Third party-related business interruptions ramp up
Despite increased investments in third-party cybersecurity risk management (TPCRM) over the last two years, 45% of organisations experienced third party-related business interruptions, according to a new Gartner survey. “Third-party cybersecurity risk management is...
Sovereign cloud spend heads for $250bn by 2027
Global spending on sovereign cloud solutions is projected to reach $258.5 billion by 2027, according to new research from International Data Corporation (IDC). In what is believed to be the first study of its kind, the recently published Worldwide Sovereign Cloud...
Global cyber insurance market set for massive growth
Over the years, cyber attacks and data breaches became one of the biggest risks in the business sector, compromising sensitive data, and causing a massive financial hit to companies and organisations worldwide. As data applications and technology in the business...
How to leverage VoC for effective CX management
Service organisations looking to make more informed decisions on customer experience (CX) investments and improvement should implement a cohesive voice-of-the-customer (VoC) strategy, according to Gartner. This will allow customer service and support leaders to gain...
New momentum for vehicle sales forecast
New light vehicle sales of 83,4-million globally are forecast in 2021, up 9% from a 2020 projection of 76,5-million, as industry demand levels emerge next year in the wake of recovery from the Covid-19 pandemic – especially in major markets. The IHS Markit forecast...
Don’t neglect data protection, security in SaaS deployments
With the acceleration of digital transformation due to the Covid-19 pandemic, organisations have had to turn to technologies such as cloud computing to ensure business continuity and enable employees to work remotely. By Simon Williams, Metallic sales specialist UKI...
End of cheques a boost for digtial payments
By 1 January 2021, individual consumers and businesses will no longer be able to cash cheques in South Africa. This follows a joint announcement by the SARB, FSCA, PASA and BASA which confirmed that the issuing and acceptance or collection of cheques will cease from...
Phorpiex botnet returns, hits computers around the world
There has been a new surge in infections by the well-known Phorpiex botnet which has made it the month’s most prevalent malware, impacting 4% of organisations globally. Phorpiex was last seen in the Threat Index’s top 10 in June this year, according to Check Point...
Off-highway vehicle telematics to hit 9m by 2024
Berg Insight estimates that the global installed base of active off-highway vehicle telematics systems reached 4.4 million units in 2019. This includes connected units deployed on various off-highway vehicles across the construction, mining, agriculture and forestry...
Sales organisations lack standard definitions
Only 25% of organisations have a standard organization wide definition for sales metrics, according to Gartner. This lack of metric definition standardization is a key roadblock to sales analytics’ ability to drive commercial success. In fact, The Gartner State of...
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