Customer-facing conversational GenAI to go mainstream in 2025
A massive 85% of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner. A Gartner survey of 187 customer service and support leaders conducted in July through August...
Network security hardware stabilises in 3Q 2024
According to a recently published report from Dell’Oro Group, the trusted source for market information about the telecommunications, security, networks, and data centre industries, the global network security market eclipsed $6-billion in 3Q 2024, growing 8%...
CrowdStrike CEO must answer to Congress
As the dust starts to settle after Friday's global IT outage, the US Congress is looking for answers from the company that caused the issue. CrowdStrike CEO George Kurtz has been called to testify about how the incident happened, and what mitigating steps the company...
New attacks personalise bulk campaigns
Kaspersky experts have identified a new phishing attack trend where elements of spear phishing are being used in bulk campaigns. Traditional bulk phishing emails target large audiences with generic messages, often rife with typos and simplistic formatting. In...
Europe faces severe skills shortage
Despite the continuous decline in European unemployment, the challenge of finding and retaining skilled workers is escalating for employers across Europe. The issue has reached a critical level with Europe's largest economy, Germany, facing a severe shortage of...
Massive growth ahead for smart buildings
The global smart building market size is expected to reach $570,02-billion by 2030 and grow at a CAGR of 28,5% from 2024 to 2030, according to recent reports from Grand View Research. Governments of various countries are taking supportive initiatives for...
Wiz won’t be taking Google’s $23bn offer
Google's proposed takeover the cybersecurity startup Wiz, for a record $23-billion, won't be going ahead. According to reports, Wiz has decided to reject the offer and rather pursue a public listing. The acquisition would have been Google's largest ever. The startup...
AMD president Victor Peng retires
AMD President Victor Peng is retiring effective 30 August 2024. He will continue to serve on the AMD executive team in an advisory role and support the transition until his retirement date. "Victor re-joined AMD in 2022 following the acquisition of Xilinx and played...
CrowdStrike outage: what now?
Technology leaders woke up on Friday morning to find that a content update by cybersecurity vendor CrowdStrike had gone badly wrong, disrupting major systems at numerous organisations. The impact spread globally, with airports, governments, financial institutions,...
Climate change is causing Earth’s rotation to shift
Days on Earth are growing slightly longer, and that change is accelerating. The reason is connected to the same mechanisms that also have caused the planet’s axis to meander by about 10 metres in the past 120 years. The findings come from two recent NASA-funded...
More News Today
Is your CX ready for the Black Friday test?
As a business owner, your ultimate aim is to increase revenue. You want to gain more customers. You also want those customers to return and give you repeat business. All of this is possible when the customer experience sits at the foundation of your operational...
Helping retailers handle the holiday rush
Every year, Black Friday causes a massive spike in online transactions and online shopping activity. However, Amazon recently announced that they expect the upcoming holiday shopping season to be a little slower than usual. By Nick Durrant, co-founder and MD of...
Huawei offers partner value-adds
Huawei in on an active recruitment drive to sign up partners for its new Commercial Division. The company is building up its business channel system and looking to partner with a variety of different partners with experience in the commercial market, who understand...
LSD achieves VMware Master Services Competency in Cloud Native
LSD, a company that builds platforms to accelerate cloud-native application modernisation, today announced that it has successfully achieved a Cloud Native VMware Master Services Competency. This competency demonstrates that LSD is committed to helping organisations...
Higher levels of cyber awareness needed to combat festive season cybercrime
Following years of pandemic-induced economic pressure, the South African economy is slowly showing signs of recovery. As the country heads into the festive season and the traditional peak shopping period, many consumers are returning to normal, pre-pandemic...
Turn an e-commerce fling into a long-term relationship
Choices, choices. Just like most other purchases, consumers now have so much choice, be it online or a more conventional approach, and it's easier than ever to click or 'swipe' brand promotions away. And in a digital age, if we want to still be in play, brands need to...
Confidence in data integrity subject of a disconnect
Findings underscore differing perceptions of the efficacy of data architectures, data management, and even the data itself, for fuelling confident decision-making. By Gary Allemann, MD of Master Data Management A new report, The Future of Data Architecture Study,...
OT the new feeding ground for cyber-attacks
Before the advent of Industrial Internet of Things (IIoT), operation technology (OT) was safeguarded against most cyberattacks. OT systems' propriety nature, standards and hard-wired connectivity protected it against malicious attacks. By Johan Potgieter, cluster...
Can we deliver effective CX in the era of remote work?
In the past few years, the world has undergone a significant change, as dealing with the challenges of the pandemic has led to a proliferation of remote and hybrid working models. More pertinently, these models are clearly here to stay, benefiting as they do both...
Omnichannel adoption is set to drive the new e-commerce experience
Market studies show that the recent Covid-19 pandemic served as a significant catalyst for ecommerce adoption among retail customers across the globe, with a vast majority of shoppers moving their spending online. By Mayen Warrie, key account executive at Infobip...
Business Analyst (10-20 Hours / Week) at Parvana Recruitment
This is a remote position.What you will be doing:Collect, organise, and analyse data from various sources to identify trends and insights.Create and maintain detailed reports, dashboards, and visualisations to present findings effectively.Collaborate with...
Business Analyst (Data and Governance) – Gauteng Johannesburg Region
We are a leading global organization committed to providing innovative solutions and top-tier services across all major markets. As we continue to grow, we are looking for a skilled and experienced Business Analyst to join our Global Markets team. Key...
Senior Front-End Developer – Gauteng Midrand
We are looking for a UI Front End Developer who will join the cloud migration project.Working in an integrated Agile environment Take part in Agile Meetings (Stand-Up, Refinements etc) Meet with end users to understand Business requirements. Contribute to the...
Business Analyst (10-20 Hours / Week) at Parvana Recruitment – Western Cape Cape Town
This is a remote position.What you will be doing:Collect, organise, and analyse data from various sources to identify trends and insights.Create and maintain detailed reports, dashboards, and visualisations to present findings effectively.Collaborate with...
Intermediate Java Developer
We're looking for a Intermediate Java Developer to help us revolutionize the software development industry! If you're a Java guru with a passion for Java-related technologies, and a commitment to delivering high-quality software solutions, join us, and let's create...
Data Scientist / Data Analyst
BI Data Analyst / Data ScientistUnleash your data wizardry with us!R660,000 - R792,000 per annumJoin a cutting-edge South African company the digital property and vehicle [URL Removed] role offers the chance to accelerate your career by building predictive models and...
SQL Developer
Job SummaryWe are seeking a skilled and detail-oriented SQL Developer to join our Business Intelligence (BI) team. The ideal candidate will have 2-3 years of experience in SQL development and a strong understanding of preparing and optimizing data to support BI...
Intermediate Java Developer – Gauteng Johannesburg
We're looking for a Intermediate Java Developer to help us revolutionize the software development industry! If you're a Java guru with a passion for Java-related technologies, and a commitment to delivering high-quality software solutions, join us, and let's create...
Data Scientist / Data Analyst – Remote Remote
BI Data Analyst / Data ScientistUnleash your data wizardry with us!R660,000 - R792,000 per annumJoin a cutting-edge South African company the digital property and vehicle [URL Removed] role offers the chance to accelerate your career by building predictive models and...
SQL Developer – Gauteng Centurion
Job SummaryWe are seeking a skilled and detail-oriented SQL Developer to join our Business Intelligence (BI) team. The ideal candidate will have 2-3 years of experience in SQL development and a strong understanding of preparing and optimizing data to support BI...
View more career listings on our Careers Section