Unofficial GenAI tools will help solve customer service issues
By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according to Gartner. Consumers are increasingly adopting unofficial third-party GenAI tools such as ChatGPT, Google AI Overviews, and Apple...
Open-source tools the key to unlocking AI ROI
New research commissioned by IBM found that companies surveyed are investing in AI for the long term, with a growing interest in using open-source tools to drive ROI and innovation going forward. The study of more than 2 400 IT decision makers (ITDMs), conducted by...
Power, security bring new opportunities for Mustek
Alternative energy is a big opportunity for IT distributor Mustek, which today announced its interim results for the half-year ended 31 December 2022. Hein Engelbrecht, CEO of the Mustek group, says the green energy opportunity is already contributing about 10% to the...
Misconception on data protection responsibility can increase vulnerability
The latest Arcserve annual global study has found that 43% of IT decision-makers (ITDMs) falsely believe that cloud providers are responsible for protecting and recovering data in the public cloud. This misconception of data protection responsibility, the company...
SA credit card spend bounces back post-Covid
Aimed at identifying and understanding shifts in consumer spending behaviour during and after the Covid-19 pandemic, Visa and Discovery Bank have released their collaborative Spendtrend23 report, which reveals that South Africans' spending via credit card has bounced...
Raising awareness about stalkerware
In commemorating International Women's Day in 2023, societies around the world reflect on the local, national, and global gender issues relevant to their work and contexts. It is an opportunity to raise awareness about issues that disproportionately affect women, and...
Google empowers women in Africa
Google celebrated International Women's Day yesterday (8 March) by announcing three new initiatives aimed at empowering women entrepreneurs in Africa and providing them with the resources they need to succeed. The initiatives include the Google for Startups...
Mixed bag for business confidence as loadshedding partly countered
The RMB/BER Business Confidence Index (BCI) declined further from 38 in the fourth quarter to 36 in the first quarter of 2023. While the outcome could have been worse, given the severity of power outages and the associated drop-off in business activity, the result is...
Women are borrowing for daily living expenses
South African women are more at risk of becoming indebted over rapidly depreciating assets than their male counterparts. To commemorate International Women’s Day, National Debt Advisors, one of the leading debt counselling companies in South Africa, shared findings...
Retaining top talent amid SA’s brain drain
As skilled workers and top talent leave the country at an alarming rate, South Africa's "brain drain" is becoming a significant challenge for many companies as they struggle to fill their ever-widening skills gap from a constantly shrinking talent pool. A new white...
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Accenture launches training for disabled people
Accenture has launched the EmployAbility Cadet Programme in South Africa for persons with disabilities, through which Accenture aims to support disability inclusion in the ICT sector. The launch was conducted in conjunction with programme partners KLM Empowered,...
HP workstation gets processing boost
The HP Z240 has long been a workhorse for power-hungry small and medium businesses, such as design companies, video production studios and architecture firms. But it is now more powerful with a double-digit boost to its processing power, memory and the addition of a...
Technology’s role in economic transport hubs
Technology-enabled public transport systems have the potential to become far more than merely ways to get people from the proverbial 'A to B', writes Harry van Huyssteen, transport industry subject matter expert at T-Systems South Africa. With innovations like...
AWS debuts P2 instances for Amazon EC2
Amazon Web Services (AWS) has announced the availability of P2 instances, a new GPU instance type for Amazon Elastic Compute Cloud (Amazon EC2) designed for compute-intensive applications that require massive parallel floating point performance, including artificial...
Users’ privacy under Kaspersky protection
Kaspersky Lab has announced the availability of the new version of its flagship security solution, Kaspersky Internet Security - multi-device in South Africa, which provides users with additional opportunities to manage their Internet protection and to ensure the...
Surveillance in a box makes security affordable
Loss within the retail sector due to theft and shoplifting is a widely understood challenge. Until recently the cost of investing in an IP video surveillance solution was prohibitive, leaving many smaller retailers at risk of immense losses. Marc van Jaarsveldt,...
