Paradigm shift in customer experience
New research from global cloud communications platform, Infobip reveals how conversational customer experiences and generative AI (GenAI) developments have created a long-lasting impact for how people and brands interact. Infobip analysed more than 473-billion digital...
NFT market continues losing momentum
Since reaching a peak in September 2021, global NFT sales have been consistently falling as collectors spend less and less money on digital artwork. Although revenues of NFT marketplaces are still expected to see double-digit growth, rising by 41% year-over-year to...
What South Africans wanted to know about in January
With 2023 well underway, local and global headlines have garnered the interest of South Africans across the board with Google search activity for January showing much curiosity around sporting events, matric results, and innovations in technology. At the top of many...
Organisations today use more than 1 000 apps but remain disconnected
New research shows that business application volumes within organisations have increased nearly 10% in the past year, surpassing 1 000 on average. However, less than 30% are integrated, creating data silos that lead to rising costs, duplicated work, productivity...
GSA Africa winners to hit global stage in Copenhagen
Winners of last year's African Startup Awards will be enroute to Copenhagen this March to showcase their solutions to some of the world's top startups, venture capitalists, and ecosystem enablers at the Global Startup Awards (GSA) grand finale. In the meantime,...
CoJ’s recent actions undermine good governance – IoDSA
Just days after Mpho Phalaatse was removed as Johannesburg's mayor, a letter to all municipal entities surfaced on social media in which the acting City Manager of Johannesburg instructs the boards of municipal entities to cease holding any "strategic sessions,...
SA consumers lax when it comes to online security
Cisco's recent Consumer Security Survey has gathered insight into how secure (or insecure) South Africans feel online - and, it turns out, they have good reason to be worried. The survey involved 1 006 South African consumers aged 16 and older and revealed that 74% of...
Regional IT spend could break the $100bn barrier
Overall spending on information and communications technology (ICT) across the Middle East, Türkiye, and Africa (META) will top $233,8-billion this year, an increase of 3,9% over 2022. That's according to the latest predictions presented today by International Data...
Healthy growth forecast for WLAN market
The Wireless LAN (WLAN) market is expected to grow another 12% year-over-year in 2023 after hitting a record high of $9-billion in 2022, according to Dell'Oro Group. The industry was plagued by supply constraints in 2022 and manufacturers' backlogs ballooned to record...
Customer service reps avoid new technologies
Forty-five percent of customer service reps (CSRs) avoid adopting new technologies by relying on legacy systems and tools, according to Gartner. A Gartner online survey of 888 CSRs and support specialists from August 2022 revealed access to legacy systems is the main...
More News Today
ZTE ranks in most innovative 100 companies
ZTE, an international provider of telecommunications, enterprise and consumer technology solutions for the mobile Internet, has been ranked among the top 100 by PwC in its latest report titled "The 2018 Global Innovation 1 000 Study", published on 30 October 2018....
Opening insurance access
Traditionally, insurance operates in a closed environment that does not facilitate or support the exchange of data. Agents must therefore find cumbersome manual workarounds to access important, contextualised customer information when needed. Yunus Scheepers, chief...
End of year clearance could mean bigger bonuses
Most companies have storerooms full of old computers and other electronics that could easily be converted into revenue. It could also mean bigger bonuses, especially in a time when most businesses are struggling to survive. With modern companies constantly acquiring...
Experian launches new analytics solution
Experian has launched a powerful new analytics solution across its Europe, Middle East and Africa region (EMEA) to help businesses make faster, more reliable and better-informed decisions. Experian Ascend Analytics on Demand is a fully integrated big data and...
Black Friday and Cyber Monday tips
Black Friday and Cyber Monday are famous for huge deals and steep discounts. That's why participating in these days can seem like a big retailer's game. But what about independent retailers? Can small and medium businesses reap the rewards (and profits) from these two...
The best way to do endpoint detection and response
Endpoint protection is one of the primary considerations for cybersecurity. By Indi Siriniwasa, vice-president: sub-Saharan Africa at Trend Micro There was a time when on-premise desktop computers were the only thing that had to be secured. However, BYOD and...
