Contact centres take CX into the future
Kathy Gibson reports from Gitex - As the business landscape shifts, the contact centre is becoming more important to businesses looking to leverage cloud computing and advanced analytics to redefine the customer experience they offer. Todd Zerbe, senior...
Cyberthreats pose risks to food security in Africa
When it comes to the digitisation of agriculture, countries across sub-Sahara Africa are at varying stages of technology adoption and transformation. But even though smart technology is increasingly used to make agriculture more efficient, there are risks when it...
SA team builds solar-powered house
Three University of Cape Town (UCT) lecturers are part of the only team representing sub-Saharan Africa in an international competition to design and build a fully functional, modular, net-zero-energy house in Stellenbosch. The competition, Solar Decathlon, takes...
Rebuilding education for the class of 2030
According to the National Department of Basic Education there were more than 12-million learners in South African schools, both public and independent, in 2017. By Zoaib Hoosen, MD of Microsoft SA Most of these learners, 33 %, were in the Foundation Phase, meaning...
SACS links Africa, South America
The South Atlantic Cable System (SACS) is on-stream and open for commercial traffic. The first and fastest link between Africa and the Americas offers lower latency and will provide a more direct routing for internet traffic in the southern hemisphere. The Angola...
Where to find the world’s cheapest beer …
The average cost of a 500ml bottle of beer purchased at a bar in Munich is EUR6.37, compared with EUR6.09 last year. However, this is still considerably cheaper than the price of a beer in London where the average is EUR7.87, almost 25% more expensive. The most...
Cyber-attacks seen as the new normal in SA
Most South Africans (87%) now accept that data breaches and hacks are the new normal and will likely happen to everyone. And, according to a recent survey in South Africa conducted by Mastercard, 70% of people believe there is not much they can do to protect their...
Open Data Initiative aims to improve CX
The CEOs of Adobe, Microsoft and SAP have introduced the Open Data Initiative, aimed at empowering companies to derive more value from their data and deliver better customer experiences in realtime. The three CEOs, Adobe's Shantanu Narayen, Microsoft's Satya Nadella...
USBs used to spread crypto-mining malware
USB devices, best known for spreading malware between unconnected computers have been harnessed by cyber-attackers as an effective and persistent distribution vehicle for crypto-mining malware. Although the range and number of attacks is relatively low, the victim...
Digital transformation adds security risk
While 67% of organisations have embarked on digital transformation journeys - and South African companies are not lagging - going digital can increase security risks. Fortinet has released its 2018 Security Implications of Digital Transformation Survey, which provides...
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Junior Business Analyst (Software)
We are seeking a highly motivated and skilled Junior Business Analyst to join our software development team.The Junior Business Analyst will be responsible for analyzing business requirements, identifying software solutions, and working with the development team to...
Database Administrator – Western Cape Cape Town CBD
WORK FROM HOME This position reports to the Data Platform Engineering Manager Your mission, should you choose to accept it: Develop and support multiple database instances, including cloud based solutions.We use and support mainly Microsoft SQL Server, MySQL and...
Business Intelligence Business Analyst I [BIBA I] at Capitec Bank Ltd – Western Cape Stellenbosch
Company description: Capitec Bank is a leading South African retail bank that focuses on essential banking services and provides innovative transacting, savings, insurance and unsecured lending products to individuals. Capitec's mission is to make banking simple and...
QA Test Analyst – Gauteng Bryanston
The purpose of this role is to ensure the quality and accuracy of our softwareproducts through the creation and execution of comprehensive test plans andtest cases -Description-- ? Develop and execute test plans and test cases to ensure the qualityand accuracy of our...
Senior SQL DBA – Western Cape Cape Town CBD
A team responsible for digitally enabled technology service as a group COE, driving business and transformation and providing group-wide digital and data architecture, operating the various technology platforms and shared services, ensuring cyber and information...
Technical Lead (Python) (Remote) at Datafin Recruitment – Western Cape Cape Town
ENVIRONMENT:A South Africa-based Free and Open-Source GIS Service Provider is looking for a Technical Lead (Python) to join their team. As a Technical Lead, you will be working closely with senior stakeholders to understand business requirements and help translate...
Junior Business Analyst (Software) – Gauteng
We are seeking a highly motivated and skilled Junior Business Analyst to join our software development team.The Junior Business Analyst will be responsible for analyzing business requirements, identifying software solutions, and working with the development team to...
Support Engineer (Citrix) at Datafin Recruitment
ENVIRONMENT:PROVIDE 1st and 2nd Line Citrix Support as the next strong technical & ambitious Support Engineer sought by a dynamic Internet Service & Network Specialist to join its team. This will include supporting Citrix virtual apps, desktops, application...
Systems Coordinator
Our client is searching for a Systems Coordinator, your main responsibility will be to stand in for the Group Development and Systems Manager from June 18, 2023, until January 31, 2024. During this period, you will be responsible for coordinating and overseeing...
Developer (Full Stack Developer)
-The purpose of the Developer (Full Stack Engineer) is to develop, maintain, operate,optimise and troubleshoot applications built in various technologies: ? To implement new capabilities for Business Core Services multipleplatforms using external, internal and partner...
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