Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
Virtual wheeling could decentralise power generation
Kathy Gibson reports - Virtual wheeling could go a long way to solving one of the biggest bottlenecks in the power ecosystem - getting electricity from new, green generation projects to the consumer. According to Dr Kgosientsho Ramokgopa, minister or electricity, new...
AI helps to tip the balance in fighting wildfires
California has a new weapon against the wildfires that have annually devastated the state - artificial intelligence (AI) - with a new system powered by Nvidia GPUs to provide timely alerts to first responders across the Golden State every time a blaze ignites. The...
The ozone hole is growing again
The European Space Agency (ESA) reports that this year’s ozone hole over Antarctica is one of the biggest on record. The hole, which is what scientists call an “ozone depleting area”, reached a size of 26-million square kilometres on 16 September 2023. This is roughly...
Africa reels under increasing cyberthreats
Threat actors are proliferating in Africa, with attacks on the continent now ranking alongside the world's biggest economies in the number and scope of attacks. Emmanuel Tzingakis, technical lead: African cluster at Trend Micro, explains that, in July, Egypt ranked...
Electric vehicle growth in SA set to accelerate
As the global community celebrated World EV Day in September, South Africa reflected on the structural challenges standing in the way of better uptake of electric vehicles (EVs) to help reduce carbon emissions. Although the South African EV industry is currently small...
Phishing mimicking WormGPT surfaces on dark net
Kaspersky Digital Footprint Intelligence experts have uncovered a series of websites on the shadow Internet that appear to be selling fake access to the malicious AI-tool WormGPT. These sites have phishing-like characteristics including varying designs, pricing,...
Predictive analysis can reduce risks of data breaches
Thanks to the increasing professionalisation of cybercrime, predicting the actions of attackers based on profiling is becoming more challenging for cybersecurity practitioners, but a new study from WithSecure demonstrates an alternative model of predicting how attacks...
Splunk deal allows Cisco to be less dependent on hardware
Cisco has a strong position in computer networking, but its growth has stalled due to both the weakness of its telecom operator customers as well as the shift of enterprise IT to the public cloud, where it enjoys a less dominant position than in the traditional...
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BBD joins Amazon Web Services Partner Network
BBD has achieved Standard Consulting Partner status in the Amazon Web Services (AWS) Partner Network (APN). In addition, BBD is now able to provide services through the Amazon CloudFront global content delivery network (CDN). Dieter Rosch, executive and cloud champion...
What burglars look for before breaking into a home
The mid-year school break is here, and with it will come trips away with the family and holidays abroad, which means homes will be left empty at a greater rate. Before you pack up your suitcase to take your much-needed holiday, it's important to make sure that your...
Australian data specialist joins forces with ABM Systems
Following a period of collaboration, Satsumas will merge its business operations with Decision Inc's Australian company, ABM Systems. ABM Systems are specialists in helping clients improve business performance through analytical solutions. Decision Inc is a global...
MTN introduces Made For Home
MTN has extended their customer offering with the introduction of a new bdoadband proposition, addressing consumers' need for in-home Internet connectivity. The MTN Made For Home proposition is offered on MTNs fixed LTE network, and is specifically designed for use...
Telkom offers Samsung deals for Christmas in July
Telkom Mobile is offering exclusive deals on Samsung devices with FreeMe and LIT Video Streaming services to celebrate Christmas in July. New and existing Telkom customers can take advantage of great prices on Samsung Galaxy J4, A6, J6, J7, A8, S8, S8 Plus, S9, S9...
How (over)sharing on social media can trip you up
Profuse recounting of details from your life via social media may come at a price. The more information you pour into the online world, the more at risk you are to spilling information that may put you in attackers' sights, according to this article from Eset. Ours is...
Orange Business Services partners with Additiv
Orange Business Services and Additiv, an expert in digital solutions for the financial market, have teamed up to offer digital wealth management as-a-service products to financial institutions. The cloud-based offerings will automate wealth management and address the...
FNB branches widen digital banking reach
FNB customers are increasingly using the bank's branch based Digital Zones to transact. The bank says the use of its Digital Zones has grown considerably since introduction in 2016 with more than a third of all service transactions done in branches, completed in the...
iQuate expands into SA with Corr-Serve
Newly established South African value-added distributor Corr-Serve has announced a second partner agreement in as many months. The locally-owned Level 1 BBB-EE company signed a distribution agreement with Dublin-based IT discovery and service mapping software leader,...
IndigoCube aims to drive business agility
If your business is looking at tackling an agility project or programme might want to attend IndigoCube's Business Agility Conference in July, which will feature thought leaders on business agility like Scott Ambler, Mark Lines and Jaco Viljoen. The speakers have...
DBA – PostgreSQL – Global, remote and USD at Parvana Recruitment
This is a remote position.About our client:If you're seeking a rewarding opportunity to contribute to positive social change while earning a competitive salary and working for an innovative, dynamic and well-organised international organisation, this employer is...
DBA – PostgreSQL – Global, remote and USD at Parvana Recruitment – Western Cape Cape Town
This is a remote position.About our client:If you're seeking a rewarding opportunity to contribute to positive social change while earning a competitive salary and working for an innovative, dynamic and well-organised international organisation, this employer is...
Back-End Developer
Ready to Be the Backbone of Our Digital World? We're on the hunt for a Back-End Developer who can power our applications with seamless logic and solid architecture. If you're a pro at making things work behind the scenes and love crafting robust APIs, apply now and...
Back-End Developer – Gauteng Johannesburg Region
Ready to Be the Backbone of Our Digital World? We're on the hunt for a Back-End Developer who can power our applications with seamless logic and solid architecture. If you're a pro at making things work behind the scenes and love crafting robust APIs, apply now and...
Database Administrator DB2/IDMS – 4143
Key Duties and Responsibilities: To manage, monitor and support mainframe IDMS and DB2 database objects and ensure their availability, performance, security and consistency in order to support mission critical business applications.Create and maintain business...
Technical Product Manager – Western Cape Stellenbosch
The Product Owner's / Business Analyst's role is to gain a deep understanding of the business, their strategy and what enhancement or change would be of highest value or lowering risk. Once identified, the Product Owner leads the digital "product" by analysis and...
Technical Product Manager
The Product Owner's / Business Analyst's role is to gain a deep understanding of the business, their strategy and what enhancement or change would be of highest value or lowering risk. Once identified, the Product Owner leads the digital "product" by analysis and...
Database Administrator III – KwaZulu-Natal Durban
Are you a database expert ready to take on advanced challenges? As a Database Administrator III, you'll lead the way in optimizing, securing, and scaling our mission-critical databases. Dive into complex systems, drive performance improvements, and ensure seamless...
UX/UI Designer – Gauteng Johannesburg Region
Job Title: UX/UI Designer - IntermediateDepartment: Digital Marketing - User Experience DesignJob OverviewWe are seeking an experienced UX/UI Designer to create intuitive, visually appealing digital products that enhance the customer experience. You will collaborate...
Senior Developer
Are you a code wizard with a passion for innovation and leadership? We're looking for a Senior Developer to design, build, and lead cutting-edge solutions that drive our success. If you excel at solving complex challenges, mentoring team members, and delivering...
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