These are the top priorities for customer service, support leaders
Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...
Meta drives move to label AI-generated content
Meta is working with industry partners on common technical standards for identifying AI content, including video and audio. Nick Clegg, president: global affairs at Meta, says in the coming months, images that users post to Facebook, Instagram and Threads will be...
Call for broadband solutions to Covid setbacks
A year into the crucial Decade of Action intended to achieve 17 key Sustainable Development Goals, the coronavirus (Covid-19) pandemic has resulted in setbacks. In response, the commissioners of the UN Broadband Commission for Sustainable Development has advocated the...
Tesla overtakes Samsung’s market cap
It took electronic vehicle manufacturer Tesla at least four times fewer years to amass a higher market capitalisation than South Korea's electronic giant Samsung, according to data calculated and analysed by Finbold. By 23 March 2021, Tesla was only 18 years old with...
Acer believed to have been hit by ransomware
Acer is believed to have been compromised by the REvil/Sodinokibi ransomware group. The notorious ransomware group is on a spree, with at least nine victims in two weeks, says Candid Wuest, Acronis vice-president of cyber protection research. The list of victims is...
Hybrid cloud key for accelerating the digital journey
Kathy Gibson reports – Despite cloud being mainstream for at least the last eight years, only 20% of workloads have moved to the public cloud. One of the reasons for this is that moving to the public cloud is not always the cheapest option, says Mostafa Zafer,...
Constrained supply chains still impact manufacturers
Global restrictions implemented to curb the spread of Covid-19 have had a direct impact on manufacturing supply chains. Constraints are still evident across many manufacturing subsectors a year after the country first went into hard lockdown, according to the Q1 Absa...
The danger within: threats lurk in users’ devices
There is a common misconception that the most dangerous threats to encounter on modern users' digital journeys are likely to appear during Internet surfing. The reality however, based on the most recent analysis of cyberattacks in South Africa, Kenya and Nigeria...
Fake vaccine, test results and certificates abound
The global roll-out of Covid-19 vaccinations is underway - but so far only around 1% of the world's population have received their full course of injections. There will always be people who don't want to wait for their official vaccination, or for an official negative...
Security and risk management trends for 2021
Security and risk management leaders must address eight top trends to enable rapid reinvention in their organisations, as Covid-19 accelerates digital business transformation and challenges traditional cybersecurity practices. Peter Firstbrook, research vice-president...
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Business Analyst at Nutun – Gauteng Sandown
This is a 12 months Contract position. Main Purpose of Role:To enable the business growth strategy by ensuring that the product remains relevant and of high quality. Required Minimum Education / Training: BSc Computer Science / BCom degree- Business Analysis training...
Mulesoft Developer – Gauteng Johannesburg
ENVIRONMENT:A Premier custom software and product development IT company, delivering custom-made solutions for large enterprises as well as dynamic start-ups is seeking to employ a Mulesoft Developer who has a minimum 7 years of software development experience, a...
Level 2 SOC Analyst – Gauteng Johannesburg
Level 2 Security Operations Center (SOC) Analyst, (Johannesburg, Gauteng) - Permanent We are seeking a skilled and motivated Level 2 Security Operations Center (SOC) Analyst with a strong focus on Microsoft Sentinel. As a member of our security team, you will be...
Developer – Back-End (Senior) at Parvana Recruitment
Client Details:Our client is a Software as a Service (SaaS) company, catering to vendors of asset management solutions with their hosted software. They have carved a niche for themselves by offering affordable premium software across various industries. The...
Data Engineer
12 month contract Full time work from the office based in Fairlands The principle requirements are: Skill in Redshift / PostgreSQLSQL coding is a mustunderstanding of Data Warehousing principles is keyAbinitio is an advantage Technology stack is: AWS...
Junior C# Developer
Assess, develop, upgrade, and document application software. Consulting with colleagues, other teams, managers & executives concerning enhancements and development of the application software. Document and direct software testing and validation procedures....
Software Developer at tt
Hello... an exciting new opportunity has just become available in our Insure IT, Digital area. We are looking to recruit a Software Developer - Java. You will take an active part in all development phases, including research, design, development, testing, deployment,...
Developer – Back-End (Senior) at Parvana Recruitment – Remote Remote
Client Details:Our client is a Software as a Service (SaaS) company, catering to vendors of asset management solutions with their hosted software. They have carved a niche for themselves by offering affordable premium software across various industries. The...
Data Engineer – Gauteng Fairland
12 month contract Full time work from the office based in Fairlands The principle requirements are: Skill in Redshift / PostgreSQLSQL coding is a mustunderstanding of Data Warehousing principles is keyAbinitio is an advantage Technology stack is: AWS...
Junior C# Developer – Gauteng Pretoria
Assess, develop, upgrade, and document application software. Consulting with colleagues, other teams, managers & executives concerning enhancements and development of the application software. Document and direct software testing and validation procedures....
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