Self-service, live chat to dominate in customer service
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, according to a survey by Gartner, Inc., a business and...
Truecaller adds info about call intent
Truecaller has added a new feature to its caller identity service: it can now tell users not only who is calling, but the intent behind the call. Using artificial intelligence (AI), Truecaller can now provide contextual insights on incoming calls. It also includes...
Telecoms industry at centre of SA’s digital fraud tsunami
The scale and sophistication of digital fraud in South Africa is reaching crisis levels - with the telecommunications sector at the centre of the storm. Speaking at the recent SAFPS International Fraud Summit, Thokozani Mvelase, CEO of the Communication Risk...
Dell unveils next-gen AI solutions with Nvidia
Dell Technologies aims to help enterprises accelerate AI adoption and achieve faster time to value through a number of new innovations across the Dell AI Factory with Nvidia, designed to. As enterprises make AI central to their strategy and progress from...
Old Mutual sounds alarm on skyrocketing deepfake scams
Old Mutual has urged South Africans to be on high alert as deepfake scams become increasingly sophisticated and widespread, with scammers now using artificial intelligence (AI) to create convincing fake videos, voices, and images to defraud unsuspecting individuals...
Chris Norton joins Kaspersky as GM: sub-Saharan Africa
Kaspersky has appointed Chris Norton as its new GM for sub-Saharan Africa, with the goal of driving Kaspersky’s expansion across the continent. Kaspersky has been operating in Africa since 2009. In 2024, Kaspersky’s business in Africa achieved standout performance,...
Asokan Moodley to lead NTT Data’s AI efforts in MEA
NTT Data has announced the appointment of Asokan Moodley as gead of GenAI and industry advisory for Middle East and Africa (MEA), effective 1 May 2025. In this strategic role, Moodley will spearhead NTT Data's artificial intelligence (AI) initiatives across the MEA...
Nvidia powers world’s largest quantum research supercomputer
Nvidia has announced the opening of the Global Research and Development Centre for Business by Quantum-AI Technology (G-QuAT), which hosts ABCI-Q — the world’s largest research supercomputer dedicated to quantum computing. Quantum processors promise to augment AI...
xAI responds to Grok’s ‘white genocide’ remarks
xAI has updated the AI-powered Grok chatbot after it posted comments about white genocide in South Africa without citing research or sources. The company found that, on 14 May, an unauthorised modification was made to the Grok response bot’s prompt on X. “This change,...
IIoT market set to boom
The global Industrial Internet of Things (IIoT) market size is estimated to reach $1 693,44-billion by 2030, registering a CAGR of 23,3% from 2025 to 2030, according to a new report by Grand View Research. The market growth is being driven by a significant focus on...
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Identity is at the core of Zero Trust
In an age marked by an unprecedented surge in cyberthreats and data breaches, the importance of cybersecurity has reached new heights. Organisations worldwide are grappling with a mounting tide of cybercrime, with estimates from Cybersecurity Ventures projecting that...
Reimagining AML with human expertise and technological innovation
Regulatory technology (regtech) is an essential part of a modern anti-money laundering (AML) capability. But technology on its own is not enough to keep ahead of sophisticated financial criminals, with an estimated 99,8% of laundered money flowing through the...
OYA Energy hybrid project reaches financial close
The Oya Energy project reached financial close on Tuesday (13 February 2024). The Oya Energy Hybrid Project will be jointly owned and operated by Engie (35%), G7 Renewable Energies (20%), Meadows Energy (22,5%) and Perpetua Investment Holdings, (22,5%) and is one of...
Deimos achieves Google Infrastructure specialisation
Deimos has achieved Google Infrastructure specialisation, in recognition of its technical proficiency in architecting and building Google Cloud Platform (GCP) infrastructure and workflows for clients across diverse sectors. As a Google Specialisation partner, Deimos...
Xero, Mazars in three-year global deal
Xero has announced a three-year global agreement with Mazars, with the firm being awarded Xero Global Partner status. Mazar clients will have greater collaboration with their advisors and insights across the firm's network, combined with realtime financial data...
Will SA telecoms move to 5G in 2024?
From smoke signals and homing pigeons, long-distance communications have come a long way - today telecom platforms and solutions have transformed how organisations and individuals share voice, data, video and information. The world has moved beyond the physical and...
How load shedding impacts the property market
Load shedding continues to significantly reshape the attitudes of homeowners, and the expectations of buyers and sellers, in the South African property market. This is according to Renier Kriek, MD of Sentinel Homes, who says: "Enjoying one's home to the greatest...
Why more companies should invest in socially responsible hiring
With the fastest-growing youth population globally, it's no surprise that many African countries have a high youth unemployment rate, with far more youth looking for employment than there are opportunities. By Lizelle Strydom, MD of CareerBox Africa The International...
Addressing the scourge of cyberbullying
Bullying is a pervasive risk to South African children, resulting in long-lasting emotional and psychological harm. In addition to physical and verbal bullying, a particularly concerning trend is the increased incidences of cyberbullying, also known as social media...
Bridging the digital divide in SA
In the diverse and dynamic landscape of South Africa, the digital divide is a glaring challenge impeding the progress of educational equity and societal advancement. This divide not only separates communities based on their access to technology but also impacts their...
PHP Developer
PHP ProgrammerJohannesburg | Salary: R25,000 - R30,000 per month About Our ClientOur client is a leader in promotions and incentive-driven marketing in South Africa. They partner with top brands to create engaging loyalty campaigns, interactive promotions, and digital...
Azure DevOps Engineer
Shape the future of enterprise cloud solutions with your Azure expertise! Is this you? You're a strategic thinker and hands-on problem solver with a passion for automation and best practice. Confident under pressure, you thrive in complex environments where security,...
Full Stack Developer (Expert) at Sabenza IT & Recruitment – Gauteng Johannesburg
Join Our Client in the Automotive Industry as an Expert Full Stack Developer!Are you a seasoned Full Stack Developer ready to work on cutting-edge technology solutions in a global automotive environment? Our client in the Automotive industry is seeking an Expert Full...
PHP Developer – Gauteng Johannesburg
PHP ProgrammerJohannesburg | Salary: R25,000 - R30,000 per month About Our ClientOur client is a leader in promotions and incentive-driven marketing in South Africa. They partner with top brands to create engaging loyalty campaigns, interactive promotions, and digital...
Azure DevOps Engineer – Gauteng Rosebank
Shape the future of enterprise cloud solutions with your Azure expertise! Is this you? You're a strategic thinker and hands-on problem solver with a passion for automation and best practice. Confident under pressure, you thrive in complex environments where security,...
Senior Web Developer
A company that provides a Platform-as-a-Service (PaaS) solution for financial institutions, focusing on core banking functionalities, digital banking, and related services, is seeking a dedicated and organized Senior Web Developer to join their dynamic...
AWS Data Engineer at Sabenza IT & Recruitment
RequirementsWe are looking for an experience AWS Data Engineer to join our team.Responsibilities: Data Management and API integration. Experience in handling data management requirements, integration platforms, and have expertise with APIs. Design and implement e data...
Mid-Senior Data Analyst (6-Month Contract) (JHB Hybrid)
ENVIRONMENT:JOIN an exciting project role as your expertise as a Mid-Senior Data Analyst is sought by an established Foundation with a mission to strengthen the entrepreneurial ecosystem to fill a 6-month renewable contract. The project will entail creating analytics...
Desktop Support Engineer
We are looking for a Desktop Support Engineer to provide End User Computer Support for users of our client, Africa's biggest sugar producer, with extensive business operations in six African countries, manufacturing sugar and downstream products from cane supplied by...
Senior Web Developer – Gauteng Johannesburg
A company that provides a Platform-as-a-Service (PaaS) solution for financial institutions, focusing on core banking functionalities, digital banking, and related services, is seeking a dedicated and organized Senior Web Developer to join their dynamic...
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