Don’t be a distracted driver during this holiday month
April is distracted driving awareness month - a timely reminder for South Africans as many undertake holiday trips to make a conscious decision to never drive while distracted (DWD). Insurance data says distracted driving increases the likelihood of a crash by 60% and...
Gen Z is more resentful of AI as adoption stagnates
Gen Z is growing increasingly angry about the role of artificial intelligence in their lives. A new Gallup survey by the Walton Family Foundation and GSV Ventures shows that a generation once seen as AI’s early adopters is now sounding the alarm on its risks,...
More than half of retailers pay the ransom when they are hit
Sophos has released its fifth annual Sophos State of Ransomware in Retail report, a vendor-agnostic survey of IT and cybersecurity leaders across 16 countries. This year’s report reveals that nearly half (46%) of retail ransomware incidents were traced to an unknown...
Rapid adoption of AI has inherent risks
Surfshark analysis reveals that workers have been involved in more than 700 AI-related incidents and hazards so far this year, with the US representing nearly one-third of these cases – and a significant 72% of all cases reported caused "Economic/Property" harm to...
2026’s defining telecoms trends
Juniper Research has revealed its Top 10 telecoms and connectivity trends for 2026 in a new whitepaper that evaluates the forces redefining telecoms - from AI-driven automation to new connectivity models - and pinpoints where operators, vendors, and investors must act...
Gartner Hype Cycle reveals how AI could transform sales
In response to evolving buyer behaviors and shifting purchasing trends, chief sales officers (CSOs) are transforming traditional sales practices by embracing innovative approaches, according to Gartner. Gartner’s Hype Cycle for Sales Transformation, 2025 highlights...
Mobile and digital IDs defining the future of travel
The International Air Transport Association (IATA) has released the results of its 2025 Global Passenger Survey (GPS), highlighting two key trends that are redefining the passenger travel experience: mobile reliance is rising; and biometric adoption is accelerating....
DLL hijacking has doubled since 2023
Security specialist Kaspersky reports that dynamic link library (DLL) hijacking attacks have doubled in the past two years. DLL hijacking is a common technique in which attackers replace a library loaded by a legitimate process with a malicious one. It is used by...
Why aren’t we deploying AI data centres at scale?
Kathy Gibson reports from Tognana, Italy – Data centres are the engines of innovation, but face massive challenges to keep up with growing demands from artificial intelligence (AI), power and cooling issues, staffing shortages and sustainability imperatives. A panel...
Response speed crucial in preventing ransomware damage
Acting swiftly is essential to stopping ransomware attacks before they can cause serious harm, according to new insights from Cisco Talos, which says that organisations responding to detection system alerts within two hours - or engaging Talos IR (Incident Response)...
More News Today
A new era in skills development beckons
Is your company ready to successfully transition from Learnerships to Occupational Certificates? As the deadline of 30 June approaches for the registration of legacy learnerships, companies must ensure they are prepared for the seismic shift in the Skills Development...
Integrated enterprise customer-decisioning can future-proof your organisation
In 2022, there was a 24% increase in digital banking fraud in South Africa compared to the previous year. The same research showed that cybercriminal activity accounted for more than R740 million in company losses. With banking and financial crime escalating,...
For CX excellence, balance humanity with technology
In a hyper-competitive business landscape, customers will opt for the business that gives them the best experience. Khosi Ncube, chief experience officer at Rentoza, unpacks the importance of CX for the modern consumer and shares her advice on how to make CX a...
Duxbury releases dedicated switches for AV environments
Duxbury Networking has announced the availability of the range of Netgear Pro AV switches that are specifically engineered for delivering audio/video (AV) services over IP infrastructure. "Delivering IP-based AV packets to multiple conference rooms, TV screens in...
Virtual bookclub targets SA youth
The Fundza Literacy Trust has partnered with Zibuza.net and the Department of Arts, Culture and Sport to launch what it believes to be South Africa's first, cost-free virtual book club, tailored specifically for South African youth. The virtual space aims to fostering...
