Conversational AI and its impact on service resolution
By 2028, 30% of Fortune 500 companies will offer service only through a single AI-enabled channel that allows communication through text, image, and sound, according to Gartner. Multichannel service journeys have become increasingly complex and expensive, leading to a...
How AI will transform labour, energy, society
Artificial intelligence (AI) is going to become an integral part of organisation, with a major role to play in transforming a number of sectors. This is according to S&P Global’s latest edition of its proprietary Look Forward research series, which provides a...
APT campaign targets organisations in Russo-Ukrainian conflict area
In October 2022, Kaspersky researchers discovered an ongoing advanced persistent threat (APT) campaign targeting organisations located in the area affected by the ongoing conflict between Russia and Ukraine. Dubbed CommonMagic, this espionage campaign has been active...
Generative AI startups attract investment
In recent years, generative artificial intelligence (AI) has emerged as a game-changing technology with immense potential across various industries. Subsequently, generative AI startups are rapidly gaining traction, and venture capital investors are keen to capitalize...
Establish sound financial habits to weather tough times
The Experian Consumer Default Index (CDI) showed a quarter-on-quarter (Q-o-Q) deterioration from 3.66 in September 2022 to 3.93 in December 2022, indicating that South African consumers remain under financial pressure. This drastic short-term deterioration in the...
Quantum computer for healthcare research unveiled
Cleveland Clinic and IBM have officially unveiled the first deployment of an onsite private sector IBM-managed quantum computer in the US. The IBM Quantum System One installed at Cleveland Clinic will be the first quantum computer in the world to be uniquely dedicated...
Remittances key in consumers’ financial planning
As global populations navigate macroeconomic headwinds, consumers expect remittances to play an even stronger role in their current and future financial planning. According to Western Union's inaugural Global Money Transfer Index, 64% of global money transfer...
NFC-ready POS terminals continue strong momentum
The market for NFC-ready POS terminals continued to show strong momentum in 2021 with annual shipments reaching an estimated 75,3-million units worldwide, according to new research from Berg Insight. The attach rate for NFC was highest in EU27+3 and North America,...
High tech leaders plan to grow revenue, despite economic uncertainty
Despite the current economic uncertainty, 72% of high tech leaders have plans to grow revenue in 2023, according a survey by Gartner. Furthermore, nearly half of those leaders believe they will be able to outperform their competition this year. The Gartner survey was...
Employees prioritise security on personal devices
While a recent EY Human risk study shows younger employees are less concerned about cybersecurity on work devices than on personal ones, statistics from Kaspersky mobile quest [Dis]connected reveals another issue regarding corporate cybersecurity. According to...
More News Today
Dell EMC launches ProDeploy Client Suite
Dell EMC has announced the launch of ProDeploy Client Suite, enabling customers to deploy PCs with greater speed, less effort and increased control. With three different service levels, training and certification, customers have the flexibility to choose the specific...
Managed services lets companies focus on innovation
Ian Summerfield, manager of services portfolio at Jasco Enterprise, writes about how a hands-off approach gives organisations more time for innovation. The arrival of a digital economy has ushered in an era of rapid business transformation. It's brought new business...
Your smart home: attacker or alibi?
David Emm, principal security researcher at Kaspersky Lab, examines some of the issues around smart homes At the end of 2016, the world discovered just how vulnerable indiscriminately connected Internet-of-Things gadgets could be, when hundreds of thousands of smart...
Why flash storage is changing the business world
The world is continually being moulded by small, unseen technologies. We rarely appreciate the massive impact of a new technology, until we can't consider life without its influence. Imagine the world before screws, string, ink and countless other dark horse game...
BBM joins forces with Softgames
Creative Media Works, a stand-alone consumer-focused social networking business operating as BBM, has partnered with Softgames, the world's largest producer and distributor of HTML5 instant play, online games to power BBM Games with an impressive and engaging...
AFIF Entrepreneurship finalists announced
Six African SMEs have been nominated as finalists for the AFIF Entrepreneurship Award 2017, supported by the Rabobank Foundation. Out of the 51 projects from around the continent and following a few rounds of selection, the jury has selected these innovative projects...
Your chiller just got more life (support)
With Connected Maintenance, Johnson Controls brings a practical Internet of Things (IoT) solution to its clients -- providing the kind of connectivity to high-end chillers in South Africa that will extend their lifespans ... and save owners a whole lot of maintenance...
IoT devices and DDoS attacks in perspective
Bryan Hamman, territory manager for sub-Saharan Africa at Arbor Networks, talks about the issues around DDoS attacks on IoT devices Embedded Internet-of-Thing (IoT) botnets are not a new phenomenon - we've seen them leveraged to launch distributed denial of service...
The risks of unqualified payroll staff
Lavine Haripersad, director at the South African Payroll Association (SAPA), explains why it's important that your payroll staff are on the ball. From the outside, payroll seems simple. Get the right software. Push a button at the right time. Then, hey presto - your...
Industry acceptance for DesignSpark Mechanical
RS Components, the trading brand of Electrocomponents, has announced that user activations of DesignSpark Mechanical (DSM), the company's free-for-download fully featured 3D modelling and design tool, has now reached a cumulative total of 200 000. In addition to...
Server Engineer – Western Cape Cape Town
Ensure the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.Integrate servers, including e-mail, print, and backup servers and their associated software into enterprise systems.Ensure...
Cloud Engineer (AWS /Azure / Terraform)
Embrace a New Chapter Explore Possibilities.We are seeking a well-versedCloud Engineer (AWS / Azure / Terraform) to join our team. Must be proficient in AWS and Terraform and possess expertise in designing, implementing, managing, troubleshooting, and deploying...
IT Desktop Support Engineer
Join a leading Aerospace and Defense company specialising in innovative intelligence solutions. This is an ideal opportunity to harness your IT expertise in a dynamic environment. You will be responsible for providing desktop support and troubleshooting advanced...
Automation Test Analyst (SQE)
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Automation Test Analyst to join our financial services client based in Sandton for a 12-months contract role.What you will be...
Cloud Engineer (AWS /Azure / Terraform) – Gauteng Johannesburg
Embrace a New Chapter Explore Possibilities.We are seeking a well-versedCloud Engineer (AWS / Azure / Terraform) to join our team. Must be proficient in AWS and Terraform and possess expertise in designing, implementing, managing, troubleshooting, and deploying...
IT Desktop Support Engineer – KwaZulu-Natal KwaZulu-Natal
Join a leading Aerospace and Defense company specialising in innovative intelligence solutions. This is an ideal opportunity to harness your IT expertise in a dynamic environment. You will be responsible for providing desktop support and troubleshooting advanced...
Automation Test Analyst (SQE) – Remote Remote
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Automation Test Analyst to join our financial services client based in Sandton for a 12-months contract role.What you will be...
SAP Data Analyst (BW/SAC) hybrid (contract) 2649 (TB)
Incident processing and adhering to SLA standards. SAP BW Transport Management. Support with month-end processes. User support. Support SAP Analytics Cloud (SAC) implementations and dashboards. Post go-live support. General operations support. End to end testing...
Business Systems Analyst at Parvana Recruitment
About our client:Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance investor engagement and retention. With operations spanning four continents, they are rapidly expanding their team...
Full Stack DevOps Engineer (Entry) 1739 TT
Development of new functionality (backend, frontend) for Supply Chain ControlOperations (2nd and 3rd level) for Supply Chain ControlChanges to the existing solution Supply Chain ControlDevelopment of automated test for the Supply Chain ControlFurther improving the...
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