Fraudsters honing in on specific targets with AI
Fraudsters are increasingly targeting money itself - and AI is making it easier than ever for them, according to new research from Riskified. New financial platforms for cryptocurrency, remittances, and precious metals have made moving money faster and more...
Self-service and live chat to be top customer service technologies by 2027
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, says Gartner. A survey of 265 customer service & support...
Pinnacle signs up as IBM’s second distributor in SA
Looking to leverage the vendor’s innovations in AI, hybrid cloud, data analytics, and cybersecurity, Pinnacle ICT has signed to become IBM’s second major distributor in South Africa. At the heart of this collaboration is Pinnacle’s mission to provide businesses with...
CEOs believe their executive teams lack ‘AI savvy’
Only 44% of CIOs are deemed by their CEOs to be “AI savvy” according to a survey by Gartner.The Gartner CEO and Senior Business Executive Survey of 456 CEOs and other senior business executives worldwide was conducted from June to November 2024 and measured CEOs'...
The impact of Trump’s tariffs on the supply chain
President Donald Trump’s return to the White House has been accompanied by aggressive trade policies including expanded tariffs on Chinese imports, universal import levies, and uncertainty around multilateral trade agreements which are reshaping global supply chains....
Phishing scam targets MS Dynamics 365 Customer Voice
Check Point Research has identified a new phishing campaign that exploits Microsoft’s Dynamics 365 Customer Voice, a customer relationship management software product. It’s often used to record customer calls, monitor customer reviews, share surveys, and track...
Steady growth for UC&C market
In 2024, the worldwide Unified Communications & Collaboration (UC&C) market revenues grew 7,8% year-on-year (YoY) to $69,2-billion, according to the International Data Corporation's (IDC) Worldwide Quarterly Unified Communications and Collaboration Tracker....
Key actions to build employee trust amid times of disruption
HR leaders must take four strategic actions to strengthen employee trust and stave off negative talent outcomes and decreased productivity in today's rapidly changing business landscape, according to Gartner. “Trust is crucial for organisations’ success,” says Ned...
The danger of corporate email being used for personal accounts
Employees may also use corporate emails to register for personal accounts on marketplaces and social media, increasing the risk of account theft and corporate security breaches, according to a study by Kaspersky Digital Footprint Intelligence. Kaspersky experts...
Campus NaaS revenues expand rapidly in challenging market
Dell’Oro Group has published market share tables for the public cloud-managed campus switch and WLAN markets showing that revenues are expected to experience double-digit growth over the next three years. “Vendors who sell public cloud-managed LAN solutions are able...
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Business communication trends for 2024
Moving to the cloud is essential. Businesses that don't move to the cloud can, to some degree, add complicated layers to their legacy systems in an effort to keep up with the times, but eventually, they will be forced to make the move. By David Meintjes, CEO of...
Sharenting and security concerns
Sharing that cute photo of your kid's first day at school may have harmless intentions, but there are downsides to sharing too much information about your little ones online. This is according to Carey van Vlaanderen, CEO of ESET Southern Africa, who says: "It may be...
Fintech trends for 2024
Financial technology, or fintech, is undergoing rapid and transformative changes. As we look ahead to 2024, several key trends are poised to shape the landscape of the booming industry, according to Nigel Green of deVere Group. "2024 promises to be a dynamic and...
Moving from GEO to LEO could transform enterprise connectivity
Theo Van Zyl, Head of Wireless at Vox talks satellites and connectivity and the value of speed when reimagining enterprise connectivity. Latency is a keyword for connectivity, especially within organisations that demand high-speed, highly available solutions that meet...
BlueInvest Africa 2024 calls for African entrepreneurs
BlueInvest Africa is calling for African entrepreneurs eager to venture into the blue economy. Thirty outstanding projects will be handpicked for presentation to a panel of investors at the second edition of BlueInvest Africa, scheduled to take place in Kenya on 3 and...
SA companies need a holistic approach to BEC
As business email compromise (BEC) tactics become more sophisticated, South African organisations need a holistic response plan in place, before an attack happens, writes Ryan Mer, CEO of eftsure Africa. As technology advances, criminals are leveraging artificial...
How technology is making workplaces better in 2024
In today's rapidly changing business environment, the significance of employee productivity and satisfaction cannot be overstated. They are critical elements that drive the success of any business. The landscape of the workplace has undergone a dramatic transformation...
2024 and the next technological frontier
As we bid farewell to 2023, and stand on the precipice of a transformative 2024, the convergence of three major trends - ChatGPT's ongoing influence, the surge of cloud computing, and the intersection of green energy and computing - paints a dynamic portrait of the...
Centralised data management saves lives in the mining sector
The mining sector has not escaped the move toward digitalisation, but the nature of the industry means that it faces multiple challenges when it comes to managing, protecting and storing data. One of the central factors for these challenges is the decentralised nature...
Navigating the open source landscape
In the ever-evolving landscape of technology, open source software stands as a pillar of innovation, collaboration, and versatility. By Johannes Briel, senior IT security specialist - PCI QSA, QSA (P2PE) at Galix As we venture through 2023, open source presents many...
Front End Developer – Western Cape Cape Town
Front-end Software Engineer We have an exciting opportunity for a Skilled Front-end Software Engineer to join a dynamic, cross-functional team working on cutting-edge applications across web and mobile platforms. This role is suited to a senior engineer who thrives on...
Service Desk Analyst
The Service Desk Analyst is the first point of contact for user who call the IT Service Desk. Providing the highest level of customer service, the Service Desk Analyst answers incoming calls, documents all incidents and requests information in the service management...
Senior Data Engineer (6-Month Contract) (JHB Hybrid)
ENVIRONMENT:OUR client, a reputable Foundation with a mission to strengthen the entrepreneurial ecosystem, has an exciting 6-month renewable contract project-based role for an experienced Senior Data Engineer. The project entails building an enterprise data platform...
Business Analyst
My client based in Bellville (Northern Suburbs) is currently looking for a Business Analyst to join them on a fixed term contract IT / Finance Responsibilities Consult with business to identify business problems and opportunitiesAssist with conceptualization, proposal...
Java Developer
Java Software EngineerThe Level III Software Engineer is a key member of a dynamic, cross-functional team responsible for the entire software development lifecycle-from initial concept through development, deployment, and ongoing operation. This role demands a strong...
Service Desk Analyst – Gauteng Turffontein
The Service Desk Analyst is the first point of contact for user who call the IT Service Desk. Providing the highest level of customer service, the Service Desk Analyst answers incoming calls, documents all incidents and requests information in the service management...
Senior Data Engineer (6-Month Contract) (JHB Hybrid) – Gauteng Bryanston
ENVIRONMENT:OUR client, a reputable Foundation with a mission to strengthen the entrepreneurial ecosystem, has an exciting 6-month renewable contract project-based role for an experienced Senior Data Engineer. The project entails building an enterprise data platform...
Business Analyst – Western Cape Cape Town Region
My client based in Bellville (Northern Suburbs) is currently looking for a Business Analyst to join them on a fixed term contract IT / Finance Responsibilities Consult with business to identify business problems and opportunitiesAssist with conceptualization, proposal...
Java Developer – Western Cape Cape Town
Java Software EngineerThe Level III Software Engineer is a key member of a dynamic, cross-functional team responsible for the entire software development lifecycle-from initial concept through development, deployment, and ongoing operation. This role demands a strong...
Data Analyst
Be the brains behind better audits! Join an External Audit team as a Data Analyst and be the detective behind the numbers—spotting anomalies, uncovering hidden patterns, and driving smarter decisions.The ideal candidate will support audit engagements by leveraging...
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