Customer value key to driving B2B growth
Forrester research indicates that changing buyer behaviors and expectations require a complete revenue process transformation for B2B firms to drive long-term, sustainable growth. Modern B2B buyers are digitally savvy and conduct their own buying research and...
Responsible Computing Challenge opens in SA
Mozilla and USAID have announced that the Responsible Computing Challenge (RCC) has officially opened applications in South Africa. Faculty at accredited institutions of higher education who aim to embed ethics and social impact into their computing curricula can now...
Predictions for the future of industry ecosystems
International Data Corporation (IDC) has announced its Future of Industry Ecosystems predictions for 2022 and beyond. Over the course of the Covid-19 pandemic, a "digital divide" emerged where companies that invested in digital before 2020 progressed more quickly...
Home-grown software vital to swift Omicron detection
An online software platform developed by Hyrax Biosciences, a company that spun out of the University of the Western Cape (UWC), played a critical role in South Africa's early detection of the Omicron variant of the SARS-CoV-2 virus. South Africa has been recognised...
Data points to SA shoppers moving online
Leading up to Black Friday 2021, there was widespread speculation about what South African retailers should expect from what is traditionally America's biggest shopping day, but which has now been widely adopted locally. There were two schools of thought. The first...
Wireless LAN out of stock as WiFi 6 orders grow
WiFi 6 orders were "through the roof' but the wireless LAN market is "out of stock", as supply constraints hampered 3Q 2021 sales of several US-based wireless LAN manufacturers. This is according to a recently published report by Dell'Oro Group. "The appetite for the...
Double-digit decline for hardcopy peripheral shipments
The worldwide hardcopy peripherals market declined 20,4% year over year in the third quarter of 2021 (3Q21) to nearly 21-million units shipped. Manufacturing constraints and logistical issues were the main causes for most brands to not have enough inventory to fulfill...
Attacks on financial organisations set to increase in 2022
In 2022, state-sponsored groups are expected to target the cryptocurrency industry, while cybercriminals will take advantage of investors by fabricating rogue wallet with backdoors included. On top of that, there is likely to be a growth of attacks against payment...
Startup support, access to markets key for African innovation
Over the course of 2021, African tech startups raised $4,42-billion in funding - almost double the record-breaking $2,4-billion raised in the previous year. "With investment in African innovation increasing, so too has the demand for hands-on support and access to...
Lonely customers are turning to call centres for human contact
By 2026, 75% of customers who call customer service and support organisations will do so out of loneliness, not because they have a customer service issue, according to Gartner. This will affect service and support leaders' priority of migrating customers to...
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Obami offers online tutoring services
Obami, South Africa’s biggest social learning platform, now offers online tutoring services for primary and secondary school learners. Launched in beta this week, Obami Tutor connects learners – who are looking to improve their understanding and performance within a...
Sage Pay closes transaction circle for SMEs
Sage Pay has completed the integration of its transaction gateway with Sage South Africa's HR, payroll and accounting solutions, clearing the way for small to medium-sized businesses to automate payments and collections from end to end. The Sage Pay service has been...
Navigating SMS interconnect agreements
The issue of SMS interconnect rates has been a hot-button topic of late among mobile service providers and other industry players in South Africa, and is undoubtedly one that will not be solved in the short term, says Dr Pieter Streicher, BulkSMS.com. It is also a...
Interactive Intelligence launches contest
Interactive Intelligence Group, a global provider of software and services designed to improve the customer experience, is launching a Customer Experience Makeover: Contact Centre Style contest. The contest is open to businesses of any size worldwide looking for a...
Cyberoam grows managed security automation
Cyberoam, the leading global provider of network security appliances has announced deeper integration between Cyberoam Central Console (CCC) and ConnectWise, the developer of the leading service management software designed exclusively for IT service providers, VARs,...
Fortinet expands DDoS product family
Fortinet − a world leader in high-performance network security – has expanded its distributed denial of service (DDoS) product family with four new appliances for data centre managers and system architects at mid- to large-sized enterprises and managed service...
Call centres are getting smarter
There are many companies that long for the days where landlines were still the norm, particularly when it comes to debt collecting. Because landlines were analogue and geographic in nature, which meant that callers had no idea who has ringing and whoever was calling...
Fujitsu vShape integrates with NetApp
Fujitsu has announced the integration of NetApp clustered Data ONTAP into its proven vShape reference architecture. This integrates Fujitsu’s x86 PRIMERGY servers, Brocade’s switches and NetApp’s storage systems to provide enterprises with a scale-out shared...
VMware Virtual SAN now available
VMware, the global leader in virtualisation and cloud infrastructure, today announced the general availability of VMware Virtual SAN, VMware’s first Software-Defined Storage product. Built directly into the VMware vSphere kernel, VMware Virtual SAN provides a new tier...
Xerox presses on display at Africa Print
Bytes Document Solutions will showcase a wide range of colour digital presses, from the Xerox Colour 560/570 printer, to the Xerox 1000, Xerox J75 and the Xerox wide-format IJP 2000. Workflow solutions and business development resources that drive successful digital...
Business Analyst at Parvana Recruitment
About the Role: As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand requirements, analyse processes, and recommend improvements to enhance...
Intermediate BI Developer at Paracon
BI Developer (PdK) - Cape Town (Permanent)Our client in the Northern Suburbs of the beautiful Western Cape is looking for a BI Developer to join their team for a 3 year contract. Our client offers a great environment to work in and a great company to work for....
Intermediate BI Developer at Paracon – Western Cape Plattekloof 1
BI Developer (PdK) - Cape Town (Permanent)Our client in the Northern Suburbs of the beautiful Western Cape is looking for a BI Developer to join their team for a 3 year contract. Our client offers a great environment to work in and a great company to work for....
Automation Tester at Accenture – Western Cape Cape Town
AUTOMATION TESTER Are you ready to be part of a transformational journey that will reshape the digital landscape of Africa? A leading Pan-African telecommunications company is launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to...
User Experience Designer at Accenture
User Experience DesignerLocation: Cape Town & JohannesburgAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their...
User Experience Designer at Accenture – Western Cape Cape Town
User Experience DesignerLocation: Cape Town & JohannesburgAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their...
User Experience Designer at Accenture
User Experience DesignerLocation: Cape Town & JohannesburgAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their...
User Experience Designer at Accenture – Western Cape Cape Town
User Experience DesignerLocation: Cape Town & JohannesburgAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their...
Ruby Developer (Hybrid)
ENVIRONMENT:Our client, a company dedicated to revolutionizing bicycle security, is searching for a Full Stack Software Developer. They need someone with expertise in Ruby on Rails and AWS to enhance their web and mobile platforms. The role requires a blend of...
Ruby Developer (Hybrid) – Western Cape Stellenbosch
ENVIRONMENT:Our client, a company dedicated to revolutionizing bicycle security, is searching for a Full Stack Software Developer. They need someone with expertise in Ruby on Rails and AWS to enhance their web and mobile platforms. The role requires a blend of...
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