AI forces workforce transformation in services
Eighty-five percent of customer service and support leaders are expanding human agent responsibilities as AI reduces contact volume and shifts work toward higher-value tasks, according to a survey by Gartner. Just 31% have implemented, or are planning, frontline...
Urgent intervention sought as cheap cable imports surge
The latest Commodity Trade Observer report on low-voltage cable imports from March 2024 to February 2026 indicates that low-voltage cable imports have jumped 18% year-on-year to 19,27-million kilograms. Average prices have fallen sharply from R161/kg to R129/kg...
Winners and losers as trade policies shift
Trade policy changes can shift who wins and who loses in global markets. When governments adjust tariffs, preferences or other trade costs, they change prices and competitive conditions. Some exporters gain advantages while others lose ground, reshaping trade flows...
Low growth seen as a top risk
The low-growth economic environment, caused by global trade tensions and increased volatility in financial markets, continued to hold the top rank of emerging risks for the fourth quarter of 2025, according to Gartner. The Gartner Quarterly Emerging Risk Report series...
SONA: Infrastructure key for growth
Government is putting flesh on the bones of the Medium Term Development Plan (MTDP), aiming for a stable macro-economic framework by investing in infrastructure, creating a conducive regulatory framework that supports growth, and implementing a forward-looking...
Climate co-operation could deliver stability
Co-operation on climate change could provide the cure to current political turmoil., according to United Nations climate change executive secretary Simon Stiell. Speaking in Istanbul alongside incoming COP31 president Murat Kurum of Turkiye, Stiell said: “We find...
Fear of judgement pushes AI use for mental health
With the growing adoption of AI chatbots, more people are now using them for mental health support. To explore this trend, Cognitive FX surveyed American adults who have used AI chatbots for mental health-related concerns. Key findings from the survey include: ...
AI put to work on solutions for youth unemployment
A University of Cape Town (UCT) researcher has secured a prestigious international research grant to investigate whether artificial intelligence (AI) can improve employment prospects for unemployed young people in South Africa, placing local youth at the centre of a...
Book-type devices to dominate foldable smartphone shipments
For the global foldable smartphone market, 2026 is expected to represent a structural inflection point, moving beyond a cyclical recovery toward a more sustainable expansion phase. In contrast, 2025 largely functioned as a transition year, characterized by inventory...
Fibre-to-the-room still a specialist offering
A new advisory report “Fibre-to-the-Room: Is There Room for FTTR?”, examine the outlook for FTTR and why adoption remains heavily concentrated in China, despite growing global operator experimentation. Yousef Almadani, senior analyst: telecom technology and software...
More News Today
AI has a role in executive search
Within the highly specialised and confidential world of executive search, a new balance is emerging in which artificial intelligence is taking over the data processing and pattern recognition that’s required; leaving us humans to thrive in the areas of creative...
Nutanix unveils NUS Enterprise Volume Agreement
Nutanix has announced the launch of its Nutanix Unified Storage (NUS) Enterprise Volume Agreement (EVA), a new program that offers enterprises a cost-effective, scalable way to manage large-scale storage across on-premises, edge, and cloud environments. Designed for...
Germany sets sights on Africa’s energy future
Germany is eyeing expanded investments in Africa's energy sector, having pledged €4-billion for green energy projects by 2030 and advancing hydrogen and gas partnerships through the European Union’s (EU) Global Gateway initiative. These investments aim to enhance...
MakwaIT and Hitachi forge stronger ties
MakwaIT Technologies has been appointed as a Hitachi Vantara Master Reseller for 31 countries in Africa. Rishi Birbal, chief strategy, partnerships, M&A and sustainability Officer at MakwaIT, says the Master Reseller agreement strengthens the existing relationship...
4Sight wins Aveva Sustainability Award
4Sight Holdings gained global recognition at the prestigious Aveva Partner Games 2025 by winning the Sustainability Award for its prescriptive energy solution at a gala event held during the Aveva World Conference. The Aveva Partner Games aim to demonstrate excellence...