N3 Toll Concession improves incident tracking
Infotech Business Solutions (IBS) has implemented its Intelligen tracking, fleet management, and dispatching platform as well as mobile applications at the N3 Toll Concession (N3TC) to assist in accurately managing and capturing incident information on the N3 Toll...
NetApp software, flash systems simplify data management
"Hospitals produce a lot of data, from radiology images to patient records, and also email. We currently generate up to 6 petabytes of data that grows by more than 50% year-over-year," says Gary de Menezes, country manager at NetApp South Africa. "NetApp ONTAP...
Where does SA stand on machine learning?
While the South African market has become more aware of machine learning - as well as its capabilities and the value it can add to a business - machine learning uptake and local industry development lags behind several developed markets (not by months, but years)....
CA is a leader in application performance management
CA Technologies has been named a Leader in the "The Forrester Wave: Application Performance Management, Q3 2016", scoring the highest rating possible in the sub-criteria of off-premises infrastructure monitoring, microservices/containers monitoring, vision: BT and...
Junior Infrastructure Solutions Architect
Gather and compile technical requirements. Drafting and maintenance of solutions architecture diagrams. Logging of requests for architecture deployments and tracking of requests logged to ensure timeous delivery thereof. Functional testing of deployments to ensure...
Project Manager at Innovative Solutions Group
Project Manager Project development support.Participate in the investigation and analysis if incidents as and when requited.Ensure the documentation management is up to the company requirements.Reporting of near misses, incidents, hazards, and injuries to line manager...
Software Engineer (Advanced) 2356, 0198
Software Engineer (JAVA)ESSENTIAL SKILLS REQUIREMENTS:Familiarity with Microservices Architecture, Cloud and Container ArchitectureAt least 6 years' worth of experience using back-end technologies such asJava, Javascript / TypeScript / Node.js, PythonExperience with...
SPECIALIST ANALYST
To provide in depth subject matter expertise relating to the Long-term Insurance Act 52 of 1998, Short-term Insurance Act 53 of 1998, Financial Sector Regulation Act 9 of 2017 and Insurance Act 18 of 2017(insurance legislation), to supervise compliance with the...
Intermediate PHP Developer
Responsibilities: Project Leadership: Lead the development of web applications from conception to deployment, ensuring high-quality and timely delivery.Full-Stack Development: Utilize your expertise in both front-end and back-end development to build robust, scalable...
Junior Infrastructure Solutions Architect – Western Cape Cape Town
Gather and compile technical requirements. Drafting and maintenance of solutions architecture diagrams. Logging of requests for architecture deployments and tracking of requests logged to ensure timeous delivery thereof. Functional testing of deployments to ensure...
Project Manager at Innovative Solutions Group – Gauteng Menlyn
Project Manager Project development support.Participate in the investigation and analysis if incidents as and when requited.Ensure the documentation management is up to the company requirements.Reporting of near misses, incidents, hazards, and injuries to line manager...
Software Engineer (Advanced) 2356, 0198 – Gauteng Pretoria
Software Engineer (JAVA)ESSENTIAL SKILLS REQUIREMENTS:Familiarity with Microservices Architecture, Cloud and Container ArchitectureAt least 6 years' worth of experience using back-end technologies such asJava, Javascript / TypeScript / Node.js, PythonExperience with...
SPECIALIST ANALYST – Gauteng Pretoria Gardens
To provide in depth subject matter expertise relating to the Long-term Insurance Act 52 of 1998, Short-term Insurance Act 53 of 1998, Financial Sector Regulation Act 9 of 2017 and Insurance Act 18 of 2017(insurance legislation), to supervise compliance with the...
Intermediate PHP Developer – Western Cape West Coast
Responsibilities: Project Leadership: Lead the development of web applications from conception to deployment, ensuring high-quality and timely delivery.Full-Stack Development: Utilize your expertise in both front-end and back-end development to build robust, scalable...
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