Adopting ITSM can deliver customer value
Virtually every business function inside an organisation requires technology to work effectively, writes Muggie van Staden, MD of Obsidian Systems. The digital 'glue' that binds all these once disparate systems is Enterprise Service Management (ESM) which breaks down...
White-label video learning could enhance corporate training
Given the breakneck pace of change in business today, the significance of efficient customer and employee training cannot be overstated. As companies strive to stay competitive, investing in the development of their people is critical, writes By Tebogo Moleta, MD and...
Rand volatility influences forex for businesses, individuals
It's no secret that the rand is incredibly volatile. Anyone who listens to the currency reports at the end of a news bulletin knows how big the swings (mostly in the wrong direction) any time there's a major economic event at home and abroad. By Harry Scherzer, CEO of...
How technology will transform our workplaces
Since the launch of ChatGPT in late 2022, the world has been abuzz with talk about the generative AI revolution and what it means for almost every sphere of society. Its impact on the workplace - the way people relate to each other as employees, perform their work...
How educators can protect children from digital dangers
Today's educators face a troubling digital dilemma: how to harness the power of technology for learning while safeguarding students from online dangers. By Amy Newsome, account relationship manager: South Africa, Namibia and Mozambique at British Council Technology is...
Systems Engineer_Customer Experience (Genesys Cloud CX, Linux, Azure) (Remote) – KwaZulu-Natal Durban
ENVIRONMENT:PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX...
Project Manager at Sabenza IT & Recruitment – Gauteng Roodepoort
Our client is seeking an experienced Project Manager to lead and deliver critical infrastructure and networking projects. The ideal candidate will have a strong background in Server Hosting and SDWAN implementations, with proven ability to manage complex technical...
Senior Software Engineer at The Foschini Group
JOB DESCRIPTION Customer, Platforms and Insights TFG's mission is to be the leading fashion lifestyle retailer in Africa whilst growing its international footprint by providing innovative products, creative customer experiences and by leveraging its portfolio of...
Senior Software Engineer at The Foschini Group – Western Cape Cape Town
JOB DESCRIPTION Customer, Platforms and Insights TFG's mission is to be the leading fashion lifestyle retailer in Africa whilst growing its international footprint by providing innovative products, creative customer experiences and by leveraging its portfolio of...
Software Engineer (.Net Core) at Ntice Sourcing Solutions (Pty) Ltd.
We're looking for a skilled Software Engineer to design, build, and maintain modern full-stack applications using .NET Core and React What you'll do:Build responsive user interfaces with HTML5, CSS3, TypeScript, React, and TailwindDevelop and consume secure RESTful...
Software Engineer (.Net Core) at Ntice Sourcing Solutions (Pty) Ltd. – KwaZulu-Natal Durban
We're looking for a skilled Software Engineer to design, build, and maintain modern full-stack applications using .NET Core and React What you'll do:Build responsive user interfaces with HTML5, CSS3, TypeScript, React, and TailwindDevelop and consume secure RESTful...
Business Analyst
A leading retail organization is looking for an experienced Business Analyst: Supply Chain Systems with strong experience in retail, finance, or consulting to join their team in Cape Town. This is an exciting opportunity for a commercially astute professional to act...
Business Analyst – Western Cape Cape Town
A leading retail organization is looking for an experienced Business Analyst: Supply Chain Systems with strong experience in retail, finance, or consulting to join their team in Cape Town. This is an exciting opportunity for a commercially astute professional to act...
Integration Engineer (TypeScript, Node.js, AWS & Azure) (Remote)
ENVIRONMENT:A Customer Experience Tech Specialist seeks an Integration Developer with at least 3 years of experience to design, build, and maintain integrations for contact center solutions. You'll work on Backend development (80%) with Frontend responsibilities...
Integration Engineer (TypeScript, Node.js, AWS & Azure) (Remote) – KwaZulu-Natal Durban
ENVIRONMENT:A Customer Experience Tech Specialist seeks an Integration Developer with at least 3 years of experience to design, build, and maintain integrations for contact center solutions. You'll work on Backend development (80%) with Frontend responsibilities...
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