SARB becomes 50% shareholder in PayInc
The South African Reserve Bank (SARB) has subscribed to a 50% shareholding in PayInc, previously known as BankservAfrica. Concurrently, Capitec and Investec have subscribed as direct shareholders of PayInc. In a related transaction, Access Bank, African Bank,...
Charting a more inclusive digital future for Africa
As policymakers, industry leaders, and innovators gather for the GSMA Digital Africa Summit in Cape Town, new research from the industry body shows how digitalisation across key sectors - from connectivity to manufacturing - can unlock opportunities for millions...
Human customer service is still alive and well
By 2028, not one of the Fortune 500 companies will have fully eliminated human customer service, according to Gartner. Despite widespread speculation surrounding the replacement of customer service jobs with AI agents, Gartner experts say that a completely agentless...
Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
Illicit cigarettes starve SA’s fiscus of billions
South Africa was once hailed as a leader in tobacco control. From 1994 to 2009, sharp increases in excise taxes, combined with measures such as advertising bans and smoke-free legislation, reduced smoking rates, improved public health, and delivered strong revenue...
NASA analysis shows Sun’s activity ramping up
The Sun has become increasingly active since 2008, a new NASA study shows. Solar activity is known to fluctuate in cycles of 11 years, but there are longer-term variations that can last decades. Case in point: Since the 1980s, the amount of solar activity had been...
AI: Humanity’s greatest breakthrough, or its biggest divide?
The future of AI in South Africa will define who holds power. This is according to Daniel Novitzkas, chairman of Specno, who adds: “Artificial intelligence has crossed a critical threshold. “For the first time in history, our tools are learning to improve themselves....
AI both endangers and protects identities
Artificial intelligence (AI) is a double-edged sword. This is the conclusion from a new Cisco DUO report “2025 State of Identity Security,” which surveyed 650 IT and security managers across Europe and North Africa. According to 44% of executives polled, AI-based...
Identity is not a privilege – it’s a right
Ideco calls on South African businesses to treat digital identity as a human right, not just a compliance checkbox. As the world marked International Identity Day yesterday (16 September 2025) under the theme ‘My Identity. My Umbrella’, Ideco warned that millions of...
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Does your HR software have what it takes to inspire employee growth?
Effectively managing core HR operations is critical to the success of any business. Even minor errors in these processes can lead employees to question the company’s credibility and reliability, which can negatively impact trust and morale. To avoid such issues,...
E-commerce and real-time payments transform SA’s economic landscape
In 2025, South Africa finds itself at the crossroads of a digital revolution, writes Gabriel Swanepoel, country manager of Mastercard Southern Africa. Rapid advancements in technology and shifting consumer expectations are creating opportunities to reshape the...
Avoid the trap of deepfake scams
In today’s digitally driven world, we are inundated with cyber scams, both direct and indirect, daily. As cybersecurity technology evolves to block traditional attacks, cybercriminals are increasingly turning to social engineering - manipulative psychological tactics...
The hidden dangers of increasingly advanced AI assistants
As the use of AI assistants in South Africa continues to grow, so do the risks. Zaheer Ebrahim, Trend Micro’s solutions architect for the Middle East and Africa, unpacks some of the emerging threats. The evolution of AI assistants over the past few years is nothing...
B-BBEE strategies shift from transactional to transformative
A transactional strategy often prioritises short-term gains and superficial compliance, whereas a transformational approach involves a deeper, more holistic transformation of an organisation's DNA. By aligning initiatives with the broader goals of the B-BBEE...
Energy storage key for aligning mines’ goals
During the 1990s and early 2000s South African mines bought electricity from Eskom at regulated tariffs which were globally competitive. By Jonathan Skeen, MD: commercial at SOLA Eskom prioritised the mines as their most important customers, and faced few hurdles...
Intelligent connectivity to stay competitive, adaptive
What do more than 5-billion global Internet users need every day? The answer can be summed up in one word: “connectivity”. In a world marked by extreme disruptions and growing fragmentation, the need for intelligent connectivity has never been more critical. This is...
AI drives efficiencies in mining
The mining industry is currently undergoing a significant transformation, spurred by the Fourth Industrial Revolution (4IR). This era of advanced connectivity, analytics, automation and manufacturing technologies is poised to revolutionise the sector at nearly every...
Open technology and hybrid cloud the building blocks for a sovereign digital future
Digital sovereignty is one of the most important tech discussions of the moment, writes Marcel Timmer, country manager at Red Hat Netherlands. It involves not only who controls data but also the autonomy of nations, organisations, and individuals in the digital space....
Intrusion protection helps secure O&G ops in Africa
Across Africa, oil and gas represent a seismic economic shift. By Rudie Opperman, manager: engineering and training, Middle East & Africa at Axis Communications In South Africa, multiple developments in 2024, such as the publishing of a new petroleum bill and...
BI / Reporting Specialist – Gauteng Johannesburg Region
We're looking for an experienced BI / Reporting Specialist with strong SQL expertise to design, develop, and maintain business intelligence and reporting solutions. This role requires a mix of technical skill and financial understanding, ensuring data is accurate,...
Junior Software Developer (CH1169b) – Western Cape Cape Town
Our client is a tech start-up making life better for everyday households in Africa and is looking for a Junior level Software Developer at their offices in Cape Town, South Africa.The role is multifaceted in that it involves far more than pure software development. We...
UI/UX Designer Front-End Developer
The UI/UX Designer Front-End Developer will design and implement intuitive, engaging, and user-friendly digital experiences. This includes creating wireframes, prototypes, and design concepts, as well as building responsive, accessible front-end interfaces. The role...
Software Engineer
Job DescriptionResponsibilities:Coding of changes, fixes, integrations and new systems that will run efficiently and securelyBuilding modular and scalable programs that are optimised for re-use, re-engineering and re-developmentMaintaining standards of good practice...
UI/UX Designer Front-End Developer – Western Cape Cape Town Region
The UI/UX Designer Front-End Developer will design and implement intuitive, engaging, and user-friendly digital experiences. This includes creating wireframes, prototypes, and design concepts, as well as building responsive, accessible front-end interfaces. The role...
Software Engineer – Western Cape Oakdale
Job DescriptionResponsibilities:Coding of changes, fixes, integrations and new systems that will run efficiently and securelyBuilding modular and scalable programs that are optimised for re-use, re-engineering and re-developmentMaintaining standards of good practice...
RPA Developer
A reputable client based in Durban North is seeking an experienced RPA Developer to join their growing automation team. The successful candidate will be responsible for designing, developing, and implementing automation solutions that enhance business processes and...
Business Process and Test Analyst
Responsibilities:Business Analysis (45%)Evaluate and analyse information.Evaluate, analyse and document current and future business processes to determine their viability, identify strengths and weaknesses in operations and explore ways IT can improve, enhance, and...
RPA Developer – KwaZulu-Natal Durban Region
A reputable client based in Durban North is seeking an experienced RPA Developer to join their growing automation team. The successful candidate will be responsible for designing, developing, and implementing automation solutions that enhance business processes and...
Business Process and Test Analyst – Western Cape Oakdale
Responsibilities:Business Analysis (45%)Evaluate and analyse information.Evaluate, analyse and document current and future business processes to determine their viability, identify strengths and weaknesses in operations and explore ways IT can improve, enhance, and...
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