Westcon-Comstor, Vectra AI add MSSP and AWS Marketplace growth initiatives
Westcon-Comstor, a global technology provider and specialist distributor, has expanded its partnership with Vectra AI, the leader in AI-driven XDR (extended detection and response), through the launch of two key initiatives focused on the fast-growing Managed Security...
Mike Smits appointed group MD of EFT Corporation
EFT Corporation has appointed Mike Smits, formerly chief financial officer, as group MD. “With a strong background in business growth and market expansion, this role allows me to focus on operational execution, market expansion, and customer engagement which is the...
The lessons from Adolescence
The Netflix series Adolescence quickly sparked a wave of conversations about teenage mental health and digital safety. The chilling four-part narrative follows a 13-year-old boy who, after months of cyberbullying and immersion in toxic online communities, comes under...
How to build a data-centric enterprise
During this decade, data has become an important tool in enterprise decision-making, especially as it sets the stage for realising AI-enabled applications and infrastructure, writes Dominika Oliver, senior GM: software engineering at Red Hat. The push to become more...
Hiding in plain sight: The stealthy attack chain of PDF files
Over 400-billion PDFs were opened last year, and 16-billion documents were edited in Adobe Acrobat. Over 87% of organisations use PDFs as a standard file format for business communication, making them ideal vehicles for attackers to hide malicious code. Cybercriminals...
SAP Functional Consultant (Advanced) 1199 – Gauteng Johannesburg
Manage and resolve incident and service request tickets related to SAP SuccessFactors, ensuring adherence to service level agreements (SLAs).Interact with 1st and 3rd Level Support to troubleshoot issues.Ticket handling and dispatching within and across teams.Cluster...
SAP Functional Consultant (Advanced) 0029 – Gauteng Pretoria
Manage and resolve incident and service request tickets related to SAP SuccessFactors, ensuring adherence to service level agreements (SLAs).Interact with 1st and 3rd Level Support to troubleshoot issues.Ticket handling and dispatching within and across teams.Cluster...
Senior Software Developer (C#.NET)(CH1212)
Our client, in the Payments and Lending industry, has an opening for a skilled Software Developer to join their diverse team of C# developers. We are looking for an individual that takes pride in what they do, is customer focused and takes ownership and...
Full Stack Developer (Advanced) 0912
Responsible for 24/7 operations as your main focus which includes incident handling and resolution.Design, develop, and maintain applications using C# and .NET Core.Build and deploy cloud-native solutions on Microsoft Azure.Develop and manage containerized...
Senior Software Developer (C#.NET)(CH1212) – Western Cape Kuils River
Our client, in the Payments and Lending industry, has an opening for a skilled Software Developer to join their diverse team of C# developers. We are looking for an individual that takes pride in what they do, is customer focused and takes ownership and...
Full Stack Developer (Advanced) 0912 – Gauteng Pretoria
Responsible for 24/7 operations as your main focus which includes incident handling and resolution.Design, develop, and maintain applications using C# and .NET Core.Build and deploy cloud-native solutions on Microsoft Azure.Develop and manage containerized...
Systems Analyst
You will be a technologist working closely with the Investment Management Team. You will be responsible for the support, configuration and health of the systems that are used in that environment. This will include analysing system behaviour and having an in depth...
Business Analyst at Reverside
Reverside, an established IT services provider delivering Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions, is seeking an experienced Business Analyst to support the successful delivery of strategic technology initiatives...
Systems Analyst – Western Cape Cape Town
You will be a technologist working closely with the Investment Management Team. You will be responsible for the support, configuration and health of the systems that are used in that environment. This will include analysing system behaviour and having an in depth...
Business Analyst at Reverside – Gauteng Gauteng
Reverside, an established IT services provider delivering Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions, is seeking an experienced Business Analyst to support the successful delivery of strategic technology initiatives...
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