Humans will be more cost-effective than GenAI for CX
By 2030, cost per resolution for generative AI (GenAI) will exceed $3, higher than many B2C offshore human agents, according to Gartner. Rising data center costs, a pivot from subsidised growth to profitability for AI vendors, and increasingly complex use cases that...
How to measure data streaming ROI
Organisations measure their return on investment from both operational and business perspectives. This is one finding from a survey of 200 senior IT and data executives at large companies with an annual revenue of $50-million or more. The study, which was commissioned...
SA is Africa’s prime target for DDoS attacks
South Africa, Morocco, and Kenya were the three most targeted African countries for Distributed Denial of Service (DDoS) attacks in the first half of 2025, according to NetScout’s latest global threat intelligence report – with South Africa ranked as the continent’s...
More than half of PCs are still running Windows 10
According to Kaspersky’s statistics, more than half of general users and nearly 60% of corporate users currently use Windows 10 OS. Only 33% of those polled have already upgraded their devices to Windows 11. In Africa, 35,95% of users have upgraded to Windows 11,...
DCC Technologies to distribute ASUS Business solutions
DCC Technologies will distributor the Business SYS product range from ASUS Business. The partnership comes at a time when companies across the region are under pressure to adopt new digital tools to remain competitive, improve efficiency and protect sensitive data....
How HR became critical C-suite players
Chief human resources officers (CHROs) are playing an increasingly pivotal role in shaping business success - with 88% of CHROs stating that their influence in the workplace is at an all-time high, according to a new report from International Workplace Group (IWG)....
iPhone Air eSIM-only push is a digital watershed moment
While Apple’s launch of its latest iPhone has captured the world’s attention for its super-slim and lightweight design, analysts GlobalData say that the main attraction should be on its exclusive eSIM-enablement. “While the global press has focused in on the iPhone...
Finance AI technologies to watch
Chief financial officers (CFOs) and finance leaders grappling with the volume and pace of AI developments in corporate finance should focus on three areas in the near term, according to Gartner. “The pace and potential of AI developments in finance can be...
Oracle, OpenAI in $300bn data centre deal
OpenAI plans to spend about $300-billion with Oracle, building artificial intelligence data centres to deliver artificial intelligence. This was revealed yesterday by the Wall Street Journal, following the release of Oracle’s financial results. The deal is expected to...
Despite challenges, economy shows resilience
August 2025 showed a fourth month of consecutive economic gains, a clear sign of economic resilience amid persistent headwinds. This is the headline finding from the PayInc Economic Index, launched today by PayInc, formerly BankservAfrica. With a refreshed...
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Paratus Express Route from Johannesburg to Europe goes live
Paratus Group has launched what it believes to be the fastest fibre express route from Johannesburg to Europe. Using Infinera FlexILS and GX Series DWDM equipment, latency on the new route is just 123 milliseconds and the Infinera equipment can support wavelengths of...
MTN MoMo expands remittance services to 25 new wallet corridors
MTN MoMo, MTN's mobile money app, has significantly expanded its international remittances capabilities with the launch of 25 new wallet corridors across 10 new countries . With this expansion, MoMo users can now send money to over 200-million wallets operated by 39...
Seacom launches LEO satellite service for enterprise clients
Seacom has launched its new low earth orbit (LEO) satellite service for enterprise clients, complementing existing terrestrial broadband infrastructure and technologies. The launch comes after a two-year process of consultation with industry partners. During that...
Collboration redefines the ICT landscape
In a paradoxical twist, our journey into the future starts with a retrospective glance at innovation's history - a lesson in the timeless art of collaboration, writes Tholo Lerotholi, co-founder of Merge X. Think Thomas Edison, popularly known as the father of...
Metrofile Kenya adds cloud offering
Metrofile has launched its new cloud services, designed to address the challenges of data volume growth, security threats, and the increasing demand for compliance with Kenya's Data Protection Act. "Our cloud services are not just about storage; they're about...
