Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
These are the trends impacting infrastructure and operations
Gartner has highlighted the six trends that will have a significant impact on infrastructure and operations (I&O) for 2025 . “These trends give the opportunity for I&O leaders to identify future skills requirements and seek insights to help meet implementation...
Opportunities and challenges for quantum comms
Quantum communication has seen some big announcements in 2024, with smartphone markets and data centres turning to the technology for secure and robust data security that can be trusted. IDTechEx’s report, “Quantum Communication Market 2024-2034: Technology, Trends,...
Alice & Bob aim for 100 logical qubits by 2030
Alice & Bob has launched a white paper outlining a clear path to achieving useful quantum computing through its cat qubit technology, which promises to deliver high-fidelity logical qubits while using significantly fewer hardware and energy resources compared to...
xAI raises $6bn in funding
Elon Musk’s xAI has closed its Series C funding round of $6-billion with participation from key investors including A16Z, Blackrock, Fidelity Management & Research Company, Kingdom Holdings, Lightspeed, MGX, Morgan Stanley OIA, QIA, Sequoia Capital, Valor Equity...
Sales suffer during a transformation
According to a survey by Gartner, only 11% of sales organisations have been able to drive commercial success while executing a transformation. Gartner surveyed 234 heads of sales and senior sales leaders in May through June 2024 to identify productivity levers that...
China streaks ahead in wrist-worn devices
According to the latest Worldwide Wearables Quarterly Tracker released by International Data Corporation (IDC), the global wrist-worn device market shipped 139-million units in the first three quarters of 2024, a year-over-year decline of 1%, mainly due to the...
Mind Sports calendar for 2025
With the 2024 competitive year behind us, Mind Sports South Africa's (MSSA) officials look back at the achievements of its teams. Every team competed to the best of its abilities, whether they were Mobile Legends (open and female), Counter Strike 2 (open and female),...
Google’s quantum computing gambit pays off
In a remarkable turnaround from a challenging year marked by intensifying AI competition that threatened its dominance in internet search, Google is closing 2024 on an optimistic note. The tech giant's stock has surged nearly 14% over the past month, rebounding from...
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What to consider when connecting public sector agencies
Service delivery across South Africa's urban and rural areas can only effectively be enabled by connectivity. What five things do government leaders need to consider when connecting their departments and branches? By Sina Mvoko, managing executive: public sector at...
How cybercrime evolved in 2022
In June 2022, the Costa Rican government was forced to declare a national emergency after a significant ransomware attack by Conti, a hacking group with Russian ties. The group had found vulnerabilities within the public sector cybersecurity infrastructure which left...
An overview of 5G pros and conns
Fast internet throughout South Africa is key to many benefits, including the ability to work remotely in remote areas, increased access to education and technology, and more. By Vishal Barapatre, chief technology officer of in2IT Technologies Increased bandwidth...
Cyber defence must be a top priority
With big tech now actively advocating for a more online world, driven by a fourth industrial revolution, the Internet of Things and the Metaverse, the average individual has never before had so much of their lives on the Internet - and with this comes the need to...
Acer debuts powerful Nitro laptops
At CES in Las Vegas last week introduced a suite of new Nitro gaming laptops, featuring the latest 13th Gen Intel Core processors and Nvidia GeForce RTX 40 Series GPUs. Aimed at casual gamers, the new 16-inch and 17-inch Acer Nitro laptops come in more compact,...
Alienware bolsters Aurora R15 Desktop at CES 2023
Alienware has launched the evolved Aurora R15 gaming desktop with AMD technology. By Yoon Lee, vice-president: monitors at Dell Technologies Announced a few months back, Alienware's flagship Aurora R15 is designed with expressive curves and an iconic, sculpted shape...
IBM launches new partner program
IBM has announced IBM Partner Plus, a new program that reimagines how IBM engages with its business partners through unprecedented access to IBM resources, incentives, and tailored support to deepen their technical expertise and help speed time to market. The program...
Cybersecurity trends that will shape 2023
Cybersecurity is a continually evolving landscape, driven as much by the availability of technologies that assist companies in optimising operations as it is by malicious users leveraging more advanced forms of attacks. By Ian Engelbrecht, system engineering manager...
How to root out questionable social media behaviour before you hire
More people seem to be posting before they think and causing untold reputational and economic harm for themselves and their employers. "This is why there is growing demand for screening online behaviour that may fall foul of the hate crimes laws, or which displays...
Developing data literacy knowledge could help stop outsourcing our economy
The ability to leverage data in order to drive operational efficiencies and improve decision-making across organisations is capturing executive attention and attracting data. According to Gary Allemann, MD of Master Data Management, the increasing reliance on data...
Junior Business Analyst at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Business Analyst at Parvana Recruitment – Western Cape Cape Town
About the Role: As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand requirements, analyse processes, and recommend improvements to enhance...
Configuration Analyst (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client: Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance data-driven decisions. With operations spanning four continents, they are rapidly expanding their team worldwide. Serving...
Data Scientist (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client, a reputable financial services firm listed on the Johannesburg Stock Exchange (JSE), holds a strong belief in the transformative power of incremental progress. They are committed to empowering individuals and businesses alike, offering...
Software Engineer
Hire Resolve's client is seeking an experienced Software Engineer with solid Python skills to help power the technology behind a growing fintech and direct selling organization. You will work across internal systems and customer-facing tools, enabling over 50 000...
Software Developer II (Contract Role)
Skills Windows 7, XP, 2000 and Linux, UnixLanguages: C, C++, JAVA, C in Linux and UNIXFrameworks: Hibernate, Spring , Spring Boot, MVC, Rest API, Micro Services, React, Angular, CLI, GWTApplication Server: Jboss 7.1, Tomcat-8, Glassfish 4, Weblogic, IBM WPS 8.5Web...
Software Developer at Datonomy Solutions
About the RoleWe are looking for a skilled and versatile Software Developer to join our dynamic team. The ideal candidate will have strong expertise in Java and related technologies, with experience designing and building enterprise-grade applications using modern...
Software Developer – Senior (.Net) at Parvana Recruitment
About our client:Our client, a specialised IT firm, partners with organisations to tackle substantial enterprise-level business, system, or project challenges. Their approach combines a proactive "start-now" philosophy with agile development and just-in-time design...
Project Manager at Parvana Recruitment
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
Digital Implementation Specialist (Senior) at Parvana Recruitment
About our client:Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance data-driven decisions. With operations spanning four continents, they are rapidly expanding their team worldwide. Serving...
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