All change for the channel as AI, CX take centre stage
Kathy Gibson reports from Gitex - So far, 2023 has been a turbulent year for the IT industry. Artificial intelligence (AI), long a niche play, has burst on to the scene and into the public consciousness, while the science of customer experience is quickly going...
Access Bank ups customer engagement with video
Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...
IBM reaches a new milestone in quantum computing
IBM has achieved its highest Quantum Volume to date. Combining a series of new software and hardware techniques to improve overall performance, the company has upgraded one of its newest 27-qubit client-deployed systems to achieve a Quantum Volume 64. IBM has made a...
Tech trends to watch over the next decade
Social distancing technologies, composable enterprise, AI-assisted design, differential privacy and biodegradable sensors are among the key technologies to watch in the years ahead. The 30 must-watch technologies on the Gartner Hype Cycle for Emerging Technologies,...
Following Experian breach, banks move quickly to help customers
Banks have responded quickly to yesterday evening's news of a massive data breach at credit bureau Experian, which potentially exposed the personal details of 24-million South Africans consumers and almost 1-million businesses. FNB has sent out a statement confirming...
26% growth for global public cloud
The worldwide public cloud services market, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), grew 26% year over year in 2019, with revenues totaling $233,4-billion. According to the International Data...
Consumer values, spending behaviour have changed
As South Africa enters level 2 lockdown this week, businesses need to ask themselves if they are prepared to face the new consumer. Do they know how their customer has changed in the wake of a global health pandemic? Are they aware of what their target market now...
Drive to help workers use all the skills they learn
Employees are applying only 54% of the new skills they learn, despite the number of skills required for a single job increasing by 10% year-over-year. A Gartner TalentNeuron data reveals that 33% of the skills needed three years ago are no longer relevant. The...
Security focus must shift to remote working
Enterprises must adapt to address telework security challenges long-term. This is one of the findings from Fortinet's 2020 Remote Workforce Cybersecurity Report, which shows how organisations are increasing their investments to secure remote work at scale. The survey...
Africa Data Centres to source fibre optics in Africa
Africa Data Centres and Benya Cables are entering into a strategic supply agreement to secure continuous sourcing of critical fibre optic technology and equipment. The agreement is for supply into seven of the biggest countries across Africa. Benya Cables, based in...
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C# Back-End Developer – Western Cape Cape Town
Client Background: Our client provides an application that helps self-directed Retail and Institutional Cryptocurrency Traders monitor, trade and manage their portfolios across multiple centralized and decentralized exchanges. The app aims to standardize the trading...
User Experience Designer at Accenture – Gauteng Midrand
User Experience DesignerLocation: Johannesburg/ Cape town, South AfricaAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their...
Scrum Master at Accenture – Gauteng Johannesburg
MID SCRUM MASTERA leading Pan-African telecommunications company is launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your...
Project Manager (Electrical)
Join a dyanmic team as a Project Manager for a multi-discipilnary engineering buisness focusing on systems engineering and intergrations, with customers ranging from operators of large asset bases, typical power, water and telecommunications utilities, and mines in...
C# WinForms Front-End Developer
Client Background: Our client provides an application that helps self-directed Retail and Institutional Cryptocurrency Traders monitor, trade and manage their portfolios across multiple centralized and decentralized exchanges. The app aims to standardize the trading...
Solution Architect at Accenture
Responsibilities The Solution Architect is responsible for bridging the gap between business problems and technology solutions. They help in identifying the best solution among all available choices to solve the existing business problems by carefully reviewing and...
IT Project Manager (JHB) at Parvana Recruitment
Client Details:Our client, with 15+ years of experience, maintains a startup's energy. They prioritise client and staff relationships, fostering innovation and collaboration in an Agile environment. As a Microsoft-aligned organisation with proven Azure capabilities,...
Project Manager (Electrical) – Gauteng Johannesburg
Join a dyanmic team as a Project Manager for a multi-discipilnary engineering buisness focusing on systems engineering and intergrations, with customers ranging from operators of large asset bases, typical power, water and telecommunications utilities, and mines in...
C# WinForms Front-End Developer – Western Cape Cape Town
Client Background: Our client provides an application that helps self-directed Retail and Institutional Cryptocurrency Traders monitor, trade and manage their portfolios across multiple centralized and decentralized exchanges. The app aims to standardize the trading...
Solution Architect at Accenture – Gauteng Midrand
Responsibilities The Solution Architect is responsible for bridging the gap between business problems and technology solutions. They help in identifying the best solution among all available choices to solve the existing business problems by carefully reviewing and...
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