Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
World Economic Forum in Davos: it’s a wrap
Amid rising geopolitical tensions, close to 3 000 policy-makers, business executives, international organisations and civil society leaders, academics and innovators from around the world came together for the 54th Annual Meeting of the World Economic Forum to rebuild...
Webb reveals what early galaxies looked like
Researchers analysing images from NASA’s James Webb Space Telescope have found that galaxies in the early universe are often flat and elongated, like surfboards and pool noodles – and are rarely round, like volleyballs or frisbees. “Roughly 50 to 80% of the galaxies...
Meteoric growth forecast for metaverse in e-commerce market
The global metaverse in the e-commerce market size is anticipated to reach $106,13-billion by 2030 and is projected to grow at a CAGR of 40% from 2024 to 2030, according to new analysis from Grand View Research. The integration of artificial intelligence (AI) and...
Unauthorised IT products increase risk of cyberattacks
A new study has found that companies are at an increased risk of becoming targets of cyber incidents due to the use of shadow IT by their employees amid the growing trend towards a distributed workforce. According to global research by Kaspersky, 82% of companies...
Removing rare-earths drives demand for copper in EV motors
Electric motors are a core component of electrification in the automotive market and the market has relied heavily on rare-earths for the permanent magnets used in these motors, writes Dr James Edmondson, research director at IDTechEx. But, as many will be aware,...
Cellular IoT connections to reach 5,4bn in 2030
The cellular IoT ecosystem is poised for significant transformation over the next seven years, driven by the rise of 5G technologies, according to new research from Omdia. With a predominant focus on 5G RedCap, 5G Massive IoT, and 4G LTE Cat-1bis modules, the...
AI set to revolutionise retail
South African retailers are likely to ramp up their investment in automation and artificial intelligence (AI) in 2024 as they look for new ways to drive innovation and outsmart their competitors. This aligns with global trends which, according to research from...
GenAI will vastly improve software tests
By 2028, GenAI-based tools will be capable of writing 70% of software tests, decreasing the need for manual testing and resulting in improvements to test coverage, software usability and code quality, says IDC in its FutureScape: Worldwide Developer and DevOps 2024...
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Digital disruption drives trends in physical retail décor
Canon deciphers the importance of the settings and ambiences of physical shops as they become more than just a buying space, an opportunity for the brand to build and maintain relationships with its customers. We know that customers are becoming more and more...
Orange Business Services to transform Sony’s global network
Orange Business Services has been chosen by Sony Group to consolidate and transform the communications infrastructure of Sony's two largest operating companies initially into a harmonised, future-proof network for an improved user experience around the world. Built on...
Telcos need to diversify to transform their business
Communications service providers (CSPs) have seen the expectation of their customers evolve rapidly over the past 10 to 15 years, and simply being able to provide users with a fixed or mobile voice service and basic messaging is no longer enough in a modern, digital...
Africa Gateway offers key business Insights
The Dubai Chamber of Commerce and Industry (Dubai Chamber) has announced the launch of a new website that delivers key insights into the burgeoning markets of Africa. Titled 'Africa Gateway,' the online portal acts as a rich knowledge resource designed to equip users...
Microfinancer replaces legacy with Temenos software
Barko Financial Services selected Temenos software to replace its legacy systems, in both core and front office. The microfinance institution will use cloud-native, cloud-agnostic Temenos T24 Transact, the next generation in core banking, and Temenos Infinity, the...
VPNs stress server security, vendor reputation
As internet users increasingly turn to VPN providers for enhanced online privacy, questions regarding their data protection while using the services arise. In a nutshell, the ability to ensure server security, variety of geographical locations, the reputation of the...
Dell EMC VxRail HCI simplifies cloud adoption
Authorised distributor Drive Control Corporation (DCC) has announced the immediate availability of Dell EMC VxRail HCI appliance to its South African channel partners, supporting organisations' digital transformation objectives. The announcement also emphasises Dell...
Infinidat collaborates with Thales
Multi-petabyte data storage solution provider Infinidat, has announced a new integration between its InfiniBox storage system and the Thales SafeNet KeySecure platform. This integration leverages the OASIS Key Management Interoperability Protocol (KMIP) standard and...
Kaspersky helps SOCs to combat cyberthreats
Kaspersky's new offering for Security Operations Centers (SOCs) combines the company's competences, solutions and services with its Red Teaming service, which helps evaluate how well internal security teams are prepared for tailored breach scenarios. The combination...
Home entertainment gets a boost
Nology recently launched the Ematic 4K Ultra HD Android TV Box that transforms your TV into a smart TV, controlled through a smart Bluetooth remote. An Android TV box can instantly transform your TV into a smart TV and offer many more content options, opening a whole...
Solutions Architect (Network + Security) – Remote Remote
Job OverviewThe Solutions Architect (Network + Security) is responsible for designing, implementing, and managing the network and security architecture of the organization. This role involves ensuring the robustness, scalability, and security of the IT infrastructure...
Power BI Specialist
Our client is looking for a Power BI Specialist to join their team in Cape Town. This role is primarily remote, with the option to visit the office if preferred. The ideal candidate will have strong experience in Power BI, business processes, project management,...
SQL DBA/ Developer
We are looking for a SQL DBA or SQL Developer to join our team in Richards Bay. You'll be joining us in kicking off a new project. If you're excited for a new opportunity and challenge, please get in contact. Your expertise:SQL Database Administration – 5 Years...
Senior IT Systems Developer (Compass)
Our client, a leader in the Financial Services space has an exciting opportunity available for a SeniorIT Systems Developer (Compass) Purpose of the role:The purpose of the role is to analyse, design, develop, test, and implement appropriate and efficient solutions...
Power BI Specialist – Western Cape Cape Town
Our client is looking for a Power BI Specialist to join their team in Cape Town. This role is primarily remote, with the option to visit the office if preferred. The ideal candidate will have strong experience in Power BI, business processes, project management,...
SQL DBA/ Developer – KwaZulu-Natal Durban
We are looking for a SQL DBA or SQL Developer to join our team in Richards Bay. You'll be joining us in kicking off a new project. If you're excited for a new opportunity and challenge, please get in contact. Your expertise:SQL Database Administration – 5 Years...
Senior IT Systems Developer (Compass) – Gauteng Johannesburg
Our client, a leader in the Financial Services space has an exciting opportunity available for a SeniorIT Systems Developer (Compass) Purpose of the role:The purpose of the role is to analyse, design, develop, test, and implement appropriate and efficient solutions...
IT Project Manager
IT Project Manager - Contract Position February 2025 to December 2025Are you a skilled leader with a passion for technology and project management? Do you thrive on delivering complex IT solutions on time and within budget? Our client in the mining industry is looking...
IT Project Manager – Remote Remote
IT Project Manager - Contract Position February 2025 to December 2025Are you a skilled leader with a passion for technology and project management? Do you thrive on delivering complex IT solutions on time and within budget? Our client in the mining industry is looking...
Junior Integration Developer
Design develop and maintain integrations using Microsoft StackCollaborate with IT and business teams to analyse requirements and translate them into robust integration solutionsDevelop and maintain SQL databases including designing tables writing queries and...
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