Customer service agents fail to promote self-service
A massive 60% of customer service agents fail to promote self-service options, according to a survey by Gartner. A Gartner survey of 5 801 customers conducted in January and February 2025 revealed that despite the potential benefits of self-service, when agents do...
Webb takes a new look at the Sombrero Galaxy
NASA’s James Webb Space Telescope recently imaged the Sombrero Galaxy with its NIRCam (Near-Infrared Camera). The image shows dust from the galaxy’s outer ring blocking stellar light from stars within the galaxy. In the central region of the galaxy, the roughly 2 000...
Nampak detects security breach
Nampak has become the latest victim of cybercrime, having detected unauthorised activity on its IT systems last week (20 March 2024). Manufacturing and operations are not affected. The company has made a voluntary disclosure about the attack. "An unknown third-party...
Mobile IDs, MFA, sustainability emerge as top security trends
A new HID study, the 2024 State of the Security Industry Report, delves into the underlying concerns driving upcoming innovations and the technologies that underpin them, helping security leaders to be proactive in adapting to evolving challenges. This year's survey...
These are the top supply chain technology trends for 2024
Advancements in technology will provide supply chain technology leaders and chief supply chain officers (CSCOs) with opportunities to support new business models, augment and automate decision making and foster ecosystem collaboration, according to Gartner. With these...
Gaming PCs to bounce back, monitors continue to grow
Global shipments for gaming PCs suffered the same fate as the overall PC market in 2023 with the gaming category declining 13,2% year over year to 44-million units for the year. However, gaming monitors were able to buck the trend as lower pricing helped drive volume...
Digital twins market heads for $150bn by 2030
With advancements in Internet of Things (IoT), cloud, artificial intelligence (AI) and data analytics, the global market for digital twins, spanning software and services, is projected to exceed $150-billion in 2030, says GlobalData. Digital twins are becoming...
InfoSec professionals question relevance of formal education
Amid acute shortages of cybersecurity professionals, acting information security (InfoSec) experts are questioning the relevance of the formal education they received, Kaspersky's new global research shows. The survey revealed that one in two cybersecurity...
Intel debuts initiatives for AI PC developers, hardware vendors
Intel has created two new artificial intelligence (AI) initiatives as part of the AI PC Acceleration Program: the AI PC Developer Program and the addition of independent hardware vendors to the program. These are critical for enabling the software and hardware...
Westcon growth to boost Datatec revenues
Datatec has released a trading update, reporting that group revenue is expected to be approximately $5,44-billion (FY23: $5,14-billion), representing a year over year increase of 5,8%. The group reports that it built on the strong operational performance reported for...
More News Today
STEM Hackathon helps prepare township learners for 4IR
Accenture hosted this weekend the STEM Hackathon for learners from Alexandra, Diepsloot and Olievenhoutbosch this weekend, enabling them to visualise the data used in science, technology, engineering, and math (STEM) curriculum in a practical manner. The Hackathon...
What to look for in a background screening provider
Employee background screening is highly valuable in the recruitment process as it assists with the identification of red flags such as criminal behaviour, unverified qualifications, fabricated experience and other CV embellishments. Its ability to deliver transparency...
Canon continues to meet green goals
Canon South Africa continues its path towards carbon neutrality by implementing strong systems and processes to manage environmental impacts responsibly across operations and through the supply chain. The company has set the target to reduce the lifecycle carbon...
LanDynamix helps Bigen leverage VoIP
LanDynamix has implemented a voice-over-Internet-protocol (VoIP) solution for Bigen Group's Bloemfontein office. The new installation is expected to reduce telephone costs by up to 50%. However, cost savings cannot come at the expense of quality, says Mark Oakes, IT...
In Moscow, just 18% of men shop online
The Department of Information Technology (DIT) of the City of Moscow and the city's digital technologies platform ICT.Moscow have carried out a study of the capital's digital ecosystems. The results show women shop online (82%) and use food delivery services more...
Truecaller launches user verification for the mobile web
Truecaller has announced the global launch of its Truecaller SDK solution exclusively for the mobile web platform. With this, Truecaller SDK now supports all the key mobile platforms across Android, iOS, React and now mobile web including Progressive Web App support....
