Phishing scam targets MS Dynamics 365 Customer Voice
Check Point Research has identified a new phishing campaign that exploits Microsoft’s Dynamics 365 Customer Voice, a customer relationship management software product. It’s often used to record customer calls, monitor customer reviews, share surveys, and track...
Steady growth for UC&C market
In 2024, the worldwide Unified Communications & Collaboration (UC&C) market revenues grew 7,8% year-on-year (YoY) to $69,2-billion, according to the International Data Corporation's (IDC) Worldwide Quarterly Unified Communications and Collaboration Tracker....
AI helps users claw back time and energy
Kathy Gibson reports – So often we talk about artificial intelligence (AI) in general terms, as an abstract concept that is somehow peripheral to our lives. But the reality is that it could have a profound effect on the way we live and work, says Michelle Olivier,...
AI and the move to real copilots
Kathy Gibson reports - Technology innovations are constant, and have brought us a long way in what is, in reality, just a few years. Trainer Warren Shaw speaks at a Pinnacle event for SME partners about complementary opposites: these are not simply two separate forces...
Windows 11 is key for broad GenAI adoption
Kathy Gibson reports - Generative artificial intelligence (GenAI) is arguably going to have a more profound impact on the IT and business world than any innovation since the Internet. But, while users across the globe are itching to benefit from GenAI value, a lot of...
Enterprises battle to recover as identities come under attack
There's an emerging global identity crisis as cybercriminals double down on exploiting user identities to compromise enterprises worldwide. According to the 2024 X-Force Threat Intelligence Index from IBM X-Force, in 2023 cybercriminals saw more opportunities to "log...
AI sets top supply chain organisations apart
Top performing supply chain organisations are investing in artificial intelligence and machine learning (AI/ML) to optimize their processes at more than twice the rate of low performing peers, according to a survey by Gartner. The survey also revealed that the best...
GenAI will drive consolidated customer-facing roles
By 2027, 30% of the Fortune 500 will consolidate postpurchase tasks such as expansion, service, success and renewal into a unified customer-facing employee role, according to Gartner. Generative AI (GenAI) promises to automate greater portions of customer service...
Pawsey Supercomputing Centre accelerates quantum computing exploration
Australia's Pawsey Supercomputing Research Centre will add the NvidiaCUDA Quantum platform accelerated by Nvidia Grace Hopper Superchips to its National Supercomputing and Quantum Computing Innovation Hub. Researchers at the Perth-based center will leverage CUDA...
MSSA to hold online inter-school provincial championships
Mind Sports South Africa (MSSA) will hold the 13th Online Inter-school Provincial Championships on 3 March 2024. An important feature of this championship is that it is open to any learner, whether or not the school is affiliated or not. However, approval from the...
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Four essential cloud security concepts
Possibly the most important attribute of the cloud is that critical business applications, can be deployed, managed, and distributed faster and easier than by any other method, giving employees and customers real-time access to critical information--wherever they are...
Continue your journey to excellence
Are you wondering if multi-cloud environments can be managed better? Do you believe that, as a medium or small business, emerging technologies are out of reach? Is it possible to put your employees first in these technology-fueled times? By Jason Jenkinson, country...
Transform the customer retail experience
Although the South African retail sphere is currently hindered by a slow economy and weak consumer confidence, technology is presenting opportunities to radically transform the customer experience and boost bottom line sales. Much of the opportunity lies in the...
SureStart buys insurance comparison site CompareGuru
Online insurance distribution leaders, SureStart has announced the acquisition of CompareGuru, an independent insurance comparison platform, from Silvertree Internet Holdings. CompareGuru joined the SureStart stable from 1 June 2019. SureStart enables anyone to buy or...
Fujitsu named VMware Systems Integrator of the Year
Fujitsu has been recognized as VMware UK and Ireland Systems Integrator of the Year, one of VMware's highest accolades. The honour is in recognition of Fujitsu's deployment of the first VMware Cloud on Amazon Web Services from a UK cloud and the growing number of...
