Very few customers have used a chatbot recently
Only 8% of customers used a chatbot during their most recent customer service experience, according to a survey by Gartner. Of those, just 25% said they would use that chatbot again in the future. Despite customer service and support leaders' growing focus on...
Mobile computing sales set for double-digit fall
Sales of mobile computing products through European distributors are expected to continue on a downward trajectory in Q2 2023, although the second half of the year should see much improved performance, according to Context. The latest figures for mobile computing...
Trojans, backdoors, droppers top analysts’ searches
Anonymised statistics from free requests to the Kaspersky Threat Intelligence Portal have revealed that almost three quarters (72%) of the analysed malicious files fell into three categories: trojans, backdoors, and droppers. The statistics also show that the types of...
Top companies were doing well before Covid-19
The Global Top 100 companies by market capitalisation performed strongly from March to December 2019 and still outperformed industry peers amid market volatility caused by Covid-19 in Q1 2020, according to new analysis by PwC. PwC analysed the Global Top 100 companies...
The role of philanthropy in fighting SA’s Covid crisis
A new Centre for Strategic Philanthropy has been established at the University of Cambridge Judge Business School dedicated to examining strategic philanthropy in South Africa. It will examine the role of philanthropy in helping to bridge the annual funding gap of...
Smartwatch shipments grow despite coronavirus
Worldwide smartwatch shipments reached 14,3-million units in Q1 2020, up 12% year on year, despite Covid-19, according to Canalys. Though Apple's shipments fell 13%, its smartwatch platform remains the world's largest and is growing steadily. WatchOS gained 4-million...
Data, AI harnessed to drive tourism recovery
The World Tourism Organisation (UNWTO) has strengthened its partnership with Telefónica, the Spanish multinational telecommunications company, to advance market intelligence in order to accelerate the sector's recovery from the impact of Covid-19. As it guides the...
Workers are aware of security risks, but most don’t care
Employees are aware of cybersecurity risks and policies - but they are not necessarily changing their behaviours. Nearly two thirds (66%) of remote workers in Nigeria , Kenya and South Africa say they are more conscious of their organisation's cybersecurity policies...
Grim outlook for consumer finances
The impact of Covid-19 on consumer finances will continue for a significant period of time, according to TransUnion's Q1 2020 South Africa Industry Insights Report (IIR). Delinquencies are set to increase as South African consumers struggle to cope with changing...
Vehicle sales recover some momentum
The new vehicle market returned to its first full month of sales in June since lockdown commenced. Nonetheless, that didn't mean a return to the usual levels of sales pre-Covid-19 as the market continues to remain under immense pressure. New vehicle sales for June...
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IT Developer (Intermediate)
Key performance areas? Shows appetite and aptitude for owning responsibility of technical decisions forone or many projects.? Aptly manages team demands on his/her time as well as on-time deliveryaccording to specified deadlines.? Demonstrates interest in improving...
Senior Business Analyst at RecruiTech
An exciting opportunity to join a well-known software development house. Our client is seeking a talented and experienced Senior Business Analyst/ Project Manager (Hybrid) with strong expertise in Microsoft Modern Workplace technologies to lead and drive projects...
DevOps Engineer
We are looking to hire a well-versed Intermediate DevOps Developer with experience in CI/CD Pipelines, Docker, Kubernetes OpenShift and Monitoring Solutions. Desired Skills: DevOps Azure DevOps SSRS SSAS SSIS Kafka Kubernetes Desired Work Experience: 2 to 5 years...
Intermediate IT Developer (Gqeberha / Johannesburg) – Gauteng Johannesburg
Job Function:The responsibility of this role is to support the software development process within the organisation by providing technical insights and ideas throughout the SDLC and producing neat, semi-complex and accurate code and queries, according to the agreed...
Support Technician – KwaZulu-Natal Umhlanga
Key Responsibilities: Ensure that contracted customer Service Level Agreement are met (resolved)To ensure that calls logged are followed up / escalated, serviced, and resolved withinthe agreed SLA.To ensure that calls are logged retrospectively if no call was logged...
IT Developer (Intermediate) – Eastern Cape Gqebera
Key performance areas? Shows appetite and aptitude for owning responsibility of technical decisions forone or many projects.? Aptly manages team demands on his/her time as well as on-time deliveryaccording to specified deadlines.? Demonstrates interest in improving...
Senior Business Analyst at RecruiTech – Gauteng Midrand
An exciting opportunity to join a well-known software development house. Our client is seeking a talented and experienced Senior Business Analyst/ Project Manager (Hybrid) with strong expertise in Microsoft Modern Workplace technologies to lead and drive projects...
DevOps Engineer – Gauteng Johannesburg Region
We are looking to hire a well-versed Intermediate DevOps Developer with experience in CI/CD Pipelines, Docker, Kubernetes OpenShift and Monitoring Solutions. Desired Skills: DevOps Azure DevOps SSRS SSAS SSIS Kafka Kubernetes Desired Work Experience: 2 to 5 years...
Senior Software Developer (Gqeberha & Johannesburg)
Job Description:Job Function:Support the software development process within the organisation by providing technical insights and direction throughout the SDLC. Participate in the determination and implementation of technologies, system architecture, coding standards...
Business Analyst (Senior) at Parvana Recruitment
Client Details:Our client is a solid, blue-chip, trusted and large consulting company, which offers the option to be remote or client based. They do work with all staff to define career paths and encourage mentoring as a way of helping pass on skills and knowledge for...
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