FaceApp creates wave of opportunity for scammers
The latest hype around the FaceApp application has attracted scammers who want to make some quick profits, ESET research has shown. Scammers have been using a fake "Pro" version of the application as bait and have made an effort to spread the word about this...
Four ways to be safer online
Free and low-cost public Wi-Fi is a great value-add when you don't want to blow the budget on mobile data. But while everyone enjoys the free access at hotels, event venues and malls, we also need to take cyber-precautions - especially in public WiFi hotspots. That's...
Globalstar satellites redefine connectivity boundaries in Industrial IoT
According to IDC's new IoT spending guide, Internet of Things (IoT) solutions will be primarily driven by the manufacturing, process manufacturing and transportation industries, accounting for nearly a third of total worldwide spend by 2023. In industry, IoT has...
Takealot, Superbalist plan annual shopping bonanza
The Takealot Group is planning what it believes to be a first-of-its-kind shopping event in South Africa. The Ultimate Checkout Sale is the Takealot Group's beginnings of creating a South African version of an annual shopping event akin to those already established in...
Commercial Vehicle Chassis Specialist at Resourgenix
Our client, a leader in their industry, is looking for a highly skilled Commercial Vehicle Chassis Specialist to join their highly skill and dynamic team! If you have a strong background in chassis repairs, straightening, welding, and frame realignment, this is your...
Senior Ruby on Rails Developer (CPT Remote) – Western Cape Cape Town
ENVIRONMENT:A dynamic Software Consultancy seeks the coding expertise of a Senior Ruby on Rails Developer for a hands-on role where you will design and deliver end-to-end features on a cross-border banking platform. In this role, you'll work across the entire...
Junior Server Engineer – Western Cape Cape Town
iOCO Infrastructure Services invites you to explore possibilities. We are seeking a dynamic and results-driven Junior Server Engineer with expertise in Configuring and managing servers of mainly MS operating systems and related tasks in Azure.What you'll...
Commercial Vehicle Chassis Specialist at Resourgenix – KwaZulu-Natal Durban
Our client, a leader in their industry, is looking for a highly skilled Commercial Vehicle Chassis Specialist to join their highly skill and dynamic team! If you have a strong background in chassis repairs, straightening, welding, and frame realignment, this is your...
Front-end Developer (Angular) (JHB) (12-month Contract)
ENVIRONMENT:A global ingredient manufacturer dedicated to sustainably transforming the quality of life for 80 percent of the world through its products and services is seeking a Frontend Developer (Angular). This is a 12-month contract role. This role will spearhead...
IT Support Assistant
ENVIRONMENT:An exclusive digital command centre based in Cape Town is looking for an IT Support Assistant who will assist with the maintenance of the company's computer systems and networks, helping to ensure smooth and efficient operation across the organisation....
Field Technician (Centurion) – Construction Technology
Hire Resolve's client, a leading provider of hardware and software solutions that support digitally connected construction and mining sites, is currently seeking a Field Technician to join their team in Centurion on a hybrid work setup. The successful candidate will...
Technical Business Analyst (12-Month Contract) – Western Cape Cape Town
ENVIRONMENT:A well-established Independent Asset Management Firm seeks the expertise of a highly skilled & proactive Technical Business Analyst with experience in data integration, process automation and product support. Your core role will be to deliver...
Scrum Master at Datonomy Solutions – Western Cape Cape Town
We are looking for a Scrum Master to join our team in Cape Town. This is an initial 12-month hybrid contract - onsite 3 times a week.The Scrum Master's primary accountability is enhancing team effectiveness and assisting self-organizing, self-managing team achieve its...
Full Stack Developer (JavaScript & Angular) – Gauteng Pretoria
ENVIRONMENT:Our client, a leading, cutting-edge health tech software company based in Pretoria, is seeking an exceptional developer with a strong command of various skills. If you excel in 2-3 of the following technologies: JavaScript (including Node.js, [URL Removed]...
View more career listings on our Careers Section