the network at no additional cost, with effect 1 April 2020 until the end of May 2020, to help enable remote working, additional streaming and educational...
Fortinet’s adds new partner programme
Fortinet has introduced its new Fortinet Engage partner programme that provides partners with specialisations focused on growing markets, including SD-WAN and cloud, customised support and engagement flexibility to accelerate their business growth and expansion....
MTN SA hopes to ease Covid-19 disruption
MTN has implemented a number of measures to minimise disruptions from Covid-19 for communities, businesses, schoolchildren and families across South Africa. MTN has amplified its monitoring of critical infrastructure to ensure the maximum network availability for all...
Database Developer (Onsite) – Western Cape Cape Town
ENVIRONMENT:Join a leading data-driven organization focused on delivering innovative technology solutions that empower businesses to make strategic, data-informed decisions. They are looking for a skilled Database Developer with in-depth experience in Google Cloud...
Intermediate BI Analyst Developer at Resourgenix
INTERMEDIATE BI ANALYST DEVELOPER Turn data into insights & build your BI career with us!Location: Bellville, Cape Town; Salary: R650k per annum; Contract: PermanentWho We AreWe're a forward-thinking short-term insurance company that believes in the power of data....
Senior Delphi Developer
The Delphi Support Consultant will add capacity to the single resource Implats has. The key resource will move onto the IBR Project to enhance the Delphi application based on new requirements, while this additional resource will be focused on business-as-usual support...
Intermediate BI Analyst Developer at Resourgenix – Western Cape Bellville
INTERMEDIATE BI ANALYST DEVELOPER Turn data into insights & build your BI career with us!Location: Bellville, Cape Town; Salary: R650k per annum; Contract: PermanentWho We AreWe're a forward-thinking short-term insurance company that believes in the power of data....
Senior Delphi Developer – Gauteng Centurion
The Delphi Support Consultant will add capacity to the single resource Implats has. The key resource will move onto the IBR Project to enhance the Delphi application based on new requirements, while this additional resource will be focused on business-as-usual support...
Senior Automation Tester
We are seeking a Senior Automation Tester to lead the automation testing efforts for our software applications. The ideal candidate will have strong experience in test automation frameworks, scripting, and continuous integration processes to ensure the highest quality...
Project Manager: IT at Famous Brands
IntroductionManage Information Technology projects for the Operating Systems, Applications and Consumer Facing Technology environment at Famous Brands, according to the Project Management Office (PMO) standards. Effectively manage project objectives and timelines...
Cost / Commercial Analyst
Our client is looking for a Cost/Commercial Analyst to join their growing team. Reporting to the Divisional Executive, the successful candidate will be responsible for the following: Assisting the Divisional Executive with cost and sales analysis and reportsPreparing...
Senior Automation Tester – Gauteng Roodepoort
We are seeking a Senior Automation Tester to lead the automation testing efforts for our software applications. The ideal candidate will have strong experience in test automation frameworks, scripting, and continuous integration processes to ensure the highest quality...
Project Manager: IT at Famous Brands – Gauteng Midrand
IntroductionManage Information Technology projects for the Operating Systems, Applications and Consumer Facing Technology environment at Famous Brands, according to the Project Management Office (PMO) standards. Effectively manage project objectives and timelines...
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