New CX tech often doesn’t give desired results
Customer service leaders who are effective at vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...
Europe sets up deep-space optical communication link
The European Space Agency (ESA) has marked a historic milestone by establishing the first time ever optical communication link with a European Ground Segment with a spacecraft in deep space. The link was made with the transmitting and receiving optical ground stations...
Egypt makes a positive impact on Vodacom results
Vodacom has reported group revenue of R151-billion for the year ended 31 March 2024, up 26,4% from last year, and positively impacted by the group's Egypt acquisition. Group service revenue saw growth of 29,1%, with Egypt contributing 9,2% on a pro-forma basis. Group...
Healthcare CRM market set to hit $30,65bn
The global healthcare CRM market size is anticipated to reach $30,65-billion by 2030, registering a CAGR of 7,7% from 2024 to 2030, according to a new report by Grand View Research. The adoption of customer relationship management (CRM) in healthcare organizations...
Moves to advance evidence-based conflict prevention, resilience building in Africa
On the sidelines of the 2024 Stockholm Forum on Peace and Development, the African Development Bank and the Stockholm International Peace Research Institute (SIPRI) have signed a Memorandum of Understanding to further advance their collaboration. The agreement builds...
Brace for severe solar storms tonight
NOAA's Space Weather Prediction Center (SWPC) -- a division of the National Weather Service -- is monitoring the sun following a series of solar flares and coronal mass ejections (CMEs) that began on May 8. Space weather forecasters have issued a Severe (G4)...
Escalating fraud an increased risk for all South Africans
The South African fraud landscape has increased steadily over the past five years, making this one of the top risks South Africans face daily, according to the Southern African Fraud Prevention Service (SAFPS). "This increase is alarming and indicative of how South...
Data will ‘make or break’ workers’ trust in AI
A Salesforce survey of nearly 6 000 global knowledge workers suggests that AI has a data problem. Nearly six in 10 AI users say it's difficult to get what they want out of AI right now, with more than half claiming they don't trust the data used to train today's AI...
The impact of GenAI on procurement
By 2027, 50% of organisations will support supplier contract negotiations through the use of artificial intelligence (AI)-enabled contract risk analysis and editing tools, says Gartner. According to its recent survey of 101 procurement leaders, conducted in November...
Telcos could be left behind with network APIs
This year has finally seen Network Application Programming Interfaces (APIs) gain commercial traction for both mobile and fixed networks in multiple markets across the globe - mobile network operators across Europe, Asia, and the Americas have latched on to the GSMA...
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Connecting Africa using TVWS
Imagine a world where we cannot immediately pick up our phones to google whatever is on our minds? Whether it’s the latest phone on the market, the closest hospital in the case of an emergency or even how to unblock an overflowing drain, information or knowledge is...
ZTE showcases 5G use cases
ZTE has announced its partnerships with Ooredoo Myanmar to demonstrate multiple real-life 5G experiences for the first time in Myanmar. The demonstration showcases a range of 5G use cases, including 5G speed, immersive Virtual Reality (VR) experience, as well as an...
Advanced data storage for enhanced data analytics
According to Statistics South Africa, the economy shrank by -3.2% in the first quarter of 2019. This ongoing economic downturn has had an impact on many industries, forcing them to relook at the way they do business. By Hayden Sadler, country manager at Infinidat In...
Get qualified for SA’s most in-demand jobs
Savvy businesses understand that to remain competitive in this digital era, they need to be innovative, drive operational efficiency, and offer the best customer experience. And, because consumers are growing increasingly dependent on their mobile devices for personal...
InfoFlow relaunches Informatica user group in SA
InfoFlow has reignited the Informatica user group for South African customers and partners. Launched in Johannesburg recently, the user group brings together customers and partners to discuss use cases, case studies, challenges and opportunities using Informatica...
