Sustainability is at the top of corporate agendas worldwide, as environmental, social, and governance (ESG) goals have become major considerations in companies' digital transformation programs. New research from Boston Consulting Group (BCG) shows that more than 60%...

Chat technology has becoming critical for bolstering customer experience while driving revenue and growth for the businesses. This is among the findings of Clickatell's new Chat Commerce Trends report, which reveals that 99% of customer service executives recognise...

Nigeria's postal service, NIPOST, will adopt the innovative global addressing system what3words, making it the seventh country in the world and the third in Africa to do so. The system is already being used for mail deliveries in Mongolia, Sint Maarten, Côte d'Ivoire,...

From 6 to 16 September, the Fak'ugesi African Digital Innovation Festival will once again transform Johannesburg into a celebration of technology, creativity, collaboration and innovation from across the African continent. With its bold theme of "brave tech hearts...

Following a technical recession in the first quarter, and with slow economic growth forecast, South Africa can expect tough economic times ahead. But this is no reason not to start a new business, says Nedbank. Nedbank economist Busiswe Radebe says the global economic...

The Department of Environmental Affairs (DEA) could be giving the go-ahead for what will be one of the most greenhouse gas (GHG) emission intensive coal-fired power stations, not only in South Africa, but in the world. The final climate change impact assessment for...

MTN customers who wants the convenience of a post-paid contract and the flexibility of a PayAsYouGo will be given more choice with the introduction of the MTN Top Up on selected existing price plans, effective now.MTN's Top Up contract provides customers with a...

As we move into the age of the fourth industrial revolution we are faced with an environment in which disruptive technologies and trends such as the Internet of Things (IoT), robotics, virtual reality (VR) and artificial intelligence (AI) are changing the way we live...

Worldwide semiconductor capital spending is projected to increase 10,2% in 2017, to $77,7-billion, according to Gartner. This growth rate is up from the previous quarter's forecast of 1,4%, due to continued aggressive investment in memory and leading-edge logic which...

Consumers increasingly want and expect high-tech, personalised experiences on e-commerce apps, according a new survey from B2B ratings and reviews firm Clutch. At least 80% of the 505 consumers surveyed want app features that allow them to purchase directly through...