Unlocking technology for medium-size and start-up companies
Cost and scale are no longer barriers for medium-size businesses to adopt enterprise-grade technologies. Visit the Medium Business stand at the Dell Technologies Forum in Johannesburg to find out more. Today's medium-sized companies enjoy reinvigorated access to...
Ageing networks can hamper cloud performance
The cloud, IoT and even hyperconverged infrastructure require a robust and solid network to relay the information to and from the datacentre they are connected to. But an old, legacy network can severely hamper this and lead to downtime and sub-standard connections,...
Business is now ready for voice
Open your phone's email or messenger app and start a new message. But don't type. Instead, tap the small microphone icon on the keyboard. Now you can simply dictate the message. By One Channel CEO Bernard Ford It's not perfect but works astoundingly well. Yet what you...
Africa’s WiFi growth in full force
World WiFi Day is celebrated every year on June 20th, signifying a day where governments, industries and consumers recognise the important role of Wi-Fi in socio-economic development. This special day celebrates the advances of Wi-Fi and how it enables affordable...
Commvault wins HPE kudos for storage solutions
Commvault has been named 2019 Hewlett Packard Enterprise (HPE) Technology Partner of the Year -- Storage Solutions at HPE's annual Global Partner Summit in Las Vegas. Commvault was recognised for tightly integrating its data protection solutions across HPE's storage...
Systems Analyst – Gauteng Rosebank
Drive Operational Efficiency and System Optimisation with a Leading Renewable Energy Company! Is this you? You are a proactive and analytical professional who thrives on optimising systems and processes. You enjoy integrating tools and identifying inefficiencies to...
IT ARCHITECT- BUSINESS AND DATA – Gauteng Centurion
The role of IT Architect - Business and Data is responsible for the strategic business transformation within Company and overseeing critical deliverables; such as business capability models, business capabilities, and value streams. This role is further responsible...
Frontend (JavaScript) Software Developer – Remote
ENVIRONMENT:Are you eager to lead a dynamic team using data and technology to transform urban spaces? Do you thrive in a collaborative, fast-paced environment where innovation drives meaningful change? If so, this is your chance to shape the future of city life. As a...
IT Support Technician (day shift)
Use your tech support skills and experience to support our clients' branch operations. Based in Sandton, you will provide first-line support for hardware, software, and network-related issues, ensuring smooth operations and efficient troubleshooting. Core hours: 08h30...
AWS Data Engineer
Companies of all sizes successfully rely on our client's management and IT consulting to solve relevant BI, planning and digitization challenges efficiently and reliably. They combine the strategic vision and commitment of a founder-managed company with the dynamics...
Frontend (JavaScript) Software Developer – Remote – Gauteng Johannesburg
ENVIRONMENT:Are you eager to lead a dynamic team using data and technology to transform urban spaces? Do you thrive in a collaborative, fast-paced environment where innovation drives meaningful change? If so, this is your chance to shape the future of city life. As a...
IT Support Technician (day shift) – Gauteng Johannesburg
Use your tech support skills and experience to support our clients' branch operations. Based in Sandton, you will provide first-line support for hardware, software, and network-related issues, ensuring smooth operations and efficient troubleshooting. Core hours: 08h30...
AWS Data Engineer – Remote Remote
Companies of all sizes successfully rely on our client's management and IT consulting to solve relevant BI, planning and digitization challenges efficiently and reliably. They combine the strategic vision and commitment of a founder-managed company with the dynamics...
Senior SAP ABAP Developer at Sabenza IT & Recruitment
Are you an experienced ABAP Object-Oriented Developer with a passion for delivering high-quality software solutions? If you have over 8 years of SAP development experience and a deep understanding of software architecture and design, we want you to join our innovative...
IT Support Technician (night shift)
Use your tech support skills and experience to an international call centre's operations. Based in Sandton, you will provide first-line support for hardware, software, and network-related issues, ensuring smooth operations and efficient troubleshooting. Core hours:...
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