Xerox positioned as a Quocirca leader
Xerox has been positioned as a Leader in the fourth consecutive Quocirca Channels to Managed Print Services. The report states: "Xerox has long led the market by virtue of a scalable, cloud-based MPS platform and an expanded ConnectKey workflow solution portfolio."...
Westcon-Comstor to distribute Check Point Software
Westcon-Comstor Sub-Saharan Africa has been appointed as a Check Point distributor for the sub-Saharan African region. The appointment highlights further expansion of the Westcon-Comstor Security Solutions portfolio, providing its resellers across sub-Saharan Africa...
Automating supply chain innovation
Refining the last mile journey with the potential of technology, writes David Slotow, CEO of Trackmatic Automation offers the supply chain significant advantages across efficiency, capability and reducing complexity. It can take on the tedium while opening up...
Reduce the attack surface to ward off security risks
As industry marches to a digital and mobile first approach to technology, we are running the risk of greatly enhancing the attack surface for cyber-criminals, making it more important than ever to ensure day-to-day apps are secure. This is according to Thiani Naicker,...
MainOne expands data centre in Ghana
MainOne has announced the expansion of its data centre brand, MDXi, into Accra Ghana, in line with its ongoing West African expansion plans. The company's MDXi subsidiary, the largest commercial data centre services provider in West Africa, is extending its imprint...
Field Support Engineer – Gauteng Johannesburg
• Diagnose and troubleshoot technical issues, including account setup and network configuration.• AD user creation, Deleting of user account on AD Assign License for O365 and other applications.• Talk clients through a series of actions, either via phone, email or...
Pipelines Developer at NRF National Research Foundation
Postion Summary: The Pipelines Developer works within the Pipelines Team in the Data Processing and Pipelines department to develop radio astronomy pipelines and data processing applications for ingest, calibration and imaging, alongside tools for testing...
DevOps Engineer
Our client is seeking a DevOps engineer who can be responsible for deploying product updates and manage releases of solutions, identifying production issues, and implementing integrations between technologies that assist the software development team and that meet our...
Senior Business Analyst – Western Cape Cape Town
Transforming data into actionable insights for sustainable success.We are seeking a Senior Business Analyst to join our, focusing on Fund Operations and reporting as well as Corporate Administration. This role plays a critical part in shaping and optimising our...
Oracle DBA – Gauteng Midrand
Role purpose: Oracle Exadata and Oracle GoldenGate (OGG) DBA Key accountabilities and decision ownership : Oracle Database administration Perform database backups and recovery procedures.Manage database users, roles, and permissions.Optimize database performance...
IT Technician – Limpopo Hoedspruit
Configuring, Troubleshooting and Maintaining the IT Infrastructure (Servers, Switches, Firewalls etc) Configure, Troubleshoot and Maintain End User Devices (Desktops, Laptops, Mobiles etc) Managing Office 365 Users Keep Infrastructure Documentation up to date (Asset...
SAP ABAP Developer – Gauteng Menlyn
Fastest growing IT company in SA is looking for a SAP ABAP Developer to join their dynamic team ESSENTIAL SKILLS REQUIREMENTS: 2-5 years' experience in ABAP Development including ABAP Objects- 2-5 years' experience with distribution technology IDOC/ODATA- Any...
BI Developer
Empowering decisions with data-driven intelligence.Our client is looking for a skilled BI Developer to design, develop, and optimize business intelligence solutions that drive data-driven decision-making. As a BI Developer, you will be collaborating with other...
Project Manager
Our client based in Richards Bay is seeking a Project Manager to join their team. As a Project Manager, you will lead and manage projects across multiple sites, including Richards Bay and Mozambique. This role demands strategic oversight, leadership, and...
Junior Full Stack Developer
Are you a passionate Junior Full Stack Developer looking to kickstart your career? We are searching for a motivated individual to join our client's dynamic team in Claremont.Key ResponsibilitiesDevelop and maintain web applications, working on both front-end and...
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