Why mobile is the gatekeeper of brand loyalty
Achieving long-term brand loyalty has become brutally difficult for South African retailers. Mobile represents an unparalleled opportunity for savvy retailers to reach customers in more personalised, efficient and powerful ways - paving the way for a new era of...
A new era in intellectual property law reports
LexisNexis South Africa has recognised a need to develop a resource that speaks to the need of Intellectual property (IP) professionals for regular and reliable IP content updates. Harms Intellectual Property Law Reports is a trustworthy resource that enables users to...
Pinnacle adds Huawei POL Hotel Solution
Pinnacle aims to shake up the local hospitality sector with Huawei's POL Hotel solution. Fred Saayman, Pinnacle's Huawei Business Unit Executive notes that smart hotels demand for new services such as 4K HD videos require higher bandwidths plus anywhere, anytime...
Build a first line of defense with Kaspersky Web Traffic Security
In 2017, almost one-in-three1 network users - including corporates - were attacked by web threats. Consequently, it is no surprise that reducing potentially risky online actions of employees remains a challenge for 50% of businesses. To help address this, Kaspersky...
Business Analyst
Role Purpose Conduct analysis of business needs to provide software application solutions focused on delivering business value. Together with a range of business, technical and technology stakeholders, you will help design and implement innovative solutions to meet...
DevOps Engineer (Advanced) T_2566
DevOps Engineer ESSENTIAL SKILLS REQUIREMENTS: Infrastructure: Ansible/Chef, Kubernetes, Terraform, FINOPSIAM: LDAP, Federate identities, Roles & Access Management.Service Management: Incidents Monitoring, manage SLAs, problem management reporting, ITILOps: Azur...
Full Stack Developer Wanted (React, Vue, Flutter, Laravel) (Remote)
ENVIRONMENT:A ridiculously cool web and software development company specialising in developing strategies, as well as conceptualising, implementing and maintaining online campaigns, is looking for a Senior Full Stack Developer to join their remote team. They are a...
Full Stack Java_DevOps – 2228 EvdB
Operations (2nd and 3rd level) Development of new functionality (backend, frontend) Changes to the existing solution Development of automated test for the solution Further improving the automated test coverage of the solution Development of API to the backend...
Business Analyst – Western Cape Cape Town CBD
Role Purpose Conduct analysis of business needs to provide software application solutions focused on delivering business value. Together with a range of business, technical and technology stakeholders, you will help design and implement innovative solutions to meet...
DevOps Engineer (Advanced) T_2566 – Gauteng Pretoria
DevOps Engineer ESSENTIAL SKILLS REQUIREMENTS: Infrastructure: Ansible/Chef, Kubernetes, Terraform, FINOPSIAM: LDAP, Federate identities, Roles & Access Management.Service Management: Incidents Monitoring, manage SLAs, problem management reporting, ITILOps: Azur...
Full Stack Developer Wanted (React, Vue, Flutter, Laravel) (Remote) – Western Cape Cape Town
ENVIRONMENT:A ridiculously cool web and software development company specialising in developing strategies, as well as conceptualising, implementing and maintaining online campaigns, is looking for a Senior Full Stack Developer to join their remote team. They are a...
Full Stack Java_DevOps – 2228 EvdB – Gauteng Johannesburg
Operations (2nd and 3rd level) Development of new functionality (backend, frontend) Changes to the existing solution Development of automated test for the solution Further improving the automated test coverage of the solution Development of API to the backend...
Mobile Developer (React Native)
ENVIRONMENT:A leading global Digital Solutions Tech company in Johannesburg is seeking a Mobile Developer to design and build applications for iOS and Android platforms. The candidate must have experience with React Native, Objective C, and iOS frameworks such as Core...
Systems Software Engineer – Automation Engineer at Ntice Search
Are you a tech enthusiast? Are you looking to leverage your expertise in system engineering within a dynamic and rewarding environment? Columbus Stainless is searching for a highly skilled Automation Engineer (Systems Software Engineer) to contribute to their...
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