Human agents essential amid AI integration challenges
By 2027, 50% of organisations that expected to significantly reduce their customer service workforce will abandon these plans, according to Gartner. This shift comes as many companies struggle to achieve their “agent-less” staffing goals, highlighting the complexities...
Habib Mahakian to lead Dell SA
Following the departure of Doug Woolley last month, Habib Mahakian has been appointed as vice-president and MD of Dell Technologies South Africa, expanding on his current role as vice-president: emerging markets. At a time when AI and digital transformation are...
Bright future for cloud computing
The global cloud computing market will reach $2,39-trillion by 2030 - growing at a CAGR of 21,2% from 2024 to 2030 - according to a new report from Grand View Research. The market is experiencing significant growth fueled by several key factors. Firstly, the rising...
Gen AI is a key theme in company discussions
Generative AI (GenAI) has emerged as a key theme during the last year with more companies discussing the impacts of this technology, according to GlobalData, which says that S&P 500 companies in their Q1 2024 earnings call transcripts had discussions around GenAI...
Questions persist as CEOs push GenAI adoption
CEOs are facing workforce, culture, and governance challenges as they act quickly to implement and scale generative AI across their organisations, according to a new study from IBM's Institute for Business Value. The annual global study of 3 000 CEOs from over 30...
Top trends in software engineering
Gartner has revealed the top five strategic technology trends in software engineering for 2024 and beyond. Meeting business objectives is one of their top three performance objectives for 65% of software engineering leaders, according to the research group's survey of...
ERA Bill a step towards achieving energy objectives
The South African Wind Energy Association (SAWEA) is encouraged by the recent approval of the Electricity Regulation Amendment (ERA) Bill by the National Council of Provinces (NCOP). "Key provisions of the ERA Bill, such as establishing an open market platform for...
The greener side of hybrid work
The shift to hybrid work - which blends remote and office-based work - has brought numerous benefits for employees and employers, but one often overlooked advantage is the positive impact it can have on the environment. Hybrid work can significantly benefit the planet...
After today, taxpayers can work for themselves
Today (20 May 2024) is Tax Freedom Day - the day when the average taxpayer has earned enough money to fulfil their annual tax obligation. From 1 January until 20 May, all the income earned by tax-paying South Africans is needed to pay for one year of government...
Rapid growth forecast for AI infrastructure
The global AI infrastructure market will reach $223,45-billion by 2030 with a projected CAGR of 30,4% from 2024 to 2030, according to a new report by Grand View Research. Artificial intelligence (AI) is undergoing a significant transformation fueled by rapid market...
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DAC Systems achieves next level B-BBEE grading
IT services provider DAC Systems has advanced to the next level of broad-based black economic empowerment (B-BBEE). DAC Systems is now officially recognised as a Level 1 contributor, which means that customers will be able to reflect 135% of their procurement spend on...
The life-changing magic of following your passion
Youth unemployment continues to be a massive issue in South Africa. According to StatsSA, the youth unemployment rate in South Africa rose significantly to 58,2% in the third quarter of 2019 from 56,4% in the previous period, reaching its highest level since the first...
Surge-protection helps to cope with grid instability
The instability in the electricity grid due to ongoing load-shedding is increasing the possibility of overvoltage events. CPT Cirprotec is distributed locally by ElectroMechanica (EM). Overvoltage events are now much more common, warns EM product manager Christo van...
Absa, Digital Academy showcase tech talent
Absa Group and The Digital Academy have showcased solutions designed to solve everyday problems, developed by students at the academy. A course in software development is offered as a collaboration between Absa and The Digital Academy. Since the start of the...
SAPS, Facebook launch Amber Alerts
The South African Police Service (SAPS) and Facebook have announced a new partnership to help find missing children by sending Amber Alerts to the Facebook community in South Africa. The Amber Alert system will enable the SAPS to seek assistance from the public when...
Li-ion UPS batteries: a smart investment
Until recently, Lithium-ion (li-ion) batteries have not been commercially adopted as batteries for single-phase UPSs. While used in various other applications, they didn't provide the necessary balance of price, energy density, power, safety, and reliability to be...
Digitalisation optimises Moscow urban development
The Moscow Department of Information Technology and the Department of Urban Development Policy are working systematically to develop online services for property developers, in a bid to create a business environment that is as comprehensible and transparent. Moscow...
Telkom invests in a culture of cybersecurity awareness
Telkom South Africa has invested in ongoing employee training and development to ensure cybersecurity awareness and compliance. In an evolving cyber security landscape that places employees and organisations at risk of fraud, theft and infiltration, this level of...
All work and no play is a no-win for business
Did your employees enjoy the chance to play over December? Why stop them now just because business has started up again? By Michelle Moss, director at Signium Africa Current research suggests that organisations that provide opportunities for their staff to participate...
Bidvest International Logistics modernises storage
Bidvest International Logistics designs, implements and synchronises end-to-end supply chain solutions across the globe, including air, ocean, warehousing, road transport and customs broking in all major industries. Efficiency is core to the Bidvest International...
Business Analyst/BA (ERP/SAP/MS Dynamics 365) hybrid (contract) TB – Gauteng Gauteng
Job functions:Recruiting a Senior Business Analyst with ERP implementation background (SAP or MS Dynamics 365). The core purpose of the role is to be an interface between product owner, business users, project manager and the IT resources by playing and advisory role...
Devops
Flex your Devops muscle in a dynamic and exciting payments and igaming spaceDevops EngineerR 800 000 - R 1350 000 per anumA fast-growing, innovative leader in the iGaming and payments space, dedicated to providing cutting-edge technology and seamless user experiences....
Intermediate Software Engineer (React & NodeJS)
Want to work from home?! Our client develop software solutions that support best-in-class visualization, data-driven communication, and platform independence, and build upon an API-driven integration into any open BI software. With KPI-CHAT they take real-time data...
Business Analyst at Sabenza IT & Recruitment
Our client is seeking a skilled Business Analyst with experience in the transport and logistics industry. The ideal candidate will analyze, interpret, and communicate complex data to support the optimization of their logistics operations. This role involves...
Devops – Western Cape Cape Town
Flex your Devops muscle in a dynamic and exciting payments and igaming spaceDevops EngineerR 800 000 - R 1350 000 per anumA fast-growing, innovative leader in the iGaming and payments space, dedicated to providing cutting-edge technology and seamless user experiences....
Intermediate Software Engineer (React & NodeJS) – Remote Remote
Want to work from home?! Our client develop software solutions that support best-in-class visualization, data-driven communication, and platform independence, and build upon an API-driven integration into any open BI software. With KPI-CHAT they take real-time data...
Business Analyst at Sabenza IT & Recruitment – Gauteng Johannesburg
Our client is seeking a skilled Business Analyst with experience in the transport and logistics industry. The ideal candidate will analyze, interpret, and communicate complex data to support the optimization of their logistics operations. This role involves...
Business Analyst (QuickSight) 2825Evdb
Requirement Management Update and maintenance of product documentation Engagement with stakeholders Translate business problems into technical requirements Support architecture User stories Promote optimisation.Minimum Requirements:Degree / Diploma in IT or Business...
Senior PHP Developer – Remote
ENVIRONMENT:Our client is hiring a Senior PHP Developer to join a leading medico-legal service and technology provider based in the UK. With a multi-national team of developers, clinicians, and customer service specialists, they are at the forefront of the UK market,...
Security Specialist
We are recruiting a highly skilled Cyber Security Specialist on behalf of one of our clients. This role is focused on safeguarding critical information systems, identifying and mitigating ICT security threats, and implementing robust security measures to protect the...
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