When booking a flight, experience at the airport is an increasingly important consideration for passengers beyond just cost and availability of destinations. This is according to SITA's 2023 Passenger IT Insights report, which finds customers are looking to technology...

Threads has released a new Web version that allows users to finally search for content and use other features from any of their desktop devices. There are over 43-million visits to Threads per month from desktop and mobile. Kaspersky experts have compiled a list of...

Kathy Gibson reports - There is no doubt that the Coivd-19 virus has impacted every person and business on the planet. What is important at this time is our reactions to it, says Cecil Munsamy, MD at AVeS Cyber Security. "At the beginning we were caught off-guard, not...

Many South Africans are rejoicing over President Ramaphosa's latest announcement that the easing of the Covid-19 lockdown regulations will mean they can restock their liquor shelves and wine fridges. When South Africa moves down to lockdown level 3, alcohol sales will...

The devastating effects of South Africa's draconian lockdown are playing out in front of our eyes, writes Chris Hattingh, project manager and researcher at the Free Market Foundation. Implemented on 27 March 2020, the lockdown has piled on misery for an economy that...

The Africa Women Innovation and Entrepreneurship Forum (AWIEF) is calling for nominations for AWIEF Awards 2020. This year marks the fourth edition of the highly-anticipated AWIEF Awards which serves as the premier platform to highlight achievements in women...

Half of US healthcare providers will invest in robotic process automation (RPA) in the next three years, up from 5% today, according to Gartner. The heightened need to optimise costs and scarce healthcare resources during the coronavirus pandemic is providing further...

Kaspersky researchers have found that the number of applications capable of bombarding users with unwanted advertising is increasing on official marketplaces. Three new applications with adware modules were found on the Google Play store in a span of just three...

As technology drives customer expectations to new heights, marketers in South Africa have emerged as not just messengers, but engagers who foster meaningful customer relationships well beyond the first purchase. This is one of the findings from the sixth edition of...

The South African cellular network industry has improved in the customer satisfaction stakes, but there's not much to choose between them, and customers have pretty low expectations. According to the latest South African Customer Satisfaction Index (SA-csi) for Mobile...