Customer service jobs lost to AI are coming back
By 2027, 50% of companies that attributed headcount reduction to AI will rehire staff to perform similar functions, but under different job titles, according to Gartner. “While AI-driven layoffs have captured attention, the reality is more complex,” says Kathy Ross,...
AI to the fore as cyberattackers focus on Africa
Kathy Gibson reports - As artificial intelligence (AI) becomes more accessible and sophisticated, we are going to see it playing a bigger role in cyberattacks. Tony Anscombe, chief security evangelist at ESET, describes how AI malware has made an appearance and will...
Millions of jobs, one movement
There’s nothing small about small business impact. South Africa’s small businesses aren’t just surviving - they’re driving our economy – and, together, they contribute over 40% of our GDP and employ two-thirds of the working force. Imagine the impact if we all gave...
New leak exposes 44m SA users’ records
Millions of South African users are among those affected by a massive new data leak. Cybernews researchers report that a data exposure affects more than 250-million identity records across seven countries, including Turkey, Egypt, Saudi Arabia, the United Arab...
Vodacom goes live with virtual wheeling
Vodacom has fully operationalised its agnostic virtual wheeling platform. The company has delivered on a power purchase agreement (PPA) with IPP (independent power producer) SOLA Group to procure renewable electricity for commercial operations. The operation leverages...
Women entrepreneurs get R1m boost
The MTN SA Foundation has named the top 10 finalists in this year’s R1-million MTN Women in Digital Business Challenge. Now in its fourth year, the challenge provides women entrepreneurs with an opportunity to expand their ICT businesses. “At the launch event held in...
Multichoice files new takeover regulation notice
While the finalisation of Multichoice’s acquisition by French media company Canal+ is still underway, a new shareholder has started buying up shares in the South African pay-TV operator. Multichoice yesterday afternoon (2 September) received formal notification that...
Google gets to keep Chrome in court ruling
A court battle to break Google up has ended. The search giant is being allowed to retain all of its operations, with the proviso that it share search data with rivals. Because Google is a search leader, and also has its own products like Android and Chrome, the US...
NYDA and NSFAS in strategic partnership
The National Youth Development Agency (NYDA) has announced a new strategic partnership with the National Student Financial Aid Scheme (NSFAS). This collaboration, formalised through a Memorandum of Understanding (MOU), marks a significant commitment to expanding...
Openserve connects SATA to the World Broadband Association
Telkom fibre provider Openserve has successfully facilitated the signing of a memorandum of understanding (MoU) between the Southern Africa Telecommunication Association (SATA) and the World Broadband Association (WBBA). Beauty Apleni, the current chair of SATA and...
More News Today
Cyber deception gains traction
The continuous evolution in sophistication and the rising frequency of cyber threats means that next level stealth attacks are becoming increasingly difficult to detect and prevent with traditional cybersecurity technology. By Saul Wamalwa, regional manager for West,...
The evolution of IT asset disposition in SA
IT asset disposition (ITAD) in South Africa has undergone a remarkable transformation since the early 2000s. By Wale Arewa, CEO of Xperien Back then, ITAD was a relatively unknown concept, with the market primarily dominated by used computer dealers offering asset...
Demand-led training to the fore in 2024
2024 needs to be the year that we move the needle as business leaders toward demand-led training that will assist in reducing the software development skills shortage that South African companies are facing. This gap is because there isn't a real push towards aligning...
Talking to chatbots sucks – but it doesn’t have to
Most chatbots suck. For years, industry mavens promised that they would fundamentally transform customer service, writes By Ryan Falkenberg, co-CEO of Clevva. Unlike human agents, the thinking went, chatbots are available 24/7 and, because companies pre-populate their...
New project aims for cleaner public transport
By the end of 2025, South Africa's first electric commuter buses could be on the roads of Tshwane and eThekwini municipalities as part of pilot project funded by the Global Environmental Facility and managed by the Development Bank of Southern Africa (DBSA) and the...
Infinite Family sees 97% pass rate for video mentored matrics
Infinite Family (IF), South Africa's primary video mentoring organisation, delivers a 90% Bachelors and Diploma pass rate to their 2023 Matrics. "Out of a total of 18 matric 'Net Buddies' across all three video lab sites, we have 14 who have achieved Batchelors...
Are you covered for Email interception fraud?
Email interception fraud is on the rise and takes the form of criminals stealing information such as email usernames and passwords. It enables the fraudster to gain access to your business email accounts allowing them to impersonate you and the business. It provides...
SA experts share business travel trends
A new trend report from corporate travel management company FCM, indicates that 2024 will be a pivotal year for South African businesses to re-evaluate their travel programmes and policies. With major national elections on the horizon, economic uncertainty may tempt...
Building a framework for effective, agile endpoint security
The mitigation of endpoint security risks has come increasingly under the spotlight over the past few years, due chiefly to a growing distributed workforce. So it makes sense that local businesses are making the necessary changes to their cybersecurity strategies to...
Do record-breaking matric results position students for IT careers?
When Basic Education Minister Angie Motshekga revealed the 2023 matric results, they showcased an impressive pass rate of 82,9%. This marks a continued upward trend in National Senior Certificate (NSC) pass rates over the past decade, with the percentage increasing...
Support Technician at Sabenza IT & Recruitment – Gauteng Roodepoort
We're looking for a highly capable Services Technician to join our IT support team. In this role, you'll deliver 2nd Level Application and Technical Support to clients both onsite and remotely. You'll take ownership of end-user incidents and requests—resolving issues...
Business Process and Test Analyst at Sabenza IT & Recruitment – Western Cape Cape Town
Are you passionate about bridging the gap between business needs and IT solutions? The Business Process and Test Analyst play a pivotal role in translating complex business processes into tested, reliable systems that drive operational excellence. Acting as the key...
Microsoft Developer at Niraah Solutions
MS SQL Server Developer Company: Niraah SolutionsLocation: City of Johannesburg, Gauteng (Hybrid)Type: Full-time / Contract | Level: Mid-SeniorDomain: Banking / Financial Services About the role We're hiring an on-prem MS SQL Server Developer to build high-quality...
Junior Systems Analyst at Sabenza IT & Recruitment
We are seeking a highly skilled Systems Analyst with a minimum of 5 years of Tier 3 systems engineering experience to join our enterprise infrastructure team. This role is suited for a technically adept professional with deep expertise in Microsoft 365, AWS, and Azure...
Full Stack Java Developer
Our client is seeking a Full Stack Java Developer with strong expertise in Java (Spring Boot) and Angular to join our growing development team. You will be involved in the full software development lifecycle, from analysis and design to implementation and deployment,...
Software Engineer at Sabenza IT & Recruitment
We're looking for a dynamic Software Engineer who thrives on solving real business problems through technology. In this role, you'll design, build, and support critical software solutions that drive efficiency, performance, and innovation across the organisation....
Microsoft Developer at Niraah Solutions – Gauteng Randburg
MS SQL Server Developer Company: Niraah SolutionsLocation: City of Johannesburg, Gauteng (Hybrid)Type: Full-time / Contract | Level: Mid-SeniorDomain: Banking / Financial Services About the role We're hiring an on-prem MS SQL Server Developer to build high-quality...
Junior Systems Analyst at Sabenza IT & Recruitment – Gauteng Roodepoort
We are seeking a highly skilled Systems Analyst with a minimum of 5 years of Tier 3 systems engineering experience to join our enterprise infrastructure team. This role is suited for a technically adept professional with deep expertise in Microsoft 365, AWS, and Azure...
Full Stack Java Developer – Gauteng Johannesburg
Our client is seeking a Full Stack Java Developer with strong expertise in Java (Spring Boot) and Angular to join our growing development team. You will be involved in the full software development lifecycle, from analysis and design to implementation and deployment,...
Software Engineer at Sabenza IT & Recruitment – Western Cape Cape Town
We're looking for a dynamic Software Engineer who thrives on solving real business problems through technology. In this role, you'll design, build, and support critical software solutions that drive efficiency, performance, and innovation across the organisation....
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