NTT Data, AWS to deliver AI-powered contact centre solutions
NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the agreement, NTT Data will launch Managed Customer Experience (MCX) for...
Lack of expertise dooms 95% of enterprise AI projects
A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn't technological limitations - it's the critical shortage of expertise needed to execute...
SA shines at WSIS awards
South Africa’s Department of Communications and Digital Technologies has won an award from the World Summit on the Information Society (WSIS), for using emerging technologies to bridge the digital divide and advance socio-economic progress. Nineteen winners were...
High-speed broadband drives OTT market
The global over the top devices and service market size is expected to reach $1,42-trillion by 2033 - expanding at a CAGR of 18,6% from 2025 to 2033 - according to the latest research from Grand View Research. The rollout of high-speed broadband Internet has resulted...
Eskom Expo empowers young scientists through regional fairs
Eskom Expo for Young Scientists will soon host a series of Regional Science Fairs in 35 regions across South Africa, where school learners will have the opportunity to showcase their innovative ideas, scientific research, and problem-solving skills on a competitive...
Nominations open for Africa’s top ICT professionals
The annual Technology Information Confederation Africa (TICON Africa) Conference will be honouring top ICT professionals at its summit in Ghana from 20 to 22 August 2025. Nominations are open, so companies and colleagues are encouraged to put their most outstanding...
Standard Bank throws its weight behind EWA
Standard Bank Group (Standard Bank) has extended a R400-million working capital facility structured in a sustainable finance format to earned wage access (EWA) provider Paymenow. The EWA model allows employees to access a portion of their earned wages before...
AI takes us way beyond 4IR
Kathy Gibson reports - If you think we’re living through the fourth Industrial Revolution you’re wrong – we are already well into the fifth iteration, says Hong-Eng Koh, global chief public services industry scientist at Huawei. “We're going to see a lot of...
Supply chain managers warned to adapt or die
Businesses that do not adapt to ongoing disruptions risk extinction. This was the message delivered by supply chain expert and author Carol Ptak at this year’s 47th annual SAPICS Conference, who deliver a bold wake-up call to an industry facing the new reality of...
UN Broadband Commission reviews 15 years of progress
The UN Broadband Commission for Sustainable Development has commemorated 15 years of advancing universal broadband access and digital inclusion. Founded in 2010 by the International Telecommunication Union (ITU), the United Nations Educational, Scientific and Cultural...
More News Today
Gen Z redefines the future of inclusive office design
Optimising office environments for multi-generational teams has been a part of workplace dynamics for decades. Yet the rise of Generation Z in the workplace has increased the importance of accommodating different values and work styles as this radically different...
Constant vigilance is essential to identifying breaches
At the end of March, a critical security breach was discovered within the upstream source code of XZ Utils, a collection of open-source tools and libraries for the XZ compression format. Karl Fischer, chief technology officer at Obsidian Systems The breach affected...
Digital business: Transformation 2024
Digital transformation (DX) has shed the perception of its hype. Now, it is foundational. Technology leaders and decision-makers recognise that the multiple layers making up digital are the essential building blocks of success. As PwC found in its 27th Annual Global...
Vertiv debuts end-to-end AI power and cooling solutions
As artificial intelligence (AI) and high-performance compute (HPC) continue to disrupt the data centre landscape, Vertiv has announced a new portfolio of high-density data centre infrastructure solutions to support the higher power and cooling requirements of AI. Now...
How to secure your corporate cloud environment
It has become a strategic imperative for a company to safeguard its cloud environment. Naresh Thukkani, group chief technology officer at inq However, doing so effectively requires a multi-layered strategy designed to ensure data, applications, and infrastructure are...
How far we’ve come with SADC cross-border payments
Leaving their home countries in search of better work opportunities, Africa's migration story is one of hope and inspiration driven by the desire to create a better life for themselves and their families. Ruhling Herbst, executive head of Africa business development...
Focus on people, culture to amplify the impact of AI
With the advent of accessible generative artificial intelligence (gen AI) tools such as ChatGPT, more and more organisations are experimenting with the technology and weaving it into their day-to-day processes. As gen AI advances in leaps and strides, it is sure to...
When cyber attackers use AI, you need to do the same
Cyber threats have become increasingly sophisticated thanks to the use of artificial intelligence (AI), and attacks can now be executed rapidly and scaled beyond anything a human is capable of. By Ivaan Captieux, information security consultant at Galix Add in machine...
Arica needs entrepreneurs willing to drive the continent’s future
Africa stands at the forefront of global youth demographics, boasting over 400 million individuals between the ages of 15 and 35. Recognisng the pivotal role of young entrepreneurs in propelling economic progress, NJ Ayuk, executive chairman of the African Energy...
Trend Micro to secure AI-enabled private data centres
Trend Micro has announced plans to demo a new data centre solution, using Nvidia technology, for security-conscious business and government customers harnessing the power of AI. Trend Vision One - Sovereign and Private Cloud (SPC) integrates with Nvidia NIM, a set of...
Systems Administrator
Reports To: Senior Systems Administrator / IT Ops ManagerLocation: Bedfordview (With possibility of hybrid)Company Overview:An established player in the South African long term insurance market with over 25 years of experience in non-traditional sectors. We sell and...
Mid Level C++ Developer – Western Cape Cape Town Region
Our client is looking for a Mid Level C++ Developer fully in office based in Century City Key Requirements 2 years' experience.BSc/ BTech/ [URL Removed]C++ System DevelopmentMySQLDockerGitlabClient Server KnowledgeNetworking / VPN / Routing background requiredShould...
Senior Full Stack Developer at Sabenza IT & Recruitment – Gauteng Johannesburg
Senior Full Stack Developer – AI, Cloud & Next-Gen AppsAre you ready to shape the future of digital products? We're building cutting-edge solutions powered by AI, cloud-native architectures, and immersive mobile experiences — and we're looking for a Senior Full...
Systems Administrator – Gauteng Johannesburg
Reports To: Senior Systems Administrator / IT Ops ManagerLocation: Bedfordview (With possibility of hybrid)Company Overview:An established player in the South African long term insurance market with over 25 years of experience in non-traditional sectors. We sell and...
Senior Salesforce Software Engineer
Our client is looking for a Senior Salesforce Engineer to join their team! Key Requirements 5 years' experience.BSc/ BTech/ [URL Removed]Lightning Framework: Salesforce LightningLightning Web Components (LWC): Advanced proficiency in JavaScript, HTML, and CSS within...
BI Tester at Sabenza IT & Recruitment
Are you passionate about ensuring data quality and integrity across complex BI environments? We're looking for a detail-oriented BI Tester to join our dynamic data team. In this role, you will work at the intersection of business intelligence, data engineering, and...
Java Architect at Sabenza IT & Recruitment
Java Architect – Hybrid | GautengAre you ready to shape the future of enterprise software solutions? Our client in the banking space is looking for a Java Architect to join their team in Gauteng, this is a hybrid model role offering the best of both worlds,...
Information Security Engineer
Information Security Engineer - Pretoria East Hybrid Minimum Requirements Matric/Grade 12.National certificate in information technology or bachelor's degree in information technology, or CompTIA certifications A+ and N+.CompTIA Security+ and Certified Ethical Hacking...
Senior Salesforce Software Engineer – Gauteng Johannesburg Region
Our client is looking for a Senior Salesforce Engineer to join their team! Key Requirements 5 years' experience.BSc/ BTech/ [URL Removed]Lightning Framework: Salesforce LightningLightning Web Components (LWC): Advanced proficiency in JavaScript, HTML, and CSS within...
BI Tester at Sabenza IT & Recruitment – Western Cape Cape Town
Are you passionate about ensuring data quality and integrity across complex BI environments? We're looking for a detail-oriented BI Tester to join our dynamic data team. In this role, you will work at the intersection of business intelligence, data engineering, and...
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