Load shedding versus load curtailment
As of 1 March 2024, Eskom has taken over control of load shedding in the City of Ekurhuleni. This, after the city reportedly failed to execute power outages when required. However, the metro has negotiated with the power utility for load curtailment to be implemented...
Darktrace and BDO Cyber Lab reaffirm partnership
BDO Cyber Lab and Darktrace have today their strategic partnership, collaborating to combat the evolving threat landscape with AI technology and expert risk mitigation strategies. "Partnerships are key to solving many of the cyber-security threats we face today. Our...
5 tech specs that have us excited for the Redmi Note 13 Series
From sunrise to sunset, you could be living a new smart life.As tech enthusiasts it is easy to miss out on another launch of new phones, but the Redmi Note 13 Series is not just another everyday launch as these new devices bring with them a lot of interesting features...
Unforeseen volume spikes don’t have to be a risk for the contact centre
Every contact centre experiences query spikes from time to time. For the most part, however, those spikes can be planned for. By Ryan Falkenberg, co-CEO of Clevva In the retail space, for example, contact centres can expect massive spikes around big shopping periods...
How to safeguard essential business data against emerging threats
The evolving nature of cyberattacks pose a constant threat to organisations, and staying up-to-date with the latest technology is no longer sufficient to ensure security. By Aslam Tajbhai, solutions architect at DMP South Africa With the emergence of artificial...
Senior Software Engineer (C#.NET & SQL) (CPT)
ENVIRONMENT:DESIGN and implement robust event-driven systems in C# .NET and MS SQL, provide technical solutions for the global Operations teams as the next Senior Software Engineer wanted by an innovative Independent Asset Management Firm. The role will be embedded in...
Business Analyst NH
Gather, analyze, and document business and technical requirements related to the SQL upgrade.Collaborate with database administrators, developers, vendors and project managers to ensure alignment on scope and deliverables.Assess current SQL environment and identify...
Senior Software Engineer (C#.NET & SQL) (CPT) – Western Cape Cape Town
ENVIRONMENT:DESIGN and implement robust event-driven systems in C# .NET and MS SQL, provide technical solutions for the global Operations teams as the next Senior Software Engineer wanted by an innovative Independent Asset Management Firm. The role will be embedded in...
Business Analyst NH – Gauteng Johannesburg
Gather, analyze, and document business and technical requirements related to the SQL upgrade.Collaborate with database administrators, developers, vendors and project managers to ensure alignment on scope and deliverables.Assess current SQL environment and identify...
Technical Business Analyst (1-Year Fixed-term Contract) (CPT)
ENVIRONMENT:BE responsible for delivering robust data and reporting solutions to support the global regulatory obligations under EMIR and MiFIR/MiFID of a dynamic Independent Asset Management Firm seeking a Technical Business Analyst. You will perform detailed...
Full Stack Developer (Senior) at Sabenza IT & Recruitment
We're on the lookout for a passionate Senior Full Stack Developer who thrives in cloud-driven, high-performance environments. You'll be part of a dynamic global tech team working on large-scale integration and streaming platforms that power real-time business...
Technical Business Analyst (1-Year Fixed-term Contract) (CPT) – Western Cape Cape Town
ENVIRONMENT:BE responsible for delivering robust data and reporting solutions to support the global regulatory obligations under EMIR and MiFIR/MiFID of a dynamic Independent Asset Management Firm seeking a Technical Business Analyst. You will perform detailed...
Full Stack Developer (Senior) at Sabenza IT & Recruitment – Gauteng Pretoria
We're on the lookout for a passionate Senior Full Stack Developer who thrives in cloud-driven, high-performance environments. You'll be part of a dynamic global tech team working on large-scale integration and streaming platforms that power real-time business...
Project Manager (Health & Medicine)
Project Manager (Health & Medicine) About the Company We are a well-established, specialist South African provider in the Health and Medicine sector, operating since 1995. We focus on delivering compliant and comprehensive solutions in Occupational Health,...
Software Developer
The Software Developer will play a key role in documenting, designing, developing, and maintaining high-performance software solutions that support the company's telecommunications systems and services. Key Requirements Degree or Advanced Diploma in Computer Science,...
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