High-effort’ customer service transitions impact CX
Sixty-two percent of customer service channel transitions are "high-effort" for customers, according to Gartner, which adds that less than half of customers who experience a high-effort transition will use self-service again for their next interaction. A Gartner...
Why Threads is a genuine threat to Twitter
With the new Threads social media platform on the rise - destined, some say, to reshape how we communicate, promote brands, and engage with each other - an exciting new era is seemingly underway. "Among the launch of numerous social media platforms over the years,...
Moves to make data centres carbon-neutral
An alliance of academia and industry representatives at the World Economic Forum have announced the Swiss Data Centre Efficiency Label, with an initial goal to decarbonise data centres in Switzerland and significantly reduce their overall energy consumption. Initiated...
Cable ship sets sail to repair submarine breaks
Cable ship Leon Thevenin departed Cape Town Harbour on Wednesday evening (22 January 2020) and will sail to offshore Angola where the first steps of the physical repair on damaged undersea cables - South Atlantic 3/West Africa Submarine Cable (SAT3/WASC) and the West...
Uncertainty the name of the game for SA economy
Kathy Gibson is with PwC at Melrose Arch – The only thing that is certain about South Africa’s economic outlook is uncertainty. Indeed, around the world CEOs are exhibiting a record level of pessimism about what lies ahead for the global economy – fears that are...
Cyber-threats and the impact on business
Cybersecurity is seen as a threat by companies around the world, even though it is often overshadowed by the bigger perceived threats around the economy and uncertainty. Dion Shango, CEO of PwC Africa, points out that the PwC CEO Survey indicates that regulators are...
CEOs take notice of climate change imperatives
The tide has turned on climate change, with organisations around the world starting to take notice of the issue. This is according to PwC Africa CEO Dion Shango, presenting findings from PwC’s annual CEO Survey. ““However, even with that shift in perception, it is...
Mission, innovation, inclusion key for new leadership model
A new research study from the World Economic Forum in collaboration with Accenture has identified five elements at the heart of a new model of responsible leadership for an era of stakeholder capitalism -- one that focuses on strong organisational performance in...
New ways to fund connectivity called for
The ITU UNESCO Broadband Commission for Sustainable Development examined new financing models that would help accelerate 'meaningful universal connectivity' on the sidelines of the Annual Meeting of the World Economic Forum in Davos, Switzerland. Today, an estimated...
Business leaders urged to commit to fintech
Davos delegates urgently need to make a big, bold commitment this year to fintech. This is word from Nigel Green, founder and chief executive of deVere Group, as world leaders, CEOs, academics, influencers and celebrities head to the Swiss mountain resort of Davos for...
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Test Analyst – Gauteng Pretoria CBD
Our client based in Pretoria is urgently looking for a Test Analyst to be on a 12 months renewable contract Qualifications/ Certification:- Degree / Diploma in a relevant field.- ISTQB TA or equivalentThe following is required:- Experience in testing in a OBIEE BI...
Senior IT Developer (Hybrid) – Eastern Cape Gqebera
Our client in the logistics industry based in Port Elizabeth is currently looking to employ a Senior IT Developer (Hybrid).Purpose:Support the software development process within the organisation by providing technical insights and direction throughout the SDLC....
IT Specialist – Remote Remote
IT ManagerGrow and develop your career with this fantastic opportunity! R45 000 - R65 000Improve and maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.Oversees...
IT Support (Level 3+) – Western Cape Cape Town Region
Level 3 IT Support(Work hours -> 3pm-11pm/4pm-12pm) Our client is a fast-growing Managed Service Providers (MSP) located in the US, that specializes in technology solutions for small and mid-size businesses. As an MSP they become an extension of their clients and...
Data Analyst – Gauteng Johannesburg North
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Data Analyst to join our financial services client based in Sandton for a 12-months contract role.What you will be doing / What...
Systems Engineer: Technical and Infrastructure – KwaZulu-Natal Durban
Our client - CAPRISA - is an award-winning global research organisation located on the campus of the Nelson Mandela School of Medicine in Durban, South Africa and undertakes research in HIV, TB and Covid at four clinical research sites in KwaZulu-Natal.CAPRISA's goal...
Senior Compass Oracle ETL Developer – Gauteng Johannesburg
GoldenRule is recruiting for a Leader in the Insurance Industry. We are searching for a Senior Compass Oracle ETL Developer to join a highly dynamic and fast paced team. The role is HybridOracle PL/SQL - RequiredCOMPASS database is essentialDatawarehouse experience is...
Network Support Engineer (Tier 2)
Role: Network Support Engineer - Tier 2 Location: Johannesburg North - HybridAre you ready to take your career to the next level in a dynamic and service-driven environment? We are looking for a talented and experienced Tier 2 Network Support Engineer to join our...
Analyst Programmer (Microsoft C# .NET)
Our client is looking for an experience, dedicated career professional to join their team.RequirementsBachelor Degree/Diploma in Computer Science, Engineering, or relevant experience in related field3 Years' experience in Microsoft C# .NETSolid experience in writing...
DevOps Engineer at Reverside
Reverside is a Global ICT company focusing on Digital Engineering, Integration, Cyber-Security, Cloud and Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and Gurgaon, India. Reverside has its Global Headquarter in...
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