Shoppers enticed by great offers, but let down by poor service
South African retailers have successfully driven positive consumer perceptions through special offers and affordable product promotions, but their customer service capabilities are leaving much to be desired. This is according to the South African Retail Sentiment...
Guidelines for trustworthy, resilient digital infrastructure agreed
Regulatory leaders from around the world agreed today on a new set of guidelines to secure an inclusive and sustainable digital future for all. The Best Practice Guidelines adopted at the International Telecommunication Union's Global Symposium for Regulators (GSR-23)...
Get onboard with digital supremacy or become digital dependent
As the current decade comes to an end, the digital economy is approaching a critical tipping point. By 2023, IDC predicts that the global economy will finally reach "digital supremacy" with more than half of all GDP worldwide driven by products and services from...
MTBPS gives grim economic outlook
When Finance Minister Tito Mboweni presented his Medium-Term Budget Policy Statement yesterday, he laid out a morbid outlook for the fiscus in the absence of reforms that are now envisaged for announcement in the Budget Speech 2020. Lullu Krugel and Christie Viljoen,...
Retail Capital calls for more SME support
Finance Minister Tito Mboweni delivered his Medium-term Budget Policy Speech (MTBPS) yesterday on the back of skyrocketing debt that is expected to reach 60% of GDP if no intervention is made. Meanwhile, unemployment figures earlier in the week showed an 11-year high...
Growth equity fund supports ICT entrepreneurs
The Hlayisani Capital offers strategic support and capital to high-growth, high-impact entrepreneurs. The team behind Hlayisani Growth Fund - including Dr Reuel Khoza and Michael Jordaan - is adding value to a number of enterprises in southern Africa with investments...
Predictive maintenance can’t guarantee against big losses
As part of ongoing industrial networking (Industry 4.0), predictive maintenance is beginning to make inroads in many factories and industrial facilities - however, it's no guarantee against major losses. In an ideal world, it would allow faults to be predicted, and...
Nigeria, Ghana lead MTN growth
MTN has increased its group subscribers increased quarter-on-quarter (QoQ) by 3,5-million to 243,7-million. In its quarterly update for the period ended 30 September, the group reports that active data subscribers increased QoQ by 4,7-million to 87-million, and active...
No end in sight to wearables growth
Worldwide end-user spending on wearable devices will total $52-billion in 2020 -- an increase of 27% from 2019. This is according to the latest forecast from Gartner, which predicts that worldwide wearable devices end-user spending is on pace to reach $41-billion in...
Liquid Telecom unveils brand-new network
Kathy Gibson reports - Liquid Telecom has done a complete rip-and-replace of its network, today unveiling new transmission, core and access structures. Reshaad Sha, CEO of Liquid Telecom, says the company can now deliver 10-times more connectivity across its customer...
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IT Quality Test Analyst (CH946) – Western Cape Kuils River
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