Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
Historic achievement for UP graduate
Mongiwa Hazel Ntuli, just 17 years old, has graduated with a degree in Actuarial Science from the University of Pretoria, making her one of the youngest graduates in the university’s history. Originally from Rosettenville in Johannesburg, Ntuli demonstrated an...
Malware targeting fintech, online trading uncovered
Kaspersky has revealed the discovery of GriffithRAT, a new and sophisticated malware used in campaigns targeting fintech companies, online trading platforms, and betting firms worldwide, including in the UAE, Egypt, Turkiye and South Africa. Distributed via Skype and...
Ecobank wins Best Bank award
Ecobank has been named Best Bank in Africa 2025 in Global Finance’s World’s Best Banks 2025 Awards. Ecobank Gambia and Ecobank Togo were also named as the Best Banks 2025 in their respective countries. Jeremy Awori, CEO of Ecobank Group, says: “Driving intra-African...
Take-home pay slows again in April
The average nominal take-home pay in April 2025 recorded a second consecutive month of moderation, according to the BankservAfrica Take-home Pay Index (BTPI), which reflects data from approximately 3,8-million salary earners. With economic headwinds mounting and...
Technology critical for African agriculture’s future
Technology - particularly artificial intelligence (AI) – plays a critical role in enhancing agricultural productivity and reducing poverty across the continent. This is one of the findings from a white paper highlighting the trends shaping the agricultural landscape...
AI, IoT drive smart agriculture growth
The global smart agriculture market size is estimated to reach $54,71-billion by 2030, registering a CAGR of 13,9% from 2025 to 2030, according to a new report by Grand View Research. The major factors driving the growth of the agtech industry are the increasing use...
Africans’ loyalty to local brands drops
The 15th annual Brand Africa 100 | Africa’s Best Brands reveals a stark disconnect between rising African optimism and declining brand loyalty. While 68% of Africans express belief in Africa, up from 64% in 2024, only 11% of the Top 100 most admired brands are African...
Cancer centre pushes research boundaries with AI
The Royal Marsden NHS Foundation Trust, a specialist cancer center, has announced a pioneering partnership with NTT Data and CARPL.ai, a enterprise imaging artificial intelligence (AI) and machine learning operations (MLOps) platform. Together, they have designed and...
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Digital citizenship in the smart city era
What is a smart city? For many, the answer is technology. A smart city is, by definition, a technologically modern urban area that uses different types of electronic methods and sensors (sometimes hundreds or thousands) to collect specific data. By Bertus Engelbrecht,...
Advanced and persistent threats to define the digital security landscape
If 2023 was marked by cybercriminals' remarkable adaptability and relentless pursuit of new avenues to achieve their goals - be it through exploiting vulnerabilities, gaining unauthorised access, compromising sensitive information, or defrauding individuals - the year...
Geospatial data helps manage natural hazards, climate change threats
Mitigating the increasing effects of climate change has become a top priority for South African insurers who have collectively paid billions of rands in related damages over the past five to 10 years. By Zelda Els, technical specialist at Santam The increasing...
The future of AI is human
In an era where the ever-advancing wave of artificial intelligence (AI) and machine learning (ML) washes over every corner of our existence, we find ourselves gripped by the undeniable potential of these transformative technologies. From redefining how we communicate...
Resolve the talent shortage with a skills-based approach
The skills shortage remains a pressing priority for organisations trying to keep up with the radical revolutions of digital, AI, machine learning and quantum. According to Statista, more than half of global organisations have hit the skills shortage roadblock and it...
Development tips to combat mounting app abandonment
In a landscape dominated by digital solutions, a well-researched and thoughtfully designed app can take your business to new heights - increasing accessibility and revenue generation, elevating brand visibility and marketing opportunities, and allowing for data...
Have you outgrown your payroll software?
Managing your company's payroll should be a seamless experience, but if your payroll department is constantly in a state of crisis management, it's highly likely that the payroll solution you're using is no longer capable of meeting the organisation's evolving...
Student competition empowers next generation of tech innovators
The Council for Scientific and Industrial Research (CSIR) and Dell Technologies South Africa have announced a Student Cluster Competition set to empower the next generation of tech innovators. During the course of the competition, undergraduate students will develop...
Commercial printers’ potential boosted by inkjet
Commercial printers in South Africa face a number of challenges in today's economy including the rise of all things digital, economic stress, heightened competition, rising costs and the importance of environmental concerns. Heidie-Mari Middel, production specialist...
WiFi 7 will transform business as we know it
Wireless acts as the front door to a network's user experience. But with the multitude of wireless devices and things, sometimes the importance of that first impression gets lost. By Stefani Johnson, product marketing manager (wireless) at Cisco That front door opens...
Data Engineer / Data Scientist – Western Cape Cape Town Region
One of our clients is looking for a versatile Data Engineer / Data Scientist to drive data-driven insights. This role involves end-to-end data lifecycle management: building robust data pipelines, developing advanced analytical and ML/AI solutions, and creating...
Software Developer at The Foschini Group
JOB DESCRIPTION Key Responsibilities: Analysis, development and maintenance of integration solutions across TFG. Maintaining momentum on high priority initiatives. Building and enhancing integration capabilities that enable secure, scalable and maintainable data...
Senior Unix/Linux Systems Administrator
Senior Unix/Linux System Administrator Seasoned Unix/Linux System Administrator with over 8 years of experience administering and maintaining Oracle Solaris, Red Hat Enterprise Linux (RHEL), and Oracle Linux infrastructures across hybrid environments, including...
Mid-Level Software Engineer
Our client is looking for a Mid-Level Software Engineer based in CPT Key Requirements 4 years' experience.BSc/ BTech/ [URL Removed]C/C++MATLABC#PythonGitShould you meet the requirements for this position, please email your CV to [Email Address Removed] You can also...
Software Developer at The Foschini Group – Western Cape Parow East
JOB DESCRIPTION Key Responsibilities: Analysis, development and maintenance of integration solutions across TFG. Maintaining momentum on high priority initiatives. Building and enhancing integration capabilities that enable secure, scalable and maintainable data...
Senior Unix/Linux Systems Administrator – Gauteng Braamfontein
Senior Unix/Linux System Administrator Seasoned Unix/Linux System Administrator with over 8 years of experience administering and maintaining Oracle Solaris, Red Hat Enterprise Linux (RHEL), and Oracle Linux infrastructures across hybrid environments, including...
Mid-Level Software Engineer – Western Cape Cape Town Region
Our client is looking for a Mid-Level Software Engineer based in CPT Key Requirements 4 years' experience.BSc/ BTech/ [URL Removed]C/C++MATLABC#PythonGitShould you meet the requirements for this position, please email your CV to [Email Address Removed] You can also...
Integration Developer at Financial Intelligence Centre
JOB PURPOSE: Design, build, and implement integration solutions that connect various software applications, systems, and databases within an organisation and ensure seamless data exchange and communication between different IT systems meeting the business requirements...
Intermediate Full Stack Developer
Intermediate Fullstack .NET DeveloperBuild the future, debug the past—code your way through the full stack!R 300 000 - R 480 000Role Overview:Join our Digital Team, where you'll play a key role in optimizing and operating our core systems and technology processes...
CNC Programmer at Red Ember Recruitment (PTY) Ltd
Red Ember Recruitment is recruiting for Machine Fitter for one of the manufacturing companies in Cape Town. A key aspect of this role is to qualify new parts for production, from the planning phase through to final inspection, before handing the process over to the...
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