Conversational AI and its impact on service resolution
By 2028, 30% of Fortune 500 companies will offer service only through a single AI-enabled channel that allows communication through text, image, and sound, according to Gartner. Multichannel service journeys have become increasingly complex and expensive, leading to a...
How AI will transform labour, energy, society
Artificial intelligence (AI) is going to become an integral part of organisation, with a major role to play in transforming a number of sectors. This is according to S&P Global’s latest edition of its proprietary Look Forward research series, which provides a...
African energy businesses to pitch for millions in funding
The Green Energy Africa Summit (GEAS) has announced the launch of the 2023 Energy Investment Village (EIV), a deal-pitching event for African clean-tech starts-ups and energy projects. The EIV is now open for entries from emerging African energy businesses, and will...
Spending on compute, storage cloud infrastructure stays strong
Spending on compute and storage infrastructure products for cloud deployments, including dedicated and shared IT environments, increased 16,3% year over year in the fourth quarter of 2022 (4Q22) to $24,1-billion. According to the International Data Corporation (IDC)...
Smart home devices set to rebound after 2022 decline
Global shipments of smart home devices declined for the first time in 2022 as shipments fell 2,6% year over year to 871,8-million units, according to the International Data Corporation (IDC) Worldwide Quarterly Smart Home Device Tracker. Smart TVs, which represented...
Bolt partners with AA for emergency response
Bolt, the on-demand mobility platform in Africa available in 23 cities across South Africa, has partnered with the Automobile Association (AA) as its new emergency response services provider. The AA's emergency response services can be accessed through the SOS button...
Mobile money taxation could hamper financial inclusion gains in Africa
Mobile money services have transformed the lives of many people on the African continent, but taxation policies pose a significant challenge to the financial inclusion gains made by these innovations, according to Vodacom's policy paper on Mobile Money Taxation. In an...
Impact Amplifier calls for Africa Online Safety Fund entries
Impact Amplifier (IA), a leading South African social impact advisory firm, has issued a final call for entries for the Africa Online Safety Fund (AOSF). The initiative is aimed at addressing the online safety challenges facing Africa, with a particular focus on South...
These are the astronauts manning the Artemis mission to the Moon
NASA and the Canadian Space Agency (CSA) have announced the four astronauts who will venture around the Moon on Artemis II, the first crewed mission on NASA’s path to establishing a long-term presence at the Moon for science and exploration through Artemis. “The...
EOH concludes debt refinancing deal
Following a successful capital raise, EOH has concluded financing agreements with the Standard Bank of South Africa to refinance the group's remaining debt package as follows: * A R200-million four-year amortising term loan; * A R250-million three-year bullet term...
More News Today
Digital transformation: the customer era
Digital is changing customer engagement as boardrooms predict a shift from 'business as usual', explains Simon Russell, MD of Experian South Africa. Credit Bureaus are positioned to help unlock the power of data. The traditional business focus is dead. Decision-makers...
Inovo brings CX capabilities to SMEs
SMEs present great opportunities for invigorating the economy; Stats SA has shown that when the contribution to the economy is broken down, the private sector earned a total of R2,1-trillion in turnover: large businesses contributed almost two-thirds (64%) to this...
Flexenclosure deploys cable landing stations in Samoa
Telecom infrastructure specialist Flexenclosure has received an order for two of its trademark eCentre data centre solutions from Samoa Submarine Cable Company Limited (SSCC). They will be deployed as cable landing stations terminating the new submarine TUI-Samoa...
Big data analytics in the insurance industry
Inefficiencies in the insurance industry are costing consumers millions each year, while the industry continues to grow. The needs of consumers don't always seem to be a top priority, which is a deep concern during the current global economic climate. Bradley Smith,...
Take the worry out of account security
Kaspersky Lab has presented a new version of its freemium solution Kaspersky Password Manager. It offers users remote access to their passwords via their personal page on the My Kaspersky portal, automatic security verification for entered passwords, voice control and...
New sub-Saharan GM for HDS
Hitachi Data Systems (HDS), a wholly owned subsidiary of Hitachi, has appointed Niral Patel as GM for sub-Saharan Africa, effective 1 March 2017. In his new role, Patel will be responsible for driving business growth across the sub-Saharan region, working closely with...
DRS wins big at Intel Partner Awards
For the second year running, ICT services and solutions provider DRS, a Cognosec company, has been named Intel's Revenue Partner of the Year, sub-Saharan Africa 2016. In addition, the company scooped the NET New Business Partner of the Year Award for the region. Held...
Pivotal Data is Africa’s first Polycom Hosted Voice Platinum Partner
Pivotal Data has been awarded Platinum Partner Status for Polycom's Hosted Voice Programme - the first African company to achieve this prestigious partner status. The Platinum Partner Status is the highest accreditation in Polycom's Hosted Voice partner programme, and...
Riverbed introduces Network-as-a-Service products
Riverbed Technology has introduced the Riverbed Service Delivery Platform, designed to enable service providers to deliver Network-as-a-Service, with the speed and flexibility expected by today's digital enterprises. Current Network Function Virtualization (NFV)...
SA healthcare braces to take on risk
The security risks facing the healthcare sector have never before been so broad or so complex, reports Fortinet. "Thanks to digitisation across the sector, the advent of Internet of Things (IoT) and wearables, and the increasing sophistication of cyber criminals, the...
Scrum Master
Guides and coaches the team on the agile framework, methodology and ceremonies. Helps to manage and optimise a continuous flow of work across the team. ResponsibilitiesDevelop and coach an agile team on agile values practices.Facilitate team ceremonies.Identify and...
Software Developer – Java (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Scrum Master – Gauteng Johannesburg
Guides and coaches the team on the agile framework, methodology and ceremonies. Helps to manage and optimise a continuous flow of work across the team. ResponsibilitiesDevelop and coach an agile team on agile values practices.Facilitate team ceremonies.Identify and...
Project Manager at Parvana Recruitment
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
Senior Support Engineer (Exchange, Active Directory, Hyper-V) (CPT)
ENVIRONMENT:YOUR strong technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist where your core function will be to provide a high level of support to Enterprise clients. You will be responsible for Software...
Project Manager at Parvana Recruitment – Western Cape Cape Town
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
Senior Support Engineer (Exchange, Active Directory, Hyper-V) (CPT) – Western Cape Cape Town
ENVIRONMENT:YOUR strong technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist where your core function will be to provide a high level of support to Enterprise clients. You will be responsible for Software...
Senior Software Developer
Our client is seeking a skilled Senior Software Developer to join their IT team. The ideal person will be responsible for developing and maintaining their .NET Web Forms application and C# services, ensuring the reliability and performance of their systems. This role...
Developer / Consultant (JHB) (1002127) at Parvana Recruitment
Parvana Role: Our client is looking to add a highly qualified graduate, with at least a Masters Degree, however our client will prefer a PhD degree. Due to on-going company growth our client is now looking to recruit additional. Consultants to assist customers with...
Senior Java Software Engineer
Our client is eagerly seeking an enthusiastic Senior Java Software Engineer for a hybrid position based in Pretoria! This is a fantastic opportunity for someone ready to bring their expertise and passion to a dynamic team. Key Requirements: 8+ years' overall...
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