Paycorp acquires Pilot Software
Paycorp has acquired Pilot Software, a provider of point-of-sale software and hardware solutions for the restaurant and hospitality industry. Wayne Abramson, CEO of ATM Solutions at Paycorp, comments: "We are thrilled to welcome Pilot Software to the Paycorp family....
Chief audit execs will face more board pressure
With emerging legal and regulatory uncertainties, geopolitical and economic hurdles, and the dual nature of AI as both a potential threat and a valuable business asset, chief audit executives (CAEs) are facing increased pressure by the board to provide assurance over...
All change for the channel as AI, CX take centre stage
Kathy Gibson reports from Gitex - So far, 2023 has been a turbulent year for the IT industry. Artificial intelligence (AI), long a niche play, has burst on to the scene and into the public consciousness, while the science of customer experience is quickly going...
Access Bank ups customer engagement with video
Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...
South Africans fear spying from drones
According to the results of the recent Kaspersky Business Digitisation survey that was conducted in the Middle East, Turkiye, and Africa region, 44% of employees surveyed in South Africa are afraid of drone spying. Corporate spies and hackers use drones to get trade...
Calling all channel players: Vote for 2023’s top vendors and distributors
Voting is now open for the 2023 survey for this year's Channelwise Awards - the most sought-after and prestigious independent awards in the South African IT distribution channel. Channel players are asked to cast their votes for the vendors and distributors they feel...
Nations stand to benefit from enhanced cybersecurity
Kathy Gibson reports from Gitex - Cybersecurity is a pressing global challenge, but addressing it presents nations with a number of new opportunities as well. Badar Alsalehi, director-general of the Oman National Cert and head of ITU for regional cybersecurity, points...
GenAI, LLMs make in impact in the contact centre
Kathy Gibson reports from Gitex - The alignment of broadband availability, lower computing cost, increases in speed, processing power and storage have created a perfect storm for artificial intelligence (AI) to head into the mainstream business world. Omar Javaid,...
Energy drinks and sleepless nights – cybersecurity pros risk burnout
High level staff shortages and a growing cybercrime onslaught are putting South Africa's cybersecurity professionals at risk of burnout - with many suffering from exhaustion, insomnia, disengagement, and a range of physical symptoms. This emerged during a recent Cyber...
Data governance key to future-proof security
Kathy Gibson reports from Gitex - New technologies like artificial intelligence pose a cybersecurity threat - but will also be key to driving developments in data and security. Aloysius Cheang, chief security officer: Middle East and Central Asian Region at Huawei,...
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New year, new rules, new roles …
The workplace of the future is here, changing rapidly, enabled by new tech and progressive thinking. As a result, a number of new senior leadership roles are emerging that companies must start incorporating into their leadership teams to position themselves...
Overcoming the burden of frequent regulatory change
Over-regulation retained its number one position in the PwC 21st Annual CEO Survey¹ as the greatest threat to organisational growth. The complexity of managing compliance within an ever-changing regulatory environment impels corporates to embrace technological...
SA-developed research automation software launched
With research automation on the rise, global consumer insight agency InSites Consulting has announced the release of its own research automation software, Fluent, an end-to-end research automation tool for all consumer validation needs. The launch of Fluent fits...
Gartner covers SA’s inQuba
South African customer experience and journey analytics SaaS provider inQuba has been covered by international analyst group Gartner in its Market Guide for Voice-of-the-Customer Solutions 2018 for its Voice-of-the-Customer (VoC) platform. Voice-of-the-customer tools...
A continuous approach to Privileged Access Management
When we think of insider threats, the image that comes to mind is often that of a disgruntled employees looking to cause damage to an organisation. However, these threats are caused by honest mistakes more often than not, says Byron Davel, Product Manager at Credence...
BT to deliver the SD-WAN, cyber security for IXOM
BT has signed a contract to deploy a new generation of network technology for IXOM, a market leader in chemicals manufacturing and distribution in Australia and New Zealand. The deal will see IXOM benefit from BT's latest software-defined wide area networking (SD-WAN)...
Gartner gives VMware highest product scores
VMware has received the highest product scores for two of the three defined use cases in Gartner's Critical Capabilities for WAN Edge Infrastructure. VMware was recently recognized as a Leader in the inaugural Gartner Magic Quadrant for WAN Edge Infrastructure. That...
Qlik unlocks BI value for UK consultancy
UK-based SAP business planning and consolidation specialists Copperman Consulting is using the Qlik open data analytics platform to provide additional business intelligence (BI) solutions in the local market. This follows the October announcement that Decision Inc has...
Smart cities. Is it wise to get smarter?
We are in an era of intelligent and urgent urban innovation. Our homes are connected, our streets are thriving labyrinths of interconnectivity, and our businesses are a hive of data streaming and surveillance. By Simon McCullough, major channel account manager at F5...
Alternative payment solutions key for economic inclusion
Despite there being more than 19 million online shoppers in South Africa, the recent Black Friday and Cyber Monday stampedes at retail outlets have once again shown the importance of providing people with alternative digital payment options. By Thomas Pays, CEO of...
IT Engineer – Western Cape Cape Town
Hire Resolve's client is looking for an experienced IT Engineer to join their team in Cape Town, WC. Responsibilities: IoT Device Integration and ManagementNetworking and ConnectivitySoftware Development and IntegrationSecurity and ComplianceData Management and...
Project Manager
FTC: 12 months Job Requirements:- Matric- NQF7 Qualification in Project Management or related- Minimum of 3 years' experience as a project manager in the training industry- Proficient in MS Office- Strong written & verbal communication skills- Valid driver's...
Data Engineer
About the role We are seeking a skilled and motivated Data Engineer to join our dynamic data engineering team. Responsibilities: ? Understand and analyse client requirements and business needs. ? Identify, analyse, visualise, and understand supporting data to propose...
Senior Full-Stack C# (.NET) Developers
Our client is seeking skilled C# Developers to work with them in their Cape Town offices. They are looking for self-motivated, analytical thinkers and problem solvers, who will be involved in the creation of web-based enterprise systems which automate and improve...
Project Manager – Western Cape Bellville
FTC: 12 months Job Requirements:- Matric- NQF7 Qualification in Project Management or related- Minimum of 3 years' experience as a project manager in the training industry- Proficient in MS Office- Strong written & verbal communication skills- Valid driver's...
Data Engineer – Western Cape Cape Town
About the role We are seeking a skilled and motivated Data Engineer to join our dynamic data engineering team. Responsibilities: ? Understand and analyse client requirements and business needs. ? Identify, analyse, visualise, and understand supporting data to propose...
Senior Full-Stack C# (.NET) Developers – Western Cape Cape Town Region
Our client is seeking skilled C# Developers to work with them in their Cape Town offices. They are looking for self-motivated, analytical thinkers and problem solvers, who will be involved in the creation of web-based enterprise systems which automate and improve...
Project Manager
Hire Resolve's client, an engineering consulting company, is currently seeking a Project Manager to join their dynamic team in Pretoria or Johannesburg. Responsibilities:Oversee the full project lifecycle, ensuring timely delivery within scope, budget, and quality...
System Administrator
Our client is seeking a highly skilled System Administrator to join their dynamic team. In this role, you will be responsible for maintaining and developing their Linux and Microsoft infrastructure technology in the cloud and on-premise. You will work on engineering...
Mobile Developer
The successful candidate will be responsible for supporting colleagues as well as fixing and improving existing software. The role also incorporates the learning and progression within your field as you build your way toward seniority. Key Requirements 3-4 years...
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