In a world of growing calls for global social reform, companies that want to preserve their market share will have to pay their employees at least a living wage, according to Professor Ines Meyer of the Living Wage South Africa Network whose groundbreaking research...

Kathy Gibson reports from Zagreb, Croatia - Croatia may be best known for its beaches and scenery but, in fact, it's also the home of a number of significant scientific and technological inventions. Viktor Petik, vice-president: integrated modular solutions for...

Microsoft aims to make Azure the platform and ecosystem of choice for the mission needs of the space community with its new Azure Space offering. According to Tom Keane, corporate vice-president: Azure Global at Microsoft, the space community is growing rapidly and...

Governments around the world lag their private sector counterparts in digital transformation, especially when it comes to delivering positive customer experience (CX). This is according to a new report from Forrester which shares insights to help governments...

Small and medium businesses (SMBs) continue to digitalise. This is one of the key findings from the Alibaba.com US B2B Small and Medium Business (SMB) Survey, according to which SMBs have accelerated their pivot to digital since January 2020. According to the survey...

Despite research showing an overall decrease in certain malware families and types in sub-Saharan Africa (SSA) in H1 2020 (36% decrease in South Africa, 26% decrease in Kenya and a 2,7% decrease in Nigeria), the human cyber threat remains rife. Africa is not immune to...

In his Economic Reconstruction and Recovery Plan of 15 October 2020, President Cyril Ramaphosa once again placed the emphasis on infrastructure development, job creation, energy security, debt reduction and the fight against corruption. By Nicolaas van Wyk, CEO of the...

Customer service and support leaders must transform their service experience with dynamic customer engagement (DCE) to enable personalised proactive conversations with customers, according to Gartner. However, most service organisations operate in a reactive manner,...

Vodacom KwaZulu Natal Region will invest just over R320-million into the network across the province during the 2020/2021 financial year. The lion's share of the capital expenditure will go towards building new LTE base station sites in both urban and deep rural areas...

According to the research data analysed and published by ComprarAcciones.com, consumer tech sales in the US will grow by 18% year-over-year (YoY) in Q4 2020 as a result of the continued work and learn-from-home trends. Comparatively, the growth rate in Q